About UJET
UJET is a Technology company based in San Francisco (United States) founded in 2015 by Anand Janefalkar. Cloud contact center platform specializing in business process outsourcing solutions. UJET has raised $231 million across 5 funding rounds from investors including KeyBank, Ericsson and Kleiner Perkins. UJET has completed 1 acquisition, including Spiral. Its chief executive, as recorded, is Anand Janefalkar. UJET offers products and services including Intelligent Omnichannel, Virtual Agent, Agent Assist, and UJET WFM. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Twilio, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
UJET was founded in 2015 in San Francisco, United States, within the cloud communications sector. A platform for contact centers is provided, emphasizing business process outsourcing. Customer interactions are facilitated across multiple channels using an end-to-end AI-powered CCaaS solution integrated with Google. Operations focus on enabling brands to manage outsourced services, with headquarters in the US supporting global deployments.
Products & Services of UJET
UJET offers a comprehensive portfolio of products and services, including Intelligent Omnichannel, Virtual Agent, Agent Assist, and UJET WFM.
Facilitates seamless multi-channel customer support interactions
Automates customer service with intelligent virtual responses
Enhances agent efficiency through real-time AI guidance
Offers forecasting and scheduling for optimized operations
Apps and channels of UJET
its YouTube channel ujetcx has 288 subscribers and 26 videos.
Videos from UJET
The most watched videos on UJET's YouTube channel, ujetcx (288 subscribers). Click a video to play it here.
More on ujetcx.
Funding Insights of UJET
UJET has successfully raised a total of $231M across 5 strategic funding rounds. The most recent funding activity was a Series D round of $76 million completed in September 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $231M
- Total Rounds 5
- Last Round Series D — $76M
- First Round $20M
(May 2017)
- Investors Count 10
All 5 funding rounds of UJET with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2024 | $76M | Series D | – | Sapphire Ventures | |
| Jun 2021 | $55M | Series C | – | Sapphire Ventures | |
| Jun 2020 | $55M | Series C | – | – | |
| Feb 2018 | $25M | Series B | – | Google Ventures | |
| May 2017 | $20M | Series A | – | – |
10 investors in total: 10 institutional.
Investors in UJET
UJET has secured backing from 10 investors, including venture fund and institutional investors. Prominent investors backing the company include KeyBank, Ericsson and Kleiner Perkins.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm partnering with enterprise software companies and early-stage funds. | sapphireventures.com | |||
Corporate backed venture capital fund investing in multiple sectors | gv.com | Mountain View, United States | ||
Venture capital firm investing in early-stage tech startups | 1972 | kleinerperkins.com | Menlo Park, United States | |
Corporate venture capital firm backed by Citi | citi.com/ventures | San Francisco, United States | ||
Tech-focused seed, early, and mid-stage VC investments are made globally. | dcm.com | Menlo Park, United States | ||
Diversified secondary market and venture capital investments are managed. | ionpacific.com | Hong Kong, China | ||
Early-stage venture capital funding is provided to founders. | resolute.vc | San Francisco, United States | ||
Early-stage venture capital investments are provided by Relay Ventures. | relayventures.com | Toronto, Canada | ||
Regional bank | 1849 | key.com | Cleveland, United States | |
Telecom equipment and software solutions are provided for networks. | 1876 | ericsson.com | Stockholm, Sweden |
Investor details for UJET
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of UJET
9 people are tracked at UJET (6 in leadership, 3 in team).
| Name | Role | Group |
|---|---|---|
Anand Janefalkar | Founder & CEO | Leadership |
Joerg Habermeier | VP, Product | Leadership |
Leslie Blanke | VP, Strategic Operations | Leadership |
Victor Bogomolov | Director Of Product | Leadership |
Laura Powell | Senior Director, Enablement And Revenue Operations | Leadership |
Hardik Modi | Director Of Product Management | Leadership |
Draven P. | Revenue Operations Program Manager | Team |
Olena Sholomytska | Manager, Lead Program Manager, Enterprise Implementation (saas) | Team |
Charles Alvear | Manager, Enablement Operations | Team |
Complete people profiles for UJET
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by UJET
UJET has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Spiral.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Customer feedback is analyzed using AI by Spiral. | spiralup.co | Seattle, United States | 2019 | Nov 2025 | •••• |
Complete acquisition details for UJET
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of UJET
4 dated milestones of UJET across 10 years, from founding to its latest funding, stage changes and deals.
- Founded UJET is founded.
- Funding First funding round of $20.0M.
- Funding Latest funding round, Series D, of $76.0M.
- Acquisition Acquires Spiral.
Competitors of UJET
UJET has 3 listed competitors in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of UJET
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of UJET
The website of UJET (ujet.cx) receives about 9K visits a month.
- Monthly visits9K
▼ 28.4% vs previous month
Websites whose visitors overlap most with UJET. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| thelevel.ai | 100% | 57.8K | #506,928 | View details | |
jobs.sapphireventures.com | jobs.sapphireventures.com | 60% | #6,590,776 | – | |
| convin.ai | 60% | 109.4K | #261,727 | View details |
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as UJET (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Ujet
Complete news archive for UJET
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about UJET
UJET was founded in 2015 and raised its 1st funding round 2 years after it was founded.
UJET is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Anand Janefalkar is the CEO of UJET, as recorded in our data. They have also founded this company.
UJET is a funded company, having raised a total of $231M across 5 funding rounds to date. The company's 1st funding round was a Series A of $20M, raised on May 2017.
UJET was founded in 2015 in San Francisco, United States, within the cloud communications sector. A platform for contact centers is provided, emphasizing business process outsourcing. Customer interactions are facilitated across multiple channels using an end-to-end AI-powered CCaaS solution integrated with Google. Operations focus on enabling brands to manage outsourced services, with headquarters in the US supporting global deployments.
UJET's top competitors include Twilio, Genesys and Freshworks.
UJET offers Intelligent Omnichannel, Virtual Agent, Agent Assist, and UJET WFM.
UJET has made 1 acquisition, including Spiral.
UJET has 10 investors. Key investors include KeyBank, Ericsson, Kleiner Perkins, Sapphire Ventures, and Google Ventures.