About TTEC
TTEC is a company founded in 1982. It operates as a Managed Services, and AI-as-a-Service. TTEC has completed 10 acquisitions, including Atelka, Connextions and GuidonPS. TTEC offers products and services including CX Management Services, CX Consulting & Technology, and AI-powered Contact Center.
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Sectors
TechnologyBusiness Services
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Phone
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Website
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Social
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- Legal Name Ttec Holdings, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
Employee Count
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Investments & Acquisitions
Atelka
& 9 more
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Products & Services of TTEC
TTEC offers a comprehensive portfolio of products and services, including CX Management Services, CX Consulting & Technology, and AI-powered Contact Center. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Services for managing customer interactions are provided comprehensively.
Consulting and tech solutions for CX are strategically offered.
AI solutions for contact centers are efficiently implemented.
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Software Development Team
101 people
Leadership Team
40 people
Sales and Marketing
23 people
Product Management Team
17 people
Finance and Accounting
12 people
Human Resources and Administration
11 people
Senior Team
11 people
Legal and Compliance
11 people
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Funding Insights of TTEC
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by TTEC
TTEC has strategically engaged in corporate development activities, having acquired 10 companies. Notable acquisitions include Atelka, Connextions and GuidonPS. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Online casino games and slot machine platforms are provided.
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2005 | ||||
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Provider of call centre, quality assurance, outbound calling and online business services
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2004 | ||||
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Technology-based outsourcing services for customer engagement are provided.
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2004 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - TTEC
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Ttec Comparisons
Competitors of TTEC
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about TTEC
When was TTEC founded?
TTEC was founded in 1982.
What does TTEC do?
Customer experience management and consulting services are delivered by TTEC across various industries including automotive, healthcare, and retail. Technology-driven solutions such as AI-powered contact centers and data analytics are integrated to enhance customer journeys. Operations span multiple continents, supporting over 50 languages. Focus is placed on combining human-centric approaches with advanced technology to drive loyalty and efficiency. Services are tailored to transform and scale CX ecosystems for global brands.
What products or services does TTEC offer?
TTEC offers CX Management Services, CX Consulting & Technology, and AI-powered Contact Center.
How many acquisitions has TTEC made?
TTEC has made 10 acquisitions, including Atelka, Connextions, and GuidonPS.