About UserZoom
UserZoom is a company based in San Jose (United States) founded in 2007 was acquired by Thoma Bravo in March 2022.. UserZoom has raised $136.55 million across 3 funding rounds from investors including Thoma Bravo, EnjoyHQ and Owl Rock. The company has 429 employees as of December 31, 2023. UserZoom has completed 4 acquisitions, including EnjoyHQ, Testapic and WhatUsersDo. UserZoom offers products and services including UserTesting Platform, UserZoom, and Consulting Services. UserZoom operates in a competitive market with competitors including Atlassian, User Testing, Asana, monday.com and Clickup, among others.
- Headquarter San Jose, United States
- Employees 429 as on 31 Dec, 2023
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
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- Legal Name Userzoom Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$136.55 M (USD)
in 3 rounds
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Latest Funding Round
$100 M (USD), Series B
Apr 15, 2021
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Investors
Thoma Bravo
& 7 more
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Employee Count
429
as on Dec 31, 2023
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Investments & Acquisitions
EnjoyHQ
& 3 more
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Acquired by
Thoma Bravo
(Mar 02, 2022)
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Products & Services of UserZoom
UserZoom offers a comprehensive portfolio of products and services, including UserTesting Platform, UserZoom, and Consulting Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Enables testing of websites and prototypes with user feedback analysis.
Facilitates creation and testing of digital experiences for business growth.
Provides expert guidance on UX strategies and implementation.
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Sales and Marketing
77 people
Software Development Team
71 people
Leadership Team
59 people
Senior Team
44 people
Product Management Team
16 people
Customer Team
12 people
Operations Team
11 people
Solutions Team
5 people
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Funding Insights of UserZoom
UserZoom has successfully raised a total of $136.55M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $100 million completed in April 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series B — $100.0M
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First Round
First Round
(01 Oct 2008)
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2021 | Amount | Series B - UserZoom | Valuation | Owl Rock | |
| Oct, 2015 | Amount | Series A - UserZoom | Valuation | StepStone Group , Trident Capital |
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| Oct, 2008 | Amount | Seed - UserZoom | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in UserZoom
UserZoom has secured backing from 8 investors, including institutional and venture fund investors. Prominent investors backing the company include Thoma Bravo, EnjoyHQ and Owl Rock. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Stage-agnostic investments in US ventures are made by Trident Capital.
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Founded Year | Domain | Location | |
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Growth-oriented private equity firm investing in AI and technology-enabled services and software companies.
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Founded Year | Domain | Location | |
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Tech sectors in Europe are targeted by this VC firm.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by UserZoom
UserZoom has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include EnjoyHQ, Testapic and WhatUsersDo. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Customer feedback management solution for product development
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2015 | ||||
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Cloud-based solutions for product feedback
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2011 | ||||
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Remote usability testing for websites is conducted with screened participants.
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2011 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - UserZoom
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Userzoom Comparisons
Competitors of UserZoom
UserZoom operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Atlassian, User Testing, Asana, monday.com and Clickup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based enterprise collaboration suites are delivered for team productivity.
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| domain | founded_year | HQ Location |
Automated usability testing and feedback for mobile experiences is provided.
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| domain | founded_year | HQ Location |
Cloud-based project management software is offered for teams.
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| domain | founded_year | HQ Location |
Cloud-based platform for project management and team tracking is offered.
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| domain | founded_year | HQ Location |
Cloud based project management platform
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Userzoom
Frequently Asked Questions about UserZoom
When was UserZoom founded?
UserZoom was founded in 2007 and raised its 1st funding round 1 year after it was founded.
Where is UserZoom located?
UserZoom is headquartered in San Jose, United States. It is registered at San Jose, California, United States.
Is UserZoom a funded company?
UserZoom is a funded company, having raised a total of $136.55M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2.55M, raised on Oct 01, 2008.
How many employees does UserZoom have?
As of Dec 31, 2023, the latest employee count at UserZoom is 429.
What does UserZoom do?
UserZoom was established in 2007 in San Jose, United States, as a cloud-based solution within the user experience research sector. Remote usability testing and online research services are provided for web-based products and mobile applications. Insights into consumer experiences are generated to support UI design improvements and return on investment. The platform serves clients such as Google, PayPal, and Amazon across various industries.
Who are the top competitors of UserZoom?
UserZoom's top competitors include Atlassian, User Testing and monday.com.
What products or services does UserZoom offer?
UserZoom offers UserTesting Platform, UserZoom, and Consulting Services.
How many acquisitions has UserZoom made?
UserZoom has made 4 acquisitions, including EnjoyHQ, Testapic, and WhatUsersDo.
Who are UserZoom's investors?
UserZoom has 8 investors. Key investors include Thoma Bravo, EnjoyHQ, Owl Rock, StepStone Group, and Trident Capital.
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