About Chatmeter
Chatmeter is a company based in San Diego (United States) founded in 2009 was acquired by Alchemer in September 2025.. Chatmeter has raised $2.15 million across 2 funding rounds from investors including Alchemer and Providence Equity. The company has 123 employees as of December 31, 2023. Chatmeter offers products and services including Pulse AI, Risk Monitoring, Review Generation, Social Media Management, and Listings Optimization. Chatmeter operates in a competitive market with competitors including Reputation, BirdEye, Launchmetrics, PowerReviews and TrustYou, among others.
- Headquarter San Diego, United States
- Employees 123 as on 31 Dec, 2023
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Sectors
Technology
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Phone
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Website
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Social
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Products & Services of Chatmeter
Chatmeter offers a comprehensive portfolio of products and services, including Pulse AI, Risk Monitoring, Review Generation, Social Media Management, and Listings Optimization. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI tool for analyzing customer journeys and providing insights.
System to detect and address potential PR risks from feedback.
Platform for creating and responding to customer reviews efficiently.
Tools for monitoring and engaging on social platforms at scale.
Features to update and optimize business listings online.
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Funding Insights of Chatmeter
Chatmeter has successfully raised a total of $2.15M across 2 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Last Round
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First Round
First Round
(22 Jun 2016)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2019 | Amount | Series A - Chatmeter | Valuation | Providence Equity Partners |
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| Jun, 2016 | Amount | Series A - Chatmeter | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Chatmeter
Chatmeter has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Alchemer and Providence Equity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Private equity investments in media, communications, education, and technology sectors.
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Founded Year | Domain | Location | |
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Provider of customer feedback solution
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Chatmeter
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Chatmeter
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Chatmeter Comparisons
Competitors of Chatmeter
Chatmeter operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Reputation, BirdEye, Launchmetrics, PowerReviews and TrustYou, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based reputation management is offered for businesses via online channels.
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| domain | founded_year | HQ Location |
Cloud based platform offering software for reputation management and customer experience solutions
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| domain | founded_year | HQ Location |
Provider of Brand Performance Solutions
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| domain | founded_year | HQ Location |
Insights from customer reviews are generated via cloud-based platform.
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| domain | founded_year | HQ Location |
Cloud-based reputation management solutions are offered for hospitality industries.
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| domain | founded_year | HQ Location |
Customer reviews are monitored, analyzed, and managed across review sites.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Chatmeter
Frequently Asked Questions about Chatmeter
When was Chatmeter founded?
Chatmeter was founded in 2009 and raised its 1st funding round 7 years after it was founded.
Where is Chatmeter located?
Chatmeter is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
Is Chatmeter a funded company?
Chatmeter is a funded company, having raised a total of $2.15M across 2 funding rounds to date. The company's 1st funding round was a Series A of $2.15M, raised on Jun 22, 2016.
How many employees does Chatmeter have?
As of Dec 31, 2023, the latest employee count at Chatmeter is 123.
What does Chatmeter do?
Founded in 2009 and based in San Diego, United States, Chatmeter operates as a brand management platform in the digital marketing sector. Tools are provided for review management, social media analytics, local SEO rank tracking, and competitor monitoring. Listings are managed across multiple locations, with capabilities for responding to customer reviews. Online presence is analyzed through customer interactions, reviews, and social media sentiments to support multi-location brands.
Who are the top competitors of Chatmeter?
Chatmeter's top competitors include Reputation, BirdEye and PowerReviews.
What products or services does Chatmeter offer?
Chatmeter offers Pulse AI, Risk Monitoring, Review Generation, Social Media Management, and Listings Optimization.
Who are Chatmeter's investors?
Chatmeter has 2 investors. Key investors include Alchemer, and Providence Equity.
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