About Hi Platform
Hi Platform is a Technology company based in Sao Paulo (Brazil) founded in 2010 by Marcelo Pugliesi. It operates as an omni-channel software is provided for customer service across multiple channels. Hi Platform has completed 2 acquisitions, including Samchat and Yourviews. Its chief executive is Marcelo Pugliesi. Its website hiplatform.com draws about 45 thousand monthly visits. Hi Platform offers products and services including Bot Inteligente, Automação de Marketing, Landing Pages, Disparos de WhatsApp, and Integrações Nativas. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Similar companies include Dialpad, Genesys, Zendesk, Freshworks and Twilio and 4 more; 9 of its 9 listed similar companies have raised funding.
Company details
Hi Platform was founded in 2010 in Sao Paulo, Brazil, within the customer service software sector. Connections between brands and customers are facilitated through chat, email, tickets, and phone channels. Customer queries are managed, productivity is enhanced, escalations are handled, and phone calls are overseen. Insights into customer satisfaction performance are delivered via reports. Clients such as Dafiti, Fast Shop, Netshoes, and Dinda are served.
- Headquarters Sao Paulo, Brazil
- Founders Marcelo Pugliesi
- SectorsTechnology
- Website category Business and Consumer Services · Online Marketing
- Phone•••• ••••
- Website hiplatform.com
- Social LinkedIn X Facebook Instagram
- Legal Name Hi Platform
- Investments & AcquisitionsSamchat
& 1 more
Products & Services of Hi Platform
Hi Platform offers a comprehensive portfolio of products and services, including Bot Inteligente, Automação de Marketing, Landing Pages, Disparos de WhatsApp, and Integrações Nativas.
Automates customer responses and lead qualification via intelligent bots.
Creates personalized campaigns and nurtures leads through automation.
Generates web pages for lead capture and promotional activities.
Sends mass messages and tracks conversions on WhatsApp.
Connects with external tools for seamless data and process flow.
People of Hi Platform
1 people are tracked at Hi Platform (1 in leadership).
| Name | Role | Group |
|---|---|---|
Marcelo Pugliesi | Co-Founder & CEO | Leadership |
Complete people profiles for Hi Platform
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Investments & Acquisitions by Hi Platform
Hi Platform has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Samchat and Yourviews.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Review management solutions for e-commerce sellers are provided. | yourviews.com.br | Sao Paulo, Brazil | 2014 | Jul 2019 | •••• | |
Omnichannel contact center solutions are offered for multichannel interactions. | samchat.com.br | Sao Paulo, Brazil | 2019 | Jun 2019 | •••• |
Complete acquisition details for Hi Platform
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- Acquired stakes
- Deal sources
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Similar companies to Hi Platform
Hi Platform has 9 listed similar companies in our database, 9 of them funded. They include Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed similar companies of Hi Platform
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Web traffic of Hi Platform
The website of Hi Platform (hiplatform.com) receives about 45K visits a month and ranks #422,111 among all websites worldwide, #825 in Online Marketing.
- Monthly visits45K
▼ 29.3% vs previous month
- Unique visitors21.7K
per month
- Global rank#422,111
among all websites
- Category rank#825
Business and Consumer Services · Online Marketing
- Bounce rate30%
- Pages per visit5.2
- Average visit13 min 34 sec
- DevicesDesktop 52% · Mobile 48%
Websites whose visitors overlap most with Hi Platform. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| meetime.com.br | 100% | 128.1K | #316,404 | View details | |
| linktr.ee | 98% | 205.6M | #263 | View details | |
| interakt.shop | 98% | 440.5K | #163,443 | View details | |
traycorp.com.br | traycorp.com.br | 93% | – | #4,347,578 | – |
| dinamize.com.br | 93% | – | #1,282,017 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 11 similar websites and full traffic analytics for Hi Platform
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 11 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Hi Platform (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Hi Platform
Hi Platform was founded in 2010.
Hi Platform is headquartered in Sao Paulo, Brazil.
Marcelo Pugliesi is the current CEO of Hi Platform. They have also founded this company.
Hi Platform was founded in 2010 in Sao Paulo, Brazil, within the customer service software sector. Connections between brands and customers are facilitated through chat, email, tickets, and phone channels. Customer queries are managed, productivity is enhanced, escalations are handled, and phone calls are overseen. Insights into customer satisfaction performance are delivered via reports. Clients such as Dafiti, Fast Shop, Netshoes, and Dinda are served.
Hi Platform's top competitors include Twilio, Genesys and Freshworks.
Hi Platform offers Bot Inteligente, Automação de Marketing, Landing Pages, Disparos de WhatsApp, and Integrações Nativas.
Hi Platform operates through Hi Platform.