About TTEC
TTEC is a Technology company founded in 1982. Customer experience solutions are provided by TTEC globally. It operates on a Managed Services and AI-as-a-Service model in Technology and Business Services sectors. TTEC has completed 10 acquisitions, including Atelka, Connextions and GuidonPS. TTEC offers products and services including CX Management Services, CX Consulting & Technology, and AI-powered Contact Center. Its focus areas include Customer Experience, CX Solutions, Services and Consulting. Its legal entity is TTEC Holdings, Inc.
Company details
Customer experience management and consulting services are delivered by TTEC across various industries including automotive, healthcare, and retail. Technology-driven solutions such as AI-powered contact centers and data analytics are integrated to enhance customer journeys. Operations span multiple continents, supporting over 50 languages. Focus is placed on combining human-centric approaches with advanced technology to drive loyalty and efficiency. Services are tailored to transform and scale CX ecosystems for global brands.
- SectorsTechnologyBusiness Services
- Website teletech.com
- Social LinkedIn Facebook Instagram YouTube
- Legal Name Ttec Holdings, Inc.
- Investments & AcquisitionsAtelka
& 9 more
Products & Services of TTEC
TTEC offers a comprehensive portfolio of products and services, including CX Management Services, CX Consulting & Technology, and AI-powered Contact Center.
Services for managing customer interactions are provided comprehensively.
Consulting and tech solutions for CX are strategically offered.
AI solutions for contact centers are efficiently implemented.
Apps and channels of TTEC
its YouTube channel ttec has 5000 subscribers and 30 videos.
Videos from TTEC
The most watched videos on TTEC's YouTube channel, ttec (5000 subscribers). Click a video to play it here.
More on ttec.
People of TTEC
295 people are tracked at TTEC (112 in leadership, 6 in board & advisors, 177 in team).
| Name | Role | Group |
|---|---|---|
Laura Butler | Chief People Officer | Leadership |
Arun Kamat | Director -solutions Engineering | Leadership |
Kenneth R. Wagers III | CFO | Leadership |
Jasmine Walia | Senior Vice President And Portfolio Leader Of Technology, Communications And Media | Leadership |
Holden Olsen | Vp, Global Sales Delivery And Client Success Partner | Leadership |
Sanjay Sahni | Executive Director, People & Culture | Leadership |
Cameron Farrar | Director Of Process Improvement | Leadership |
Mason Jones | Vice President Of Business Development | Leadership |
Jimetha Shoemo | Director Talent Acquisition | Leadership |
Tamsyn Romina Endres | Director Of Learning And Development | Leadership |
Judi Hand | Chief Revenue Officer | Leadership |
Marcos D Rios | Global Director, Sales & Service Enablement | Leadership |
John Everson | Chief Security Officer | Leadership |
Ishila Bhattacharya | Chief Counsel- EMEA & India | Leadership |
Jael Lena | GTM Executive Director | Leadership |
Jay Parikh | Senior Vice President Workforce & Quality | Leadership |
Traci Vosburg-Zarazua | Executive Director IT Technology Strategy Agent Solutions | Leadership |
Matus Valo | Vice President, Travel & Hospitality Vertical | Leadership |
Elizabeth Tropea | Vice President Operations | Leadership |
Dharmendra Kumar | Executive Director Finance | Leadership |
275 more people are available in the full profile.
Complete people profiles for TTEC
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Investments & Acquisitions by TTEC
TTEC has strategically engaged in corporate development activities, having acquired 10 companies. Notable acquisitions include Atelka, Connextions and GuidonPS.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
CX strategy, technology, and outsourcing services are provided by Motif. | motifinc.com | Ahmedabad, India | 2000 | Nov 2017 | •••• | |
Provider of consulting services for healthcare sector | connextions.com | Orlando, United States | 1992 | Apr 2017 | $80M | |
Customer experience services are provided by Atelka from Montreal. | atelka.com | Montreal, Canada | 2003 | Nov 2016 | •••• | |
Leadership and change management consulting services are provided. | rogensi.com | New York, United States | 1968 | Aug 2014 | •••• | |
Technology-based outsourcing services for customer engagement are provided. | sofica-group.com | Sofia, Bulgaria | 2004 | Feb 2014 | •••• | |
Christian faith-based media and educational resources are provided. | webmetro.com | San Dimas, United States | 1995 | Jul 2013 | •••• | |
Online casino games and slot machine platforms are provided. | guidonps.com | Mesa, United States | 2005 | Oct 2012 | •••• | |
Provider of call centre, quality assurance, outbound calling and online business services | onstate.com | Boston, United States | 2004 | Jan 2012 | $3.3M | |
Integrated contact management solutions are designed and implemented by eLoyalty. | eloyalty.com | Austin, United States | 1990 | May 2011 | $35.6M | |
Customer Acquisition and Retention platform for integrated sales and marketing | revana.com | Phoenix, United States | 1993 | Sep 2006 | •••• |
Complete acquisition details for TTEC
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of TTEC
11 dated milestones of TTEC across 35 years, from founding to its latest funding, stage changes and deals.
- Founded TTEC is founded.
- Acquisition Acquires Revana.
- Acquisition Acquires eLoyalty.
- Acquisition Acquires OnState.
- Acquisition Acquires GuidonPS.
- Acquisition Acquires WebMetro.
- Acquisition Acquires Sofica Group.
- Acquisition Acquires rogenSi.
- Acquisition Acquires Atelka.
- Acquisition Acquires Connextions.
- Acquisition Acquires Motif.
Web traffic of TTEC
Websites that share an audience with TTEC (teletech.com).
Websites whose visitors overlap most with TTEC. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| peoplesupport.com | 100% | View details | |||
| eventusg.com | 100% | View details | |||
| eloyalty.com | 100% | View details | |||
| prcnet.com | 100% | View details | |||
| vcustomer.com | 92% | View details | |||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 11 similar websites and full traffic analytics for TTEC
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 11 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
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Frequently Asked Questions about TTEC
TTEC was founded in 1982.
Customer experience management and consulting services are delivered by TTEC across various industries including automotive, healthcare, and retail. Technology-driven solutions such as AI-powered contact centers and data analytics are integrated to enhance customer journeys. Operations span multiple continents, supporting over 50 languages. Focus is placed on combining human-centric approaches with advanced technology to drive loyalty and efficiency. Services are tailored to transform and scale CX ecosystems for global brands.
TTEC offers CX Management Services, CX Consulting & Technology, and AI-powered Contact Center.
TTEC has made 10 acquisitions, including Atelka, Connextions, and GuidonPS.
TTEC operates through Ttec Holdings, Inc..