About Swampfox
Swampfox is a Technology company based in Columbia (United States) founded in 2009 by Bob Cooper and Rick Ulmer. It provides contact center software and consulting for customer journey management. It operates on a B2B and SaaS model in Technology and Business Services sectors. The company has 8 employees. Its chief executive, as recorded, is Bob Cooper. Its Indian entity Swampfox India Private Limited reported revenue of ₹3.92 Cr. Swampfox offers products and services including ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop. Its focus areas include Contact Center Tech, Customer Experience, Intelligent Systems and Consulting Services. Similar companies include Dialpad, Genesys and Freshworks; 3 of its 3 listed similar companies have raised funding.
Company details
Swampfox Technologies is a company focused on delivering software solutions and services that empower customer interactions in enterprise contact centers. It develops applications like Intelligent Customer Experience (ICX) to integrate systems, improve call management, and enable proactive communications. The firm offers consulting, monitoring, and managed services to optimize performance and align with business goals. Serving mid-market and enterprise clients, it emphasizes tools for virtual assistants and agent desktops to elevate user experiences.
- Headquarters Columbia, United States
- Employees 8
- Founders Bob Cooper, Rick Ulmer
- SectorsTechnologyBusiness Services
- Website swampfoxinc.com
- Social X
- Legal Name Swampfox India Private Limited
- Date of Incorporation 25 Feb, 2019
- Jurisdiction Bangalore, Karnataka, India
- Indian entity revenue₹3.92 Cr
FY 2025 · +6% YoY
- Indian entity net profit₹33.1 Lakh
FY 2025 · 8% margin
- Indian entity EBITDA₹65.8 Lakh
FY 2025 · 17% margin
- Employee Count8
Associated legal entities of Swampfox
Swampfox operates through Swampfox India Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Swampfox India Private Limited CIN U72900KA2019FTC121861 | Active | 25 Feb 2019 | Bangalore, Karnataka | ₹3.9 Cr | 8 | 4 | View details |
Products & Services of Swampfox
Swampfox offers a comprehensive portfolio of products and services, including ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop.
Framework for integrating contact center tools and enhancing customer interactions.
Translates spoken words to manage call intent and execute interactions efficiently.
Improves call handling and boosts customer satisfaction in contact centers.
Enables personalized proactive communications with customers.
Provides a unified interface for managing contact center operations.
Board of directors of Swampfox India Private Limited (Swampfox)
Swampfox India Private Limited is the primary company behind Swampfox. The board of Swampfox India Private Limited currently have 4 directors; the longest-serving is Richard Marion Ulmer Jr., appointed in 2019. 1 earlier director has ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Richard Marion Ulmer Jr. DIN 08374099 | Director | 25 Feb 2019 | 7 yrs 8 mo | Swampfox India Private Limited |
| Chacko Thomas DIN 08374100 | Director | 25 Feb 2019 | 7 yrs 8 mo | Swampfox India Private Limited |
| Robert Samuel Cooper DIN 08374101 | Director | 25 Feb 2019 | 7 yrs 8 mo | Swampfox India Private Limited |
| Nagendra Reddy Devalla DIN 10570654 | Director | 28 Jun 2024 | 2 yrs 4 mo | Swampfox India Private Limited |
People of Swampfox
27 people are tracked at Swampfox (10 in leadership, 17 in team); the tracked headcount is 8.
| Name | Role | Group |
|---|---|---|
Bob Cooper | Co-Founder, CEO | Leadership |
Rick Ulmer | Co-Founder, President | Leadership |
Derek Sanders | Consulting Software Engineer, Co-Founder | Leadership |
Tom Hanson | Vice President Product And Marketing | Leadership |
Bob Grundmann | Senior Director of Business Development | Leadership |
Michael Rhoades | Vice President, Solutions Architecture | Leadership |
Sergey Razin Ph.D. | Advanced Development, CTO | Leadership |
Will Jeffords | VP Finance/HR/PMO | Leadership |
Mike Williamson | VP of Product Development | Leadership |
Martin Cusack | VP of Business Development | Leadership |
Travis Goldie | Sr. Software Developer Lead 1 | Team |
Samuel Ulmer | Software Quality Assurance | Team |
Paul Clements | Senior Software Engineer | Team |
Nicole Lazar | Senior Software Developer | Team |
Larry Hamrick | Sr. Systems Engineer | Team |
James Hollowell | Software Developer | Team |
Andrew Stoker | Software Developer Lead 1 | Team |
Robert Dixon | Senior Product Manager | Team |
Adam L. | Software Developer | Team |
Anantha Krishnaswamy | Solutions Architect | Team |
7 more people are available in the full profile.
Complete people profiles for Swampfox
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Financials of Swampfox
Figures of Swampfox India Private Limited, the primary company behind Swampfox, for FY 2025. Revenue was ₹3.92 Cr (+6% year on year). Net profit was ₹33.1 Lakh (8% margin). EBITDA was ₹65.8 Lakh (17% margin). Revenue has grown at a compounded annual rate of +8% over three years and +9% over five years.
- ₹3.92 CrRevenue · FY 2025 · +6% YoY
- ₹33.1 LakhNet profit · 8% margin
- ₹65.8 LakhEBITDA · 17% margin
- ₹2.00 CrPaid-up capital
- 8Employees (provident fund records)
- +8%Revenue CAGR, 3 years
- +9%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Swampfox India Private Limited are on its company page.
Detailed financial statements for Swampfox
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Similar companies to Swampfox
Swampfox has 3 listed similar companies in our database, 3 of them funded. They include Dialpad, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed similar companies of Swampfox
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Related news about Swampfox
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Frequently Asked Questions about Swampfox
Swampfox was founded in 2009.
Swampfox is headquartered in Columbia, United States.
Bob Cooper is the CEO of Swampfox, as recorded in our data. They have also founded this company.
Swampfox has 8 employees.
The primary company behind Swampfox, Swampfox India Private Limited, reported revenue of ₹3.92 Cr for FY 2025, up 6% year on year.
Swampfox Technologies is a company focused on delivering software solutions and services that empower customer interactions in enterprise contact centers. It develops applications like Intelligent Customer Experience (ICX) to integrate systems, improve call management, and enable proactive communications. The firm offers consulting, monitoring, and managed services to optimize performance and align with business goals. Serving mid-market and enterprise clients, it emphasizes tools for virtual assistants and agent desktops to elevate user experiences.
Swampfox's top competitors include Genesys, Freshworks and Dialpad.
Swampfox offers ICX Core, Intelligent Virtual Assistant, First In Line, Outbound Campaign Manager, and Agent Desktop.
Swampfox operates through Swampfox India Private Limited.
The legal entities of Swampfox currently have 4 directors, including Richard Marion Ulmer Jr., Chacko Thomas, Nagendra Reddy Devalla and others.