About Vivantio
Vivantio is a company founded in 2003 by Greg Rich. It operates as a B2B and SaaS. Vivantio offers products and services including Service Management Platform, ITSM Platform, and Customer Service Software. Vivantio operates in a competitive market with competitors including Help Scout, TextExpander, SupportBee, Influx and Drag, among others.
- Founders Greg Rich
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Sectors
Technology
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
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Acquired by
(Apr 06, 2026)
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Products & Services of Vivantio
Vivantio offers a comprehensive portfolio of products and services, including Service Management Platform, ITSM Platform, and Customer Service Software.
Software for handling tickets, automation, and AI in support operations.
Tool for ITIL-aligned asset management and business intelligence features.
Platform enabling workflows and knowledge management for customer interactions.
People of Vivantio
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Funding Insights of Vivantio
Detailed funding history for Vivantio
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Investments & Acquisitions by Vivantio
Investment portfolio details for Vivantio
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Financial Statements - Vivantio
Detailed financials for Vivantio
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Vivantio Comparisons
Peer comparison for Vivantio
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Competitors of Vivantio
Vivantio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, SupportBee, Influx and Drag, among others.
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Customer interaction solution using email and live chat solutions
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Text snippets are expanded for customer service productivity.
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Online customer support and interaction tool
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Email-based customer support is offered to small and medium businesses.
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Email communications are automated and inboxes organized via helpdesk platform.
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Intelligent business email solutions are provided for workflow automation.
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Detailed competitors of Vivantio
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Latest news on Vivantio
Complete news archive for Vivantio
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Frequently Asked Questions about Vivantio
Vivantio was founded in 2003.
Vivantio provides a configurable software platform that centralizes service operations for teams in customer service, IT, HR, and facilities. It enables efficient ticket management, automation, and AI-driven support to optimize workflows and improve satisfaction. Based in the US and UK, it serves businesses like Marks and Spencer by streamlining processes and enhancing cross-functional collaboration.
Vivantio's top competitors include Help Scout, Drag and TextExpander.
Vivantio offers Service Management Platform, ITSM Platform, and Customer Service Software.