About Level AI
Level AI is a Technology company based in Mountain View (United States) founded in 2018 by Ashish Nagar. Level AI is focused on providing artificial intelligence solutions for contact centers. It operates on a AI-as-a-Service and SaaS (Software-as-a-Service) model. Level AI has raised $72.4 million across 3 funding rounds from investors including Adams Street Partners, Cross Creek and Battery Ventures. Its chief executive, as recorded, is Ashish Nagar. Its website thelevel.ai draws about 58 thousand monthly visits. Level AI offers products and services including AI Virtual Agent, Auto-QA, Voice of the Customer, Agent Coaching, and Real-Time Agent Assist. Its focus areas include Artificial Intelligence, Customer Service AI, Services and Business Services. Its legal entity is UJWAL INC. Its competitors include SurveyMonkey, Capacity and Replicant; 3 of its 3 listed competitors have raised funding.
Company details
Level AI is engaged in delivering advanced artificial intelligence solutions tailored for contact centers. The company operates within the technology sector, specializing in customer service automation and intelligence. Solutions offered include AI virtual agents, automated quality assurance, real-time agent assistance, and customer insights through voice of the customer analytics. Industries served encompass financial services, healthcare, retail, and insurance, with a focus on enhancing customer experiences and operational efficiency. The platform is designed to integrate seamlessly with existing systems, ensuring scalability and security through generative AI innovations.
- Headquarters Mountain View, United States
- Founders Ashish Nagar
- SectorsTechnology
- Email••••••••
- Website thelevel.ai
- Social LinkedIn X Facebook YouTube
- Legal Name Ujwal Inc.
- Total Equity Funding$72.4M (USD)
in 3 rounds
- Latest Funding Round$39.4M (USD), Series C
Jul 2024
- InvestorsAdams Street Partners
& 6 more
Products & Services of Level AI
Level AI offers a comprehensive portfolio of products and services, including AI Virtual Agent, Auto-QA, Voice of the Customer, Agent Coaching, and Real-Time Agent Assist.
AI agent enables human-like conversations and actions.
Conversations are scored automatically to exact standards.
Customer insights are provided with automatic iCSAT scores.
Personalized coaching is offered for peak agent performance.
Real-time assistance is given to enhance agent performance.
Apps and channels of Level AI
its YouTube channel Level AI has 282 subscribers and 30 videos.
Videos from Level AI
The most watched videos on Level AI's YouTube channel, Level AI (282 subscribers). Click a video to play it here.
More on Level AI.
Funding Insights of Level AI
Level AI has successfully raised a total of $72.4M across 3 strategic funding rounds. The most recent funding activity was a Series C round of $39.4 million completed in July 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $72.4M
- Total Rounds 3
- Last Round Series C — $39.4M
- First Round $13M
(Aug 2021)
- Investors Count 7
All 3 funding rounds of Level AI with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2024 | $39.4M | Series C | – | Adams Street Partners, Cross Creek | |
| Mar 2022 | $20M | Series B | – | Neeraj Agrawal | |
| Aug 2021 | $13M | Series A | – | Battery Ventures |
7 investors in total: 6 institutional and 1 angel.
Investors in Level AI
Level AI has secured backing from 7 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Adams Street Partners, Cross Creek and Battery Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private markets investment management with strategies in equity, credit, and secondary investments. | adamsstreetpartners.com | |||
Sector-agnostic investments in late-stage startups are made by Cross Creek. | crosscreek.vc | Salt Lake City, United States | ||
Investments in technology companies are conducted globally by Battery Ventures. | battery.com | |||
US focused seed and early-stage VC firm | eniac.vc | San Francisco, United States | ||
Early-stage venture capital investing, network building, and founder support services. | villageglobal.vc | |||
BrightLoop is focused on helping venture firms win deals. | brightloop.ai | |||
NA Neeraj Agrawal | Managing Director at Battery Ventures, active angel investor in Indian startups | unknown_3201580eacd24ebba |
Investor details for Level AI
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
People of Level AI
88 people are tracked at Level AI (14 in leadership, 6 in board & advisors, 68 in team).
| Name | Role | Group |
|---|---|---|
Ashish Nagar | Founder & CEO | Leadership |
Matt Weil | Chief Revenue Officer (cro) | Leadership |
Gregory Links | Director Of Sales | Leadership |
Sumeet Khullar | VP of Engineering & Technology | Leadership |
Ryan Flynn | VP Of Customer Delivery | Leadership |
Randall B. | Vice President Finance | Leadership |
Shaurya Dhall | Director- Strategy And Growth | Leadership |
Manisha Karn | Director, Strategy & Ops | Leadership |
Raaghu K | Director Of Engineering | Leadership |
Sirisha M. | VP Of Product | Leadership |
Kevin Heidy | Director - Partnerships And Alliances | Leadership |
Dustin Finch | Director Of Channel Sales | Leadership |
Cliff Hawkins | Sr. Director Of Revenue Operations | Leadership |
Shubham Goswami | Chief Ai/ml Architect - Principal MLE | Leadership |
Elizabeth Geri | Advisor | Board & advisors |
Tim Lee | Director | Board & advisors |
Neeraj Agarwal | Director | Board & advisors |
Vivek Ramavajjala | Advisor | Board & advisors |
Hadley Harris | Director | Board & advisors |
Doug Dopita | Advisor | Board & advisors |
68 more people are available in the full profile.
Complete people profiles for Level AI
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Timeline of Level AI
3 dated milestones of Level AI across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Level AI is founded.
- Funding First funding round of $13.0M.
- Funding Latest funding round, Series C, of $39.4M.
Competitors of Level AI
Level AI has 3 listed competitors in our database, 3 of them funded. They include SurveyMonkey, Capacity and Replicant.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| surveymonkey.com | 1999 | Palo Alto, United States | $694M | 1,886 | A cloud-based platform is utilized for creating customizable surveys. | |
| capacity.com | 2017 | St. Louis, United States | $150.68M | 102 | AI-based data integration and knowledge management solutions are offered. | |
| replicant.com | 2017 | San Francisco, United States | $112M | 24 | Contact center solutions are offered for customer service automation. |
Detailed competitors of Level AI
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Level AI
The website of Level AI (thelevel.ai) receives about 57.8K visits a month.
- Monthly visits57.8K
▲ 67.1% vs previous month
Websites whose visitors overlap most with Level AI. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| ujet.cx | 100% | 9K | #2,542,715 | View details | |
| kaizo.com | 60% | 13.9K | #1,828,736 | View details | |
| authenticx.com | 60% | 11.6K | #2,175,004 | View details | |
| salesken.ai | 60% | 20.7K | #1,390,614 | View details | |
| partnerhero.com | 60% | 26.4K | #1,143,629 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 6 similar websites and full traffic analytics for Level AI
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 6 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Level AI (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Level Ai
Complete news archive for Level AI
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Level AI
Level AI was founded in 2018 and raised its 1st funding round 3 years after it was founded.
Level AI is headquartered in Mountain View, United States. It is registered at Mountain View, California, United States.
Ashish Nagar is the CEO of Level AI, as recorded in our data. They have also founded this company.
Level AI is a funded company, having raised a total of $72.4M across 3 funding rounds to date. The company's 1st funding round was a Series A of $13M, raised on Aug 2021.
Level AI is engaged in delivering advanced artificial intelligence solutions tailored for contact centers. The company operates within the technology sector, specializing in customer service automation and intelligence. Solutions offered include AI virtual agents, automated quality assurance, real-time agent assistance, and customer insights through voice of the customer analytics. Industries served encompass financial services, healthcare, retail, and insurance, with a focus on enhancing customer experiences and operational efficiency. The platform is designed to integrate seamlessly with existing systems, ensuring scalability and security through generative AI innovations.
Level AI's top competitors include SurveyMonkey, Capacity and Replicant.
Level AI offers AI Virtual Agent, Auto-QA, Voice of the Customer, Agent Coaching, and Real-Time Agent Assist.
Level AI has 7 investors. Key investors include Adams Street Partners, Cross Creek, Battery Ventures, Eniac Ventures, and BrightLoop.
Level AI operates through Ujwal Inc..