Kaizo

Amsterdam, Netherlands Founded: 2018 • Age: 8 yrs
Gamification based customer agent performance management platform

About Kaizo

Kaizo is a Technology company based in Amsterdam (Netherlands) founded in 2018 by Christoph Auer Welsbach and Dominik Blattner. Gamification based customer agent performance management platform. Kaizo has raised $7 million across 2 funding rounds from investors including Partech Partners, Fortino Capital and Gradient Ventures. Its chief executive, as recorded, is Christoph Auer Welsbach. Its website kaizo.com draws about 14 thousand monthly visits. Kaizo offers products and services including Auto QA, Performance Insights, AI Coaching, and Samur AI. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Workforce Optimization.

Company details

Kaizo offers a gamification based customer agent performance management platform. It enables businesses to improve the performance of customer support teams with game experience and AI. It can integrate into the CRM and delivers insights and analytics on agents performance and skill development. It has clients such as Miro, OLX, Udacity, Buffer, etc.

  • Headquarters Amsterdam, Netherlands
  • Founders Christoph Auer Welsbach, Dominik Blattner
  • Sectors
    Technology
  • Website kaizo.com
  • Social LinkedIn X Facebook
Key Metrics
  • Total Equity Funding
    $7M (USD)

    in 2 rounds

  • Latest Funding Round
    $4M (USD), Seed

    Jun 2021

  • Investors

Products & Services of Kaizo

Kaizo offers a comprehensive portfolio of products and services, including Auto QA, Performance Insights, AI Coaching, and Samur AI.

Auto QA
Quality Assurance Tool

AI system for real-time rating and analysis of support tickets.

Performance Insights
Analytics Platform

Tool for reviewing team performance and generating reports quickly.

AI Coaching
Training Software

AI-driven feedback for agent improvement and skill development.

Samur AI
AI Assistant

Platform for sentiment analysis and conversation summaries.

Funding Insights of Kaizo

Kaizo has successfully raised a total of $7M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $4 million completed in June 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $7M
  • Total Rounds 2
  • Last Round Seed β€” $4M
  • First Round $3M

    (Mar 2020)

  • Investors Count 3

All 2 funding rounds of Kaizo with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 2021$4MSeed–Fortino Capital
Mar 2020$3MSeed–Gradient Ventures, Partech Partners
–
Valuation history

3 investors in total: 3 institutional.

Investors in Kaizo

Kaizo has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Partech Partners, Fortino Capital and Gradient Ventures.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Fortino Capital is focused on supporting B2B software businesses.
2013fortinocapital.comAntwerp, Belgium
Venture capital arm of Alphabet Inc. investing in AI
gradient.comMountain View, United States
Venture capital is provided to global tech startups and scale-ups.
1982partechpartners.comParis, France
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Investor details for Kaizo

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

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People of Kaizo

5 people are tracked at Kaizo (4 in leadership, 1 in team).

NameRoleGroup
Christoph Auer Welsbach
Co-Founder & Co-CEOLeadership
Dominik Blattner
Co-CEO & Co-FounderLeadership
Josh Tanous
Head Of SalesLeadership
Jo Wilkinson
Talent Acquisition PartnerLeadership
Filipa Costa
Global Lead Key Account ManagerTeam
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Complete people profiles for Kaizo

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

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Timeline of Kaizo

3 dated milestones of Kaizo across 3 years, from founding to its latest funding, stage changes and deals.

  1. Founded Kaizo is founded.
  2. Funding First funding round of $3.0M.
  3. Funding Latest funding round, Seed, of $4.0M.

Web traffic of Kaizo

The website of Kaizo (kaizo.com) receives about 13.9K visits a month.

  • Monthly visits
    13.9K

    ▲ 18.4% vs previous month

Similar websites

Websites whose visitors overlap most with Kaizo. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
partnerhero.com
100%
26.4K#1,143,629View details
authenticx.com
97%
11.6K#2,175,004View details
workingsolutions.com
97%
290.5K#155,075View details
thelevel.ai
60%
57.8K#506,928View details
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Related news about Kaizo

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Frequently Asked Questions about Kaizo

Kaizo was founded in 2018 and raised its 1st funding round 2 years after it was founded.

Kaizo is headquartered in Amsterdam, Netherlands.

Christoph Auer Welsbach is the CEO of Kaizo, as recorded in our data. They have also founded this company.

Kaizo is a funded company, having raised a total of $7M across 2 funding rounds to date. The company's 1st funding round was a Seed of $3M, raised on Mar 2020.

Kaizo offers a gamification based customer agent performance management platform. It enables businesses to improve the performance of customer support teams with game experience and AI. It can integrate into the CRM and delivers insights and analytics on agents performance and skill development. It has clients such as Miro, OLX, Udacity, Buffer, etc.

Kaizo offers Auto QA, Performance Insights, AI Coaching, and Samur AI.

Kaizo has 3 investors. Key investors include Partech Partners, Fortino Capital, and Gradient Ventures.

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