About Spiral
Spiral is a Technology company based in Seattle (United States) founded in 2019, and was acquired by UJET in November 2025. Customer feedback is analyzed using AI by Spiral. It operates on a AI-as-a-Service model. Spiral has raised $3.78 million across 2 funding rounds from investors including UJET, Techstars and Alumni Ventures. The company has 9 employees. Spiral offers products and services including Spiral AI Agent. Its focus areas include Software and AI Solutions. Its legal entity is Spiral Technologies, Inc. Its competitors include Retention Science, ClientSuccess and BlastPoint; 3 of its 3 listed competitors have raised funding.
Company details
Customer reviews, chats, and calls are processed by Spiral using AI technology. Insights into user complaints, sentiment trends, and feature requests are provided. The technology sector is primarily served with a focus on software solutions for businesses seeking to understand customer experiences.
- Headquarters Seattle, United States
- Employees 9
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Website spiralup.co
- Social LinkedIn X Facebook
- Acquired by UJET (Nov 2025)
- Legal Name Spiral Technologies, Inc.
Products & Services of Spiral
Spiral offers a comprehensive portfolio of products and services, including Spiral AI Agent.
Customer reviews are analyzed using AI for insights.
Funding Insights of Spiral
Spiral has successfully raised a total of $3.78M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $1.25 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $3.78M
- Total Rounds 2
- Last Round Seed — $1.25M
- First Round $2.53M
(Dec 2019)
- Investors Count 9
All 2 funding rounds of Spiral with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2022 | $1.25M | Seed | – | Alumni Ventures | |
| Dec 2019 | $2.53M | Seed | – | Trilogy Equity Partners |
10 investors in total: 8 institutional and 2 angel.
Investors in Spiral
Spiral has secured backing from 10 investors, including venture fund and angel investors. Prominent investors backing the company include UJET, Techstars and Alumni Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investing and portfolio management services for accredited investors. | av.vc | |||
Early-stage venture capital is invested in US technology sectors. | trilogyequity.com | Bellevue, United States | ||
Startups are accelerated globally without sector restrictions through structured programs. | 2006 | techstars.com | New York, United States | |
Early-stage investments are made to support growing startups. | communityaccessfund.com | |||
Investment management and philanthropic ventures linked to Bezos Expeditions. | bezosexpeditions.com | |||
Venture capital investments are facilitated for Cornell alumni. | triphammerventures.com | Manchester, United States | ||
Ascend is recognized as a pre-seed venture capital fund based in the Pacific Northwest. | ascend.vc | Seattle, United States | ||
KP Kevin Patrick Mahaffey | Co-founder of Lookout, active angel investor in Indian startups | unknown_28d0357423b74c30b | ||
SS Sean Sternbach | unknown_2091abf26f254feaa | |||
Cloud contact center platform specializing in business process outsourcing solutions | 2015 | ujet.cx | San Francisco, United States |
Investor details for Spiral
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
People of Spiral
6 people are tracked at Spiral (4 in leadership, 2 in team); the tracked headcount is 9.
| Name | Role | Group |
|---|---|---|
Seth Johnson | VP Of Sales | Leadership |
Elena Zhizhimontova | Co-Founder & CEO | Leadership |
Billy Marino | Head of Content | Leadership |
Aaron Peddle | VP Of Engineering | Leadership |
Mike Guacci | Product Operations Manager | Team |
Jason Steving | Senior Software Engineer | Team |
Complete people profiles for Spiral
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Spiral
4 dated milestones of Spiral across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Spiral is founded.
- Funding First funding round of $2.5M.
- Funding Latest funding round, Seed, of $1.2M.
- Exit Acquired by UJET.
Competitors of Spiral
Spiral has 3 listed competitors in our database, 3 of them funded. They include Retention Science, ClientSuccess and BlastPoint.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| retentionscience.com | 2012 | Santa Monica, United States | $9.8M | 37 | Customer retention is enhanced via predictive analytics and automation. | |
| clientsuccess.com | 2014 | American Fork, United States | $5.75M | Customer metrics are analyzed using rules-based algorithms. | ||
| blastpoint.com | 2016 | Pittsburgh, United States | $19.81M | AI-driven customer intelligence solutions for engagement optimization are provided. |
Detailed competitors of Spiral
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of Spiral
The website of Spiral (spiralup.co) receives about 2.2K visits a month.
- Monthly visits2.2K
▼ 36.5% vs previous month
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Spiral (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Spiral
Complete news archive for Spiral
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Frequently Asked Questions about Spiral
Spiral was founded in 2019.
Spiral is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.
Spiral is a funded company, having raised a total of $3.78M across 2 funding rounds to date. The company's 1st funding round was a Seed of $2.53M, raised on Dec 2019.
Spiral has 9 employees.
Customer reviews, chats, and calls are processed by Spiral using AI technology. Insights into user complaints, sentiment trends, and feature requests are provided. The technology sector is primarily served with a focus on software solutions for businesses seeking to understand customer experiences.
Spiral's top competitors include Retention Science, ClientSuccess and BlastPoint.
Spiral offers Spiral AI Agent.
Spiral has 10 investors. Key investors include UJET, Techstars, Alumni Ventures, Trilogy Equity Partners, and Kevin Patrick Mahaffey.
Spiral operates through Spiral Technologies, Inc..
Yes. Spiral was acquired by UJET in November 2025.