About Purplegrids
Purplegrids is a company based in Milpitas (United States) founded in 2017 by Joseph Vijay Raj John and Shibi Sudhakaran was acquired by Mondee in November 2023.. Purplegrids offers products and services including Customer Experience Platform, Employee Experience Platform, Agent Experience Platform, and Patient Experience Platform. Purplegrids operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.
- Headquarter Milpitas, United States
- Founders Joseph Vijay Raj John, Shibi Sudhakaran
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Sectors
Technology
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Phone
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Website
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- Legal Name Purplegrids Technologies Private Limited
- Date of Incorporation 08 Nov, 2018
- Jurisdiction Bangalore, Karnataka, India
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Products & Services of Purplegrids
Purplegrids offers a comprehensive portfolio of products and services, including Customer Experience Platform, Employee Experience Platform, Agent Experience Platform, and Patient Experience Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for automating customer support and interactions via virtual assistants.
Tools for personalizing and managing employee workflows efficiently.
System modernizing contact center operations for better agent productivity.
Solutions for innovative patient care and healthcare automation.
Funding Insights of Purplegrids
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Purplegrids
Purplegrids has secured backing from 1 investor. Prominent investors backing the company include Mondee. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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SaaS solutions are delivered for travel professionals' tech needs.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Purplegrids
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Purplegrids
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Purplegrids Comparisons
Competitors of Purplegrids
Purplegrids operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-based omnichannel customer engagement solutions are delivered to businesses.
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AI-powered loyalty management software is offered for enterprises.
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Tools for customer engagement across multiple channels are provided.
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Cloud-based customer engagement platform for messaging and analytics is utilized.
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Cross-channel customer engagement software is delivered through a cloud platform.
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Cloud-based messaging and communication solutions are provided for enterprises.
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Purplegrids
When was Purplegrids founded?
Purplegrids was founded in 2017.
Where is Purplegrids located?
Purplegrids is headquartered in Milpitas, United States. It is registered at Milpitas, California, United States.
Who is the current CEO of Purplegrids?
Joseph Vijay Raj John is the current CEO of Purplegrids. They have also founded this company.
What is the annual revenue of Purplegrids?
Annual revenue of Purplegrids is $109.52K as on Mar 31, 2022.
What does Purplegrids do?
Purplegrids was established in 2017 and is based in Milpitas, United States. An AI-enabled conversational platform is offered for customer engagement across sectors like retail, healthcare, education, banking, and automotive. Automated interactions with live chat agents are supported, along with lead intelligence, scoring, routing, customer data insights, and sales optimization. Prebuilt integrations are included to facilitate operations.
Who are the top competitors of Purplegrids?
Purplegrids's top competitors include Capillary Technologies, MoEngage and Blueshift.
What products or services does Purplegrids offer?
Purplegrids offers Customer Experience Platform, Employee Experience Platform, Agent Experience Platform, and Patient Experience Platform.
Who are Purplegrids's investors?
Purplegrids has 1 investor. Key investors include Mondee.
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