vCustomer

Kirkland, United States Founded: 1999 • Age: 27 yrs Acquired By Tech Mahindra
Business process outsourcing services are provided by vCustomer.

About vCustomer

vCustomer is a Business Services company based in Kirkland (United States) founded in 1999, and was acquired by Tech Mahindra in March 2012. Business process outsourcing services are provided by vCustomer. Its focus areas include BPO Services and Horizontal. Its competitors include Genpact, Sutherland and TaskUs; 2 of its 3 listed competitors have raised funding.

Company details

vCustomer was founded in 1999 and is headquartered in Kirkland, United States. Operations focus on the business process outsourcing sector, where customer support, back-office, and technical services are delivered to clients across various industries. The company maintains a domain at vcustomer.com and supports global business needs through scalable outsourcing solutions. Emphasis is placed on efficiency and reliability in service delivery.

  • Headquarters Kirkland, United States
  • Stage Acquired
  • Sectors
    Business Services
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website vcustomer.com
  • Social LinkedIn X Facebook
  • Acquired by Tech Mahindra (Mar 2012)
Key Metrics

Investors in vCustomer

vCustomer has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Tech Mahindra.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Provider of data analytics, cloud management, and business process outsourcing services
1986techmahindra.comPune, India
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Investor details for vCustomer

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  • Round participation
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People of vCustomer

11 people are tracked at vCustomer (2 in leadership, 9 in team).

NameRoleGroup
Sanjay Kumar
Founder and CEOLeadership
Abhimanyu Sethi
Associate Director TechnologyLeadership
Haresh Khatri
Sr. Technical Support EngineerTeam
Komal Srivastava
Senior Technical Support Engineer For NetgearTeam
Afroz Ahmad
Manager - TechnologyTeam
Felix Manuel
Sr. Technical Support EngineerTeam
Navin Parwani
Sr Support EngineerTeam
Niraj Jahagirdar
Sr Technical Support EngineerTeam
Amit Mali
System AnalystTeam
Rajnish Sharma
Technology ManagerTeam
Abhishek Arora
Technical Support EngineerTeam
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Complete people profiles for vCustomer

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

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Timeline of vCustomer

2 dated milestones of vCustomer across 13 years, from founding to its latest funding, stage changes and deals.

  1. Founded vCustomer is founded.
  2. Exit Acquired by Tech Mahindra.

Competitors of vCustomer

vCustomer has 3 listed competitors in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
genpact.com1997New York, United States129,140
Provider of end-to-end business process outsourcing services
sutherlandglobal.com1986Pittsford, United States$60M3,444
Business process and technology management services are provided globally.
taskus.com2008San Antonio, United States$15M
Provider of customer care and back office support services for multiple sectors
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Detailed competitors of vCustomer

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of vCustomer

Websites that share an audience with vCustomer (vcustomer.com).

Similar websites

Websites whose visitors overlap most with vCustomer. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
convergys.com
100%
6.5K#3,115,699View details
teletech.com
92%
#10,940,632View details

Top companies in Business Process Outsourcing (BPO)

3 companies that operate in the same segment as vCustomer (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Provider of customer care and back office support services for multiple sectors
2008San Antonio, Texas, United StatesUSD 15 MUSD 1.18 B59,000
Provider of end-to-end business process outsourcing services
1997New York, New York, United StatesUSD 5.08 B140,000
Business process and technology management services are provided globally.
1986Pittsford, New York, United StatesUSD 60 M
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Related news about Vcustomer

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Complete news archive for vCustomer

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about vCustomer

vCustomer was founded in 1999.

vCustomer is headquartered in Kirkland, United States. It is registered at Kirkland, Washington, United States.

vCustomer was founded in 1999 and is headquartered in Kirkland, United States. Operations focus on the business process outsourcing sector, where customer support, back-office, and technical services are delivered to clients across various industries. The company maintains a domain at vcustomer.com and supports global business needs through scalable outsourcing solutions. Emphasis is placed on efficiency and reliability in service delivery.

vCustomer's top competitors include TaskUs, Genpact and Sutherland.

vCustomer has 1 investor. Key investors include Tech Mahindra.

Yes. vCustomer was acquired by Tech Mahindra in March 2012.

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