Suri

Fortaleza, Brazil Founded: 2017 • Age: 9 yrs Acquired By TOTVS
Offering customer service chatbots maker solutions
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About Suri

Suri is a company based in Fortaleza (Brazil) founded in 2017 by Marlos Tavora and Thiago Amarante was acquired by TOTVS in November 2025.. Suri has raised $488.19 thousand across 1 funding round from investors including TOTVS, KPIL and BNDES. Suri offers products and services including Suri Shop and IA Generativa. Suri operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

  • Headquarter Fortaleza, Brazil
  • Founders Marlos Tavora, Thiago Amarante
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Chatbot Maker Tecnologia Da Informacao S.A.
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $488.19 K (USD)

    in 1 rounds

  • Latest Funding Round
    $488.19 K (USD), Seed

    Aug 17, 2022

  • Investors
    TOTVS

    & 2 more

  • Employee Count
    Employee Count
  • Acquired by
    TOTVS

    (Nov 27, 2025)

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Products & Services of Suri

Suri offers a comprehensive portfolio of products and services, including Suri Shop and IA Generativa. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Enables creation of AI-powered stores on WhatsApp for sales.

Handles customer queries and product suggestions via WhatsApp.

Funding Insights of Suri

Suri has successfully raised a total of $488.19K through 1 strategic funding round. The most recent funding activity was a Seed round of $488.19 thousand completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Seed — $488,185
  • First Round

    (17 Aug 2022)

  • Investors Count 2
Date Amount Transaction Name Valuation Lead Investors Investors
Aug, 2022 Amount Seed - Suri Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Suri

Suri has secured backing from 3 investors, including institutional investors. Prominent investors backing the company include TOTVS, KPIL and BNDES. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
EPC services for power utilities and petroleum industries
Founded Year Domain Location
BNDES is recognized as Brazil's national development bank.
Founded Year Domain Location
ERP solutions are provided for managing operations across industries.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Suri

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Suri

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Suri Comparisons

Employees
+
Add Comparison
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Competitors of Suri

Suri operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
domain founded_year HQ Location
Conversational AI platform is provided for digital customer experiences.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Suri

Frequently Asked Questions about Suri

When was Suri founded?

Suri was founded in 2017 and raised its 1st funding round 5 years after it was founded.

Where is Suri located?

Suri is headquartered in Fortaleza, Brazil. It is registered at Fortaleza, Ceara, Brazil.

Who is the current CEO of Suri?

Thiago Amarante is the current CEO of Suri. They have also founded this company.

Is Suri a funded company?

Suri is a funded company, having raised a total of $488.19K across 1 funding round to date. The company's 1st funding round was a Seed of $488.19K, raised on Aug 17, 2022.

What does Suri do?

Suri was established in 2017 in Fortaleza, Brazil, within the AI sector focused on customer service tools. Automation of interactions is enabled through chatbots on WhatsApp, Instagram, Facebook, and websites. Conversations across these channels are centralized on a unified platform, supporting efficient management of customer communications. Operations emphasize integration and scalability for businesses.

Who are the top competitors of Suri?

Suri's top competitors include Twilio, Freshworks and Dialpad.

What products or services does Suri offer?

Suri offers Suri Shop and IA Generativa.

Who are Suri's investors?

Suri has 3 investors. Key investors include TOTVS, KPIL, and BNDES.

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