About Spiral
Spiral is a company based in Seattle (United States) founded in 2019 was acquired by UJET in November 2025. It operates as a AI-as-a-Service. Spiral has raised $3.78 million across 2 funding rounds from investors including UJET, Techstars and Alumni Ventures. The company has 9 employees as of December 31, 2024. Spiral offers products and services including Spiral AI Agent. Spiral operates in a competitive market with competitors including ODAIA, Neurons, Retention Science, ClientSuccess and BlastPoint, among others.
- Headquarter Seattle, United States
- Employees 9 as on 31 Dec, 2024
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Spiral Technologies, Inc.
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Products & Services of Spiral
Spiral offers a comprehensive portfolio of products and services, including Spiral AI Agent. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer reviews are analyzed using AI for insights.
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Funding Insights of Spiral
Spiral has successfully raised a total of $3.78M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $1.25 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Seed — $1.2M
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First Round
First Round
(20 Dec 2019)
- Investors Count 9
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Nov, 2022 | Amount | Seed - Spiral | Valuation | Alumni Ventures | |
| Dec, 2019 | Amount | Seed - Spiral | Valuation | Trilogy Equity Partners |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Spiral
Spiral has secured backing from 10 investors, including venture fund and angel investors. Prominent investors backing the company include UJET, Techstars and Alumni Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital investing and portfolio management services for accredited investors.
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Founded Year | Domain | Location | |
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Early-stage venture capital is invested in US technology sectors.
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Founded Year | Domain | Location | |
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Startups are accelerated globally without sector restrictions through structured programs.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Spiral
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Spiral
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Spiral Comparisons
Competitors of Spiral
Spiral operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ODAIA, Neurons, Retention Science, ClientSuccess and BlastPoint, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Customer engagement data is analyzed via cloud and AI platforms.
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Customer attention is predicted via AI-based eye tracking analytics.
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Customer retention is enhanced via predictive analytics and automation.
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| domain | founded_year | HQ Location |
Customer metrics are analyzed using rules-based algorithms.
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AI-driven customer intelligence solutions for engagement optimization are provided.
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| domain | founded_year | HQ Location |
Data analytics platform is utilized for analysis and automation.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Spiral
Frequently Asked Questions about Spiral
When was Spiral founded?
Spiral was founded in 2019.
Where is Spiral located?
Spiral is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.
Is Spiral a funded company?
Spiral is a funded company, having raised a total of $3.78M across 2 funding rounds to date. The company's 1st funding round was a Seed of $2.53M, raised on Dec 20, 2019.
How many employees does Spiral have?
As of Dec 31, 2024, the latest employee count at Spiral is 9.
What does Spiral do?
Customer reviews, chats, and calls are processed by Spiral using AI technology. Insights into user complaints, sentiment trends, and feature requests are provided. The technology sector is primarily served with a focus on software solutions for businesses seeking to understand customer experiences.
What products or services does Spiral offer?
Spiral offers Spiral AI Agent.
Who are Spiral's investors?
Spiral has 10 investors. Key investors include UJET, Techstars, Alumni Ventures, Trilogy Equity Partners, and Kevin Patrick Mahaffey.