About vCustomer
vCustomer is a Business Services company based in Kirkland (United States) founded in 1999, and was acquired by Tech Mahindra in March 2012. Business process outsourcing services are provided by vCustomer. Its focus areas include BPO Services and Horizontal. Its competitors include Genpact, Sutherland and TaskUs; 2 of its 3 listed competitors have raised funding.
Company details
vCustomer was founded in 1999 and is headquartered in Kirkland, United States. Operations focus on the business process outsourcing sector, where customer support, back-office, and technical services are delivered to clients across various industries. The company maintains a domain at vcustomer.com and supports global business needs through scalable outsourcing solutions. Emphasis is placed on efficiency and reliability in service delivery.
- Headquarters Kirkland, United States
- Stage Acquired
- SectorsBusiness Services
- Emailβ’β’β’β’β’β’β’β’
- Website vcustomer.com
- Social LinkedIn X Facebook
- Acquired by Tech Mahindra (Mar 2012)
- Investors
- Acquired byTech Mahindra
(Mar 2012)
Investors in vCustomer
vCustomer has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Tech Mahindra.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of data analytics, cloud management, and business process outsourcing services | 1986 | techmahindra.com | Pune, India |
Investor details for vCustomer
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- Complete investor list
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People of vCustomer
11 people are tracked at vCustomer (2 in leadership, 9 in team).
| Name | Role | Group |
|---|---|---|
Sanjay Kumar | Founder and CEO | Leadership |
Abhimanyu Sethi | Associate Director Technology | Leadership |
Haresh Khatri | Sr. Technical Support Engineer | Team |
Komal Srivastava | Senior Technical Support Engineer For Netgear | Team |
Afroz Ahmad | Manager - Technology | Team |
Felix Manuel | Sr. Technical Support Engineer | Team |
Navin Parwani | Sr Support Engineer | Team |
Niraj Jahagirdar | Sr Technical Support Engineer | Team |
Amit Mali | System Analyst | Team |
Rajnish Sharma | Technology Manager | Team |
Abhishek Arora | Technical Support Engineer | Team |
Complete people profiles for vCustomer
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of vCustomer
2 dated milestones of vCustomer across 13 years, from founding to its latest funding, stage changes and deals.
- Founded vCustomer is founded.
- Exit Acquired by Tech Mahindra.
Competitors of vCustomer
vCustomer has 3 listed competitors in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| sutherlandglobal.com | 1986 | Pittsford, United States | $60M | 3,444 | Business process and technology management services are provided globally. | |
| taskus.com | 2008 | San Antonio, United States | $15M | Provider of customer care and back office support services for multiple sectors |
Detailed competitors of vCustomer
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Web traffic of vCustomer
Websites that share an audience with vCustomer (vcustomer.com).
Websites whose visitors overlap most with vCustomer. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| convergys.com | 100% | 6.5K | #3,115,699 | View details | |
| teletech.com | 92% | #10,940,632 | View details |
Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as vCustomer (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | USD 5.08 B | 140,000 | ||
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M |
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Related news about Vcustomer
Complete news archive for vCustomer
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- Full article archive
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- Older coverage
- Brand-specific news history
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Frequently Asked Questions about vCustomer
vCustomer was founded in 1999.
vCustomer is headquartered in Kirkland, United States. It is registered at Kirkland, Washington, United States.
vCustomer was founded in 1999 and is headquartered in Kirkland, United States. Operations focus on the business process outsourcing sector, where customer support, back-office, and technical services are delivered to clients across various industries. The company maintains a domain at vcustomer.com and supports global business needs through scalable outsourcing solutions. Emphasis is placed on efficiency and reliability in service delivery.
vCustomer's top competitors include TaskUs, Genpact and Sutherland.
vCustomer has 1 investor. Key investors include Tech Mahindra.
Yes. vCustomer was acquired by Tech Mahindra in March 2012.

