About Serenova
Serenova is a company based in Austin (United States) founded in 2000.. The company has 71 employees as of December 31, 2020. Serenova has completed 2 acquisitions, including ProScheduler and TelStrat. Serenova operates in a competitive market with competitors including Dialpad, RingCentral, Genesys, Freshworks and Fuze, among others.
- Headquarter Austin, United States
- Employees 71 as on 31 Dec, 2020
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Sectors
Technology
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
71
as on Dec 31, 2020
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Investments & Acquisitions
ProScheduler
& 1 more
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Funding Insights of Serenova
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Serenova
Serenova has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include ProScheduler and TelStrat. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Workforce and payroll management software solutions are provided.
|
2003 | ||||
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Call recording and workforce optimization solutions for contact centers
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1993 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Serenova
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Serenova Comparisons
Competitors of Serenova
Serenova operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, RingCentral, Genesys, Freshworks and Fuze, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions are offered to diverse sectors.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Fuze, under 8x8, Inc., is recognized for providing cloud-based communication and customer experience solutions.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Serenova
Frequently Asked Questions about Serenova
When was Serenova founded?
Serenova was founded in 2000.
Where is Serenova located?
Serenova is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
How many employees does Serenova have?
As of Dec 31, 2020, the latest employee count at Serenova is 71.
What does Serenova do?
Serenova offers a cloud-based omnichannel contact center suite platform. Its cloud contact center software CxEngage supports both Inbound and outbound calls made via webRTC, PSTN, or SIP, with an API-first architecture. Platform key features or modules include messaging SDK; SMS customer support integration; call flow designer; customer journey mapping; real-time and historical reporting; Facebook Messenger integration; Omni-channel message routing. Most customers are Enterprises. 3-tiered SaaS-based pricing model with plans of 59 dollars, 99 dollars, and 129 dollars per Agent per Month based on advanced functionalities required.
Who are the top competitors of Serenova?
Serenova's top competitors include Twilio, Genesys and Freshworks.
How many acquisitions has Serenova made?
Serenova has made 2 acquisitions, including ProScheduler, and TelStrat.