About Swampfox
Swampfox is a company based in Columbia (United States) founded in 2009 by Bob Cooper and Rick Ulmer. It operates as a B2B and SaaS. The company has 8 employees as of March 31, 2021. Swampfox offers products and services including ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop. Swampfox operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Columbia, United States
- Employees 8 as on 31 Mar, 2021
- Founders Bob Cooper, Rick Ulmer
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Sectors
TechnologyBusiness Services
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Phone
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Website
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Social
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- Legal Name Swampfox India Private Limited
- Date of Incorporation 25 Feb, 2019
- Jurisdiction Banglore, Karnataka, India
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Annual Revenue
$518.05 K (USD)50.2as on Mar 31, 2021
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Net Profit
$56.16 K (USD)110.03as on Mar 31, 2021
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EBITDA
$101.52 K (USD)145.69as on Mar 31, 2021
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Latest Funding Round
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Investors
Not available
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Employee Count
8
as on Mar 31, 2021
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Products & Services of Swampfox
Swampfox offers a comprehensive portfolio of products and services, including ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop.
Framework for integrating contact center tools and enhancing customer interactions.
Translates spoken words to manage call intent and execute interactions efficiently.
Improves call handling and boosts customer satisfaction in contact centers.
Enables personalized proactive communications with customers.
Provides a unified interface for managing contact center operations.
People of Swampfox
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Funding Insights of Swampfox
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Investments & Acquisitions by Swampfox
Investment portfolio details for Swampfox
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Financial Statements - Swampfox
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Swampfox Comparisons
Peer comparison for Swampfox
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Competitors of Swampfox
Swampfox operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Swampfox
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Latest news on Swampfox
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Frequently Asked Questions about Swampfox
Swampfox was founded in 2009.
Swampfox is headquartered in Columbia, United States.
Bob Cooper is the current CEO of Swampfox. They have also founded this company.
As of Mar 31, 2021, the latest employee count at Swampfox is 8.
Annual revenue of Swampfox is $518.05K as on Mar 31, 2021.
Swampfox Technologies is a company focused on delivering software solutions and services that empower customer interactions in enterprise contact centers. It develops applications like Intelligent Customer Experience (ICX) to integrate systems, improve call management, and enable proactive communications. The firm offers consulting, monitoring, and managed services to optimize performance and align with business goals. Serving mid-market and enterprise clients, it emphasizes tools for virtual assistants and agent desktops to elevate user experiences.
Swampfox's top competitors include Twilio, Genesys and Freshworks.
Swampfox offers ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop.