Alchemer

Louisville, United States Founded: 2006 • Age: 20 yrs
Provider of customer feedback solution

About Alchemer

Alchemer is a Technology company based in Louisville (United States) founded in 2006. Provider of customer feedback solution. Alchemer has completed 2 acquisitions, including Apptentive and Chatmeter. Its chief executive, as recorded, is David T Roberts. Its website alchemer.com draws about 9.5 million monthly visits. Alchemer offers products and services including Survey, Digital, Pulse, and Integrations & Automations. Its focus areas include Enterprise Applications, Customer Success Management and Feedback Platforms. Its legal entity is Alchemer LLC. Its competitors include SurveyMonkey, Yogi and Polly; 3 of its 3 listed competitors have raised funding.

Company details

Alchemer was established in 2006 in Louisville, United States, as a provider in the software sector focused on customer experience tools. An integrated feedback management platform is offered to businesses of various sizes, allowing feedback to be gathered from multiple sources and analyzed for actionable insights. Operations emphasize enabling companies to enhance customer retention through data-driven decisions, with services covering survey creation, response tracking, and reporting functionalities.

  • Headquarters Louisville, United States
  • Sectors
    Technology
  • Website category Business and Consumer Services · Marketing and Advertising
  • Email
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  • Phone
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  • Website alchemer.com
  • Social LinkedIn X Facebook YouTube
  • Legal Name Alchemer Llc
Key Metrics

Products & Services of Alchemer

Alchemer offers a comprehensive portfolio of products and services, including Survey, Digital, Pulse, and Integrations & Automations.

Survey
Survey Software

Tool for creating and managing customer surveys.

Digital
Feedback Collection

Platform for real-time feedback on websites and apps.

Pulse
Text Analysis

Software to convert text feedback into actionable insights.

Integrations & Automations
Data Connection

Tools for linking feedback with business systems.

Apps and channels of Alchemer

its YouTube channel Alchemer has 245 subscribers and 30 videos.

Alchemer
YouTube 245 subscribers 30 videos Science & Technology
Open channel

Videos from Alchemer

The most watched videos on Alchemer's YouTube channel, Alchemer (245 subscribers). Click a video to play it here.

How Alkami Increases ROI, Improves Mobile Customer Retention for Clients like Advantis Credit Union
160.6K views
Why Zillow Mobile Apps Principal Chose Alchemer Mobile
39.1K views
Welcome to Alchemer Dashboard
470 views
How Alchemer Workflow Helps Close the Customer Feedback Loop
309 views

More on Alchemer.

Funding Insights of Alchemer

  • Total Rounds 1
  • Investors Count 1

All 1 funding rounds of Alchemer with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2022Seed–KKR
–
Valuation history

1 investors in total: 1 institutional.

Investors in Alchemer

Alchemer has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include KKR.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Multiple sectors are invested in by this private equity firm.
1976kkr.comNew York, United States
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Investor details for Alchemer

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  • Round participation
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People of Alchemer

390 people are tracked at Alchemer (191 in leadership, 10 in board & advisors, 189 in team).

NameRoleGroup
David T Roberts
CEOLeadership
Sugandha Agarwal
Head Of Talent Acquisition- IndiaLeadership
Grace Koo
Managing Director - Global Head Of Talent AcquisitionLeadership
Susan Hutchison
Global Head Of Human Capital - Asset Management & InsuranceLeadership
Robert Lewin
Chief Financial OfficerLeadership
Amina Lamloum
DirectorLeadership
Anne Arlinghaus
PartnerLeadership
Chris Piazza
Managing Director, Operations SystemsLeadership
Johannes Huth
Senior Advisory PartnerLeadership
Victor Kihlgren
DirectorLeadership
Simon Bouchard
Head Of EMEA Business & Consumer ServicesLeadership
Brad Tukel
DirectorLeadership
Matthew Vargo
DirectorLeadership
Ashka Patel
Vice PresidentLeadership
Alice Y Tran
Vice PresidentLeadership
Richard M. Avolanti
Vice PresidentLeadership
Sean Fang
Vice PresidentLeadership
Jenna Badulato
Vice PresidentLeadership
Neal Bonnet
Vice PresidentLeadership
Lei Cao
Vice PresidentLeadership

370 more people are available in the full profile.

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Complete people profiles for Alchemer

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Alchemer

Alchemer has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Apptentive and Chatmeter.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Brand management platform used by businesses for online oversight.
chatmeter.comSan Diego, United States2009Sep 2025β€’β€’β€’β€’
In-app feedback tools are offered to app developers.
apptentive.comSeattle, United States2011Jan 2023β€’β€’β€’β€’
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Complete acquisition details for Alchemer

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
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  • Exports

Verified entity values are shown only after access is granted.

Timeline of Alchemer

4 dated milestones of Alchemer across 19 years, from founding to its latest funding, stage changes and deals.

  1. Founded Alchemer is founded.
  2. Funding First funding round.
  3. Acquisition Acquires Apptentive.
  4. Acquisition Acquires Chatmeter.

Competitors of Alchemer

Alchemer has 3 listed competitors in our database, 3 of them funded. They include SurveyMonkey, Yogi and Polly.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
surveymonkey.com1999Palo Alto, United States$694M1,886
A cloud-based platform is utilized for creating customizable surveys.
meetyogi.com2018New York, United States$12.4M
AI based customer feedback analytics platform in the cloud
polly.ai2015San Francisco, United States$8.2M
Polly is recognized for providing employee engagement tools for hybrid teams.
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Detailed competitors of Alchemer

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

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Web traffic of Alchemer

The website of Alchemer (alchemer.com) receives about 9.5M visits a month and ranks #4,847 among all websites worldwide, #120 in Marketing and Advertising.

  • Monthly visits
    9.5M

    ▼ 7.4% vs previous month

  • Unique visitors
    4.6M

    per month

  • Global rank
    #4,847

    among all websites

  • Category rank
    #120

    Business and Consumer Services · Marketing and Advertising

Similar websites

Websites whose visitors overlap most with Alchemer. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
samplicio.us
samplicio.us
100%
#3,693–
surveys.com
84%
#27,460View details
conjointly.online
conjointly.online
82%
#136,731–
ipsosisay.com
ipsosisay.com
81%
#10,481–
tellwut.com
80%
#56,909View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 40 similar websites and full traffic analytics for Alchemer

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 40 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Collaboration & Community Tools

3 companies that operate in the same segment as Alchemer (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United StatesUSD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
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Related news about Alchemer

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Complete news archive for Alchemer

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Frequently Asked Questions about Alchemer

Alchemer was founded in 2006 and raised its 1st funding round 16 years after it was founded.

Alchemer is headquartered in Louisville, United States. It is registered at Louisville, Kentucky, United States.

David T Roberts is the CEO of Alchemer, as recorded in our data.

Alchemer was established in 2006 in Louisville, United States, as a provider in the software sector focused on customer experience tools. An integrated feedback management platform is offered to businesses of various sizes, allowing feedback to be gathered from multiple sources and analyzed for actionable insights. Operations emphasize enabling companies to enhance customer retention through data-driven decisions, with services covering survey creation, response tracking, and reporting functionalities.

Alchemer's top competitors include SurveyMonkey, Yogi and Polly.

Alchemer offers Survey, Digital, Pulse, and Integrations & Automations.

Alchemer has made 2 acquisitions, including Apptentive, and Chatmeter.

Alchemer has 1 investor. Key investors include KKR.

Alchemer operates through Alchemer Llc.

The website of Alchemer receives about 9.5 million visits a month and ranks #4,847 among all websites worldwide.

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