About Motif
Motif is a Business Services company based in Ahmedabad (India) founded in 2000, and was acquired by TeleTech in November 2017. CX strategy, technology, and outsourcing services are provided by Motif. It operates on a Managed Services and AI-as-a-Service model. The company has 3,041 employees. Its chief executive, as recorded, is Kenneth Tuchman. Its Indian entity Ttec India Customer Solutions Private Limited reported revenue of ₹505 Cr. Motif offers products and services including Fraud Prevention and Detection, Back Office Support, and Community Moderation. Its focus areas include Technology, Customer Experience, Digital Trust and Safety and Contact Center Solutions. Its competitors include Tech Mahindra, HCL Technologies and ASM Technologies.
Company details
Motif, integrated into TTEC since 2017, is engaged in providing digital trust and safety solutions. Services are offered in fraud prevention, community moderation, and back office support. Operations are based in India and the Philippines, serving global brands in travel, retail, and e-commerce. Solutions are designed to enhance customer experience through AI-enhanced technologies and multi-channel support. Sectors such as automotive, healthcare, and financial services are covered by their comprehensive offerings.
- Headquarters Ahmedabad, India
- Employees 3,041
- Stage Acquired
- SectorsBusiness Services
- Email••••••••
- Phone•••• ••••
- Website motifinc.com
- Social LinkedIn X Facebook Instagram YouTube
- Acquired by TeleTech (Nov 2017)
- Legal Name Ttec Holdings, Inc.
- Date of Incorporation 27 Mar, 2000
- Jurisdiction Ahmedabad, Gujarat, India
Associated legal entities of Motif
Motif operates through Ttec India Customer Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Ttec India Customer Solutions Private Limited CIN U72200GJ2000PTC037637 | Active | 27 Mar 2000 | Ahmedabad, Gujarat | ₹505 Cr | 3,041 | 6 | View details |
Products & Services of Motif
Motif offers a comprehensive portfolio of products and services, including Fraud Prevention and Detection, Back Office Support, and Community Moderation.
Services are provided to prevent online fraud effectively.
Support is offered for back office operations efficiently.
Moderation services are delivered for online community safety.
Apps and channels of Motif
its YouTube channel ttec has 5000 subscribers and 30 videos.
Videos from Motif
The most watched videos on Motif's YouTube channel, ttec (5000 subscribers). Click a video to play it here.
More on ttec.
Investors in Motif
Motif has secured backing from 1 investor. Prominent investors backing the company include TTEC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Customer experience solutions are provided by TTEC globally. | 1982 | teletech.com |
Investor details for Motif
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Board of directors of Ttec India Customer Solutions Private Limited (Motif)
Ttec India Customer Solutions Private Limited is the primary company behind Motif. The board of Ttec India Customer Solutions Private Limited currently have 6 directors; the longest-serving is Biju Narayan Pillai, appointed in 2022. 11 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Biju Narayan Pillai DIN 09840950 | Managing Director | 29 Dec 2022 | 3 yrs 9 mo | Ttec India Customer Solutions Private Limited |
| Charles Alan Koskovich DIN 09840645 | Director | 29 Dec 2022 | 3 yrs 9 mo | Ttec India Customer Solutions Private Limited |
| Arnab Kumar Ray DIN 09854977 | Director | 30 Jan 2023 | 3 yrs 8 mo | Ttec India Customer Solutions Private Limited |
| Dharmendra Kumar DIN 10570717 | Director | 31 Mar 2024 | 2 yrs 6 mo | Ttec India Customer Solutions Private Limited |
| John Pierre Abou DIN 11049840 | Director | 10 Apr 2025 | 1 yr 6 mo | Ttec India Customer Solutions Private Limited |
| Navneet Singh Pushkar Suryavanshi DIN 11344881 | Additional Director | 22 Oct 2025 | 1 yr | Ttec India Customer Solutions Private Limited |
People of Motif
1 people are tracked at Motif (1 in leadership); the tracked headcount is 3,041.
| Name | Role | Group |
|---|---|---|
Kenneth Tuchman | Chairman and CEO | Leadership |
Complete people profiles for Motif
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Financials of Motif
Figures of Ttec India Customer Solutions Private Limited, the primary company behind Motif, for FY 2025. Revenue was ₹505 Cr (-3% year on year). Net profit was ₹164 Cr (32% margin). EBITDA was ₹235 Cr (46% margin). Revenue has grown at a compounded annual rate of +10% over five years.
- ₹505 CrRevenue · FY 2025 · -3% YoY
- ₹164 CrNet profit · 32% margin
- ₹235 CrEBITDA · 46% margin
- ₹6.63 CrPaid-up capital
- 3,041Employees (provident fund records)
- +10%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Ttec India Customer Solutions Private Limited are on its company page.
Detailed financial statements for Motif
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Timeline of Motif
2 dated milestones of Motif across 17 years, from founding to its latest funding, stage changes and deals.
- Founded Motif is founded.
- Exit Acquired by TeleTech.
Competitors of Motif
Motif has 3 listed competitors in our database. They include Tech Mahindra, HCL Technologies and ASM Technologies.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| techmahindra.com | 1986 | Pune, India | 110,240 | Provider of data analytics, cloud management, and business process outsourcing services | ||
| hcltech.com | 1976 | Noida, India | 118,815 | Provider of data analytics, cloud, networking, cyber security, support, and other outsourcing services | ||
| asmltd.com | 1992 | Bengaluru, India | 1,203 | Outsourced IT infrastructure services are provided by ASM Technologies. |
Detailed competitors of Motif
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Verified entity values are shown only after access is granted.
Web traffic of Motif
Websites that share an audience with Motif (motifinc.com).
Websites whose visitors overlap most with Motif. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
itsmyascent.com | itsmyascent.com | 100% | – | ||
| careesma.in | 91% | View details | |||
| glassdoor.com | 85% | 30.5M | #1,976 | View details |
Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Motif (Business Process Outsourcing (BPO)) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | USD 1.63 B | 441,150 | ||
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 211.78 M | 4,960 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | USD 1.98 B | 5,690 |
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Related news about Motif
Complete news archive for Motif
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Frequently Asked Questions about Motif
Motif was founded in 2000.
Motif is headquartered in Ahmedabad, India. It is registered at Ahmedabad, Gujarat, India.
Kenneth Tuchman is the CEO of Motif, as recorded in our data.
Motif has 3,041 employees.
The primary company behind Motif, Ttec India Customer Solutions Private Limited, reported revenue of ₹505 Cr for FY 2025, down 3% year on year.
Motif, integrated into TTEC since 2017, is engaged in providing digital trust and safety solutions. Services are offered in fraud prevention, community moderation, and back office support. Operations are based in India and the Philippines, serving global brands in travel, retail, and e-commerce. Solutions are designed to enhance customer experience through AI-enhanced technologies and multi-channel support. Sectors such as automotive, healthcare, and financial services are covered by their comprehensive offerings.
Motif's top competitors include Tech Mahindra, HCL Technologies and ASM Technologies.
Motif offers Fraud Prevention and Detection, Back Office Support, and Community Moderation.
Motif has 1 investor. Key investors include TTEC.
Motif operates through Ttec India Customer Solutions Private Limited.
Yes. Motif was acquired by TeleTech in November 2017.
The legal entities of Motif currently have 6 directors, including Dharmendra Kumar, Biju Narayan Pillai, Charles Alan Koskovich and others.