Interakt

Mumbai, India Founded: 2020 • Age: 6 yrs
WhatsApp-based platform for customer support and communication management is offered.
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About Interakt

Interakt is a company based in Mumbai (India) founded in 2020 by Aakrit Vaish. It operates as a SaaS (Software-as-a-Service), and Subscription Services. The company has 322 employees as of April 07, 2024. Interakt offers products and services including AI Agents, Marketing Hub, Support Hub, and Sales CRM. Interakt operates in a competitive market with competitors including BusinessOnBot, WATI, Cooby, Bikayi and SuperFone, among others.

  • Headquarter Mumbai, India
  • Employees 322 as on 07 Apr, 2024
  • Founders Aakrit Vaish
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Jio Haptik Technologies Limited
  • Jurisdiction Ahmedabad, Gujarat, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Marketing, Adtech & Commerce Technology
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $11.18 M (USD)
    150.84
    as on Mar 31, 2023
  • Net Profit
    $113.02 K (USD)
    -85.17
    as on Mar 31, 2023
  • EBITDA
    $3.13 M (USD)
    112.65
    as on Mar 31, 2023
  • Latest Funding Round
    $48.5 K (USD), Grant

    Sep 01, 2020

  • Investors
  • Employee Count
    322

    as on Apr 07, 2024

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Products & Services of Interakt

Interakt offers a comprehensive portfolio of products and services, including AI Agents, Marketing Hub, Support Hub, and Sales CRM. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI agents are provided for WhatsApp customer engagement.

Marketing campaigns are managed through WhatsApp and Instagram.

Customer queries are handled via unified team inbox.

Sales conversions are boosted with WhatsApp CRM solutions.

People of Interakt
Headcount 50-200
Employee Profiles 4
Employee Profiles
People
Aayush Pant
Software Engineer L2 - Frontend
People
Neeraj Kakade
Assistant Manager - Customer Support L2

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Funding Insights of Interakt

  • Total Funding
  • Total Rounds 1
  • Last Round Grant — $48,505
  • First Round

    (01 Sep 2020)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2020 Amount Grant - Interakt Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

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Investors in Interakt

Interakt has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include European Union. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Interakt

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Interakt

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Interakt Comparisons

Employees
+
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Competitors of Interakt

Interakt operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as BusinessOnBot, WATI, Cooby, Bikayi and SuperFone, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based WhatsApp marketing and customer engagement platform is provided.
domain founded_year HQ Location
Cloud-based WhatsApp tools are used for enterprise customer support.
domain founded_year HQ Location
WhatsApp inbox is integrated with CRM for sales communication scaling.
domain founded_year HQ Location
E-commerce platform is provided for social businesses' needs.
domain founded_year HQ Location
Application based platform offering mobile CRM
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Interakt

Frequently Asked Questions about Interakt

When was Interakt founded?

Interakt was founded in 2020.

Where is Interakt located?

Interakt is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.

Who is the current CEO of Interakt?

Aakrit Vaish is the current CEO of Interakt. They have also founded this company.

How many employees does Interakt have?

As of Apr 07, 2024, the latest employee count at Interakt is 322.

What is the annual revenue of Interakt?

Annual revenue of Interakt is $11.18M as on Mar 31, 2023.

What does Interakt do?

Interakt is focused on delivering customer engagement solutions via WhatsApp and Instagram. Services are offered across various sectors including travel, education, e-commerce, and banking. Tools such as AI agents, marketing hubs, support systems, and sales CRM are provided to automate interactions, improve conversions, and enhance customer support. Industries like real estate, automotive, and health are served with tailored WhatsApp Business API integrations. Comprehensive analytics and omnichannel inboxes are included to streamline communication and boost efficiency.

Who are the top competitors of Interakt?

Interakt's top competitors include BusinessOnBot, WATI and Bikayi.

What products or services does Interakt offer?

Interakt offers AI Agents, Marketing Hub, Support Hub, and Sales CRM.

Who are Interakt's investors?

Interakt has 1 investor. Key investors include European Union.

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