OpenMethods

Los Angeles, United States Founded: 2010 • Age: 16 yrs
SaaS solutions for contact centers for telephony and CRM integration
Annual revenue - Latest available
Total funding $7.5M 3 rounds
Employees 25 Tracked headcount
Investors 2 Known backers
Products 2 Services tracked
Competitors 7 Brand Intelligence

About OpenMethods

OpenMethods is a company based in Los Angeles (United States) founded in 2010. OpenMethods has raised $7.45 million across 3 funding rounds from investors including NewRoad Capital Partners and Kayne Anderson Capital Advisors. The company has 25 employees as of December 31, 2023. OpenMethods offers products and services including Integration Platform and Guided Agent Experiences. OpenMethods operates in a competitive market with competitors including Verint, Capacity, SaaS Labs, Replicant and Luminai, among others.

  • Headquarter Los Angeles, United States
  • Employees 25 as on 31 Dec, 2023
  • Sectors
    Technology
  • Phone
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  • Website
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  • Social
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  • Legal Name Openmethods Inc
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $7.45 M (USD)

    in 3 rounds

  • Latest Funding Round
    $1.5 M (USD), Series A

    May 30, 2017

  • Investors
  • Employee Count
    25

    as on Dec 31, 2023

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Products & Services of OpenMethods

OpenMethods offers a comprehensive portfolio of products and services, including Integration Platform and Guided Agent Experiences.

Product name locked
Category locked
Primary

Unifies systems for efficient customer interactions and data access

Product name locked
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Automates agent tasks to reduce handle times and errors

People of OpenMethods

Headcount 10-50
Employee Profiles 10
Board Members and Advisors 4
Employee Profiles
People
Shannon Lekas
SVP, Product & Strategy
People
Ankur Patel
VP, Product Development & Engineering
People
Gerrit V. Lydecker Jr.
Founder & CEO
People
Joe Testa
CXO

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Funding Insights of OpenMethods

OpenMethods has successfully raised a total of $7.45M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $1.5 million completed in May 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in OpenMethods

OpenMethods has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include NewRoad Capital Partners and Kayne Anderson Capital Advisors.

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Venture Fund
Institutional
Investor Description Founded Year Domain Location
An operator-led investment firm focused on smarter commerce solutions.
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Investor details for OpenMethods

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Investments & Acquisitions by OpenMethods

Investments
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Investment portfolio details for OpenMethods

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Financial Statements - OpenMethods

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Detailed financials for OpenMethods

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Openmethods Comparisons

OpenMethods Primary company
Description
SaaS solutions for contact centers for telephony and CRM int...
Location
Los Angeles, United States
Founded Year
2010
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
25
As of 2023
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Peer comparison for OpenMethods

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Competitors of OpenMethods

OpenMethods operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Verint, Capacity, SaaS Labs, Replicant and Luminai, among others.

Company Name Domain Founded year HQ Location Description
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AI-powered customer experience automation solutions are provided by Verint.
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AI-based data integration and knowledge management solutions are offered.
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Automation and a phone system for customer support
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Contact center solutions are offered for customer service automation.
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Artificial intelligence based platform offering internal workflow automation solutions
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Provider of NUI services
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Detailed competitors of OpenMethods

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Latest news on Openmethods

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Complete news archive for OpenMethods

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Frequently Asked Questions about OpenMethods

OpenMethods was founded in 2010 and raised its 1st funding round 5 years after it was founded.

OpenMethods is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.

OpenMethods is a funded company, having raised a total of $7.45M across 3 funding rounds to date.

As of Dec 31, 2023, the latest employee count at OpenMethods is 25.

Founded in 2010 and based in Los Angeles, United States, OpenMethods operates in the SaaS sector for contact centers. Telephony platforms such as Genesys, Cisco, and Avaya are integrated with Oracle Service Cloud to form unified agent desktops and universal queues. PopFlow is utilized to automate workflows from IVR data into Oracle Service Cloud and connected applications. Visual tools in PopFlow Studio allow data and workflows to be interconnected.

OpenMethods's top competitors include Verint, Capacity and Replicant.

OpenMethods offers Integration Platform and Guided Agent Experiences.

OpenMethods has 2 investors. Key investors include NewRoad Capital Partners, and Kayne Anderson Capital Advisors.

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