Interakt

Mumbai, India Founded: 2020 • Age: 6 yrs
WhatsApp-based platform for customer support and communication management is offered.

About Interakt

Interakt is a Technology company based in Mumbai (India) founded in 2020 by Aakrit Vaish. WhatsApp-based platform for customer support and communication management is offered. It operates on a SaaS (Software-as-a-Service) and Subscription Services model. The company has 322 employees. Its chief executive, as recorded, is Aakrit Vaish. Its website interakt.shop draws about 440 thousand monthly visits. Its Indian entity Jio Haptik Technologies Limited reported revenue of ₹310 Cr. Interakt offers products and services including AI Agents, Marketing Hub, Support Hub, and Sales CRM. Its focus areas include Software and Customer Engagement Platforms. Its competitors include BusinessOnBot, Bikayi and SuperFone; 3 of its 3 listed competitors have raised funding.

Company details

Interakt is focused on delivering customer engagement solutions via WhatsApp and Instagram. Services are offered across various sectors including travel, education, e-commerce, and banking. Tools such as AI agents, marketing hubs, support systems, and sales CRM are provided to automate interactions, improve conversions, and enhance customer support. Industries like real estate, automotive, and health are served with tailored WhatsApp Business API integrations. Comprehensive analytics and omnichannel inboxes are included to streamline communication and boost efficiency.

  • Headquarters Mumbai, India
  • Employees 322
  • Founders Aakrit Vaish
  • Sectors
    Technology
  • Website category Business and Consumer Services · Online Marketing
  • Email
    ••••••••
  • Phone
    •••• ••••
  • Website interakt.shop
  • Social LinkedIn X Facebook Instagram YouTube
  • Legal Name Jio Haptik Technologies Limited
  • Date of Incorporation 18 Jan, 2013
  • Jurisdiction Ahmedabad, Gujarat, India
Key Metrics
  • Annual Revenue
    ₹310 Cr

    FY 2026 · +34% YoY

  • Net Profit
    ₹36.78 Cr

    FY 2026 · 12% margin

  • EBITDA
    ₹63.16 Cr

    FY 2026 · 20% margin

  • Latest Funding Round
    $48.5K (USD), Grant

    Sep 2020

  • Investors
  • Employee Count
    322

Products & Services of Interakt

Interakt offers a comprehensive portfolio of products and services, including AI Agents, Marketing Hub, Support Hub, and Sales CRM.

AI Agents
Conversational AI

AI agents are provided for WhatsApp customer engagement.

Marketing Hub
Marketing Tools

Marketing campaigns are managed through WhatsApp and Instagram.

Support Hub
Customer Support

Customer queries are handled via unified team inbox.

Sales CRM
Sales Tools

Sales conversions are boosted with WhatsApp CRM solutions.

Apps and channels of Interakt

Interakt publishes 2 mobile apps with over 100K+ downloads; its YouTube channel Interakt for WhatsApp Business has 12.3K subscribers and 30 videos.

Interakt for WhatsApp Business
Google Play Communication Everyone Free
Developer: Jio Haptik Technologies Limited
View on Google Play
Interakt
App Store Business 4+
Developer: Jio Haptik Technologies Limited
View on App Store
Interakt for WhatsApp Business
YouTube 12.3K subscribers 30 videos Science & Technology
Open channel

Videos from Interakt

The most watched videos on Interakt's YouTube channel, Interakt for WhatsApp Business (12.3K subscribers). Click a video to play it here.

Automate Instagram DMs & Comments with Interakt: Pricing & Giveaway Setup Tutorial
128K views
Automate Your Instagram DMs & Comments | All New Instagram Plan
104.3K views
Say Hello to Interakt's WhatsApp Sales CRM
36.3K views
How To Automate Your Instagram Comment Replies | Instagram Automation
5K views

More on Interakt for WhatsApp Business.

Funding Insights of Interakt

  • Total Rounds 1
  • Last Round Grant — $48,505
  • First Round $48,505

    (Sep 2020)

  • Investors Count 1

All 1 funding rounds of Interakt with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Sep 2020$48,505Grant––
Valuation history

1 investors in total: 1 institutional.

Investors in Interakt

Interakt has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include European Union.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability
1958europa.euBrussels, Belgium
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Investor details for Interakt

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

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  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

Board of directors of Jio Haptik Technologies Limited (Interakt)

Jio Haptik Technologies Limited is the primary company behind Interakt. The board of Jio Haptik Technologies Limited currently have 5 directors; the longest-serving is Sanjay Mashruwala, appointed in 2013. 9 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Sanjay Mashruwala
DIN 01259774
Director18 Jan 201313 yrs 9 moJio Haptik Technologies Limited
Kiran Mathew Thomas
DIN 02242745
Director18 Jan 201313 yrs 9 moJio Haptik Technologies Limited
Jyotindra Hiralal Thacker
DIN 00006678
Director13 Jan 201511 yrs 9 moJio Haptik Technologies Limited
Aakrit Ajay Kumar Vaish
DIN 05113028
Director26 Apr 20197 yrs 6 moJio Haptik Technologies Limited
Soniya Ludhwani
DIN 11845132
Director23 Jul 20263 moJio Haptik Technologies Limited

People of Interakt

5 people are tracked at Interakt (1 in leadership, 4 in team); the tracked headcount is 322.

NameRoleGroup
Founder & CEOLeadership
Siddharth Bhatia
Team LeadTeam
Aayush Pant
Software Engineer L2 - FrontendTeam
Zehian Tixeira
Senior Manager - Customer SuccessTeam
Neeraj Kakade
Assistant Manager - Customer Support L2Team
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Complete people profiles for Interakt

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

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Verified entity values are shown only after access is granted.

Financials of Interakt

Figures of Jio Haptik Technologies Limited, the primary company behind Interakt, for FY 2026. Revenue was ₹310 Cr (+34% year on year). Net profit was ₹36.78 Cr (12% margin). EBITDA was ₹63.16 Cr (20% margin). Revenue has grown at a compounded annual rate of +49% over three years and +72% over five years.

  • ₹310 CrRevenue · FY 2026 · +34% YoY
  • ₹36.78 CrNet profit · 12% margin
  • ₹63.16 CrEBITDA · 20% margin
  • ₹49.12 CrPaid-up capital
  • 322Employees (provident fund records)
  • +49%Revenue CAGR, 3 years
  • +72%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Jio Haptik Technologies Limited are on its company page.

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Detailed financial statements for Interakt

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

  • Statement rows
  • Financial ratios
  • Five-year trends
  • Downloads

Verified entity values are shown only after access is granted.

Timeline of Interakt

2 dated milestones of Interakt, from founding to its latest funding, stage changes and deals.

  1. Founded Interakt is founded.
  2. Funding First funding round of $49K.

Competitors of Interakt

Interakt has 3 listed competitors in our database, 3 of them funded. They include BusinessOnBot, Bikayi and SuperFone.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
businessonbot.com2019Bengaluru, India$3.36M51
Cloud-based WhatsApp marketing and customer engagement platform is provided.
bikayi.com2018Hyderabad, India$12.8M55
E-commerce platform is provided for social businesses' needs.
superfone.in2020Bengaluru, India$4.09M36
Application based platform offering mobile CRM
Premium access

Detailed competitors of Interakt

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
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Verified entity values are shown only after access is granted.

Web traffic of Interakt

The website of Interakt (interakt.shop) receives about 440.5K visits a month and ranks #163,443 among all websites worldwide, #4,386 in Online Marketing.

  • Monthly visits
    440.5K

    ▲ 44.9% vs previous month

  • Unique visitors
    128.5K

    per month

  • Global rank
    #163,443

    among all websites

  • Category rank
    #4,386

    Business and Consumer Services · Online Marketing

Similar websites

Websites whose visitors overlap most with Interakt. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
theconvertway.com
100%
#832,218View details
linktr.ee
99%
205.6M#263View details
semrush.com
98%
11.5M#4,220View details
hiplatform.com
97%
45K#422,111View details
pathsocial.com
pathsocial.com
97%
#104,594–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
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All 35 similar websites and full traffic analytics for Interakt

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 35 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

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Related news about Interakt

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Complete news archive for Interakt

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Frequently Asked Questions about Interakt

Interakt was founded in 2020.

Interakt is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.

Aakrit Vaish is the CEO of Interakt, as recorded in our data. They have also founded this company.

Interakt has 322 employees.

The primary company behind Interakt, Jio Haptik Technologies Limited, reported revenue of ₹310 Cr for FY 2026, up 34% year on year.

Interakt is focused on delivering customer engagement solutions via WhatsApp and Instagram. Services are offered across various sectors including travel, education, e-commerce, and banking. Tools such as AI agents, marketing hubs, support systems, and sales CRM are provided to automate interactions, improve conversions, and enhance customer support. Industries like real estate, automotive, and health are served with tailored WhatsApp Business API integrations. Comprehensive analytics and omnichannel inboxes are included to streamline communication and boost efficiency.

Interakt's top competitors include BusinessOnBot, Bikayi and SuperFone.

Interakt offers AI Agents, Marketing Hub, Support Hub, and Sales CRM.

Interakt has 1 investor. Key investors include European Union.

Interakt operates through Jio Haptik Technologies Limited.

The legal entities of Interakt currently have 8 directors, including Jyotindra Hiralal Thacker, Sanjay Mashruwala, Kiran Mathew Thomas and others.

Yes. Interakt publishes Interakt for WhatsApp Business and 1 more app, with over 100,000 downloads.

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