About Alterian
Alterian is a company based in Denver (United States) founded in 1997 by Tim McCarthy was acquired by SDL in December 2011.. Alterian has completed 4 acquisitions, including Dynamics Direct, Intrepid Consultants and NvigORate. Alterian offers products and services including Real-Time CX Platform, Journey Insight, and Journey Orchestration. Alterian operates in a competitive market with competitors including Sprinklr, Zenput, ActiveCampaign, Bluecore and Zendesk, among others.
- Headquarter Denver, United States
- Founders Tim McCarthy
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Sectors
TechnologyRetail
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
- Investors
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Employee Count
Employee Count
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Investments & Acquisitions
Dynamics Direct
& 3 more
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Acquired by
SDL
(Dec 01, 2011)
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Products & Services of Alterian
Alterian offers a comprehensive portfolio of products and services, including Real-Time CX Platform, Journey Insight, and Journey Orchestration. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Software for analyzing and orchestrating customer journeys in real-time.
Tool to provide visibility into customer interactions and industry comparisons.
Platform for delivering individualized customer experiences across channels.
Funding Insights of Alterian
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Alterian
Alterian has secured backing from 1 investor. Prominent investors backing the company include RWS. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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RWS is recognized for providing AI-powered translation and content solutions.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Alterian
Alterian has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Dynamics Direct, Intrepid Consultants and NvigORate. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Multiple topics are covered through published blogs.
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2006 | ||||
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Limited information available
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2000 | ||||
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Marketing resource management solutions are delivered via a specialized platform.
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2000 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Alterian
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Alterian Comparisons
Competitors of Alterian
Alterian operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sprinklr, Zenput, ActiveCampaign, Bluecore and Zendesk, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Zenput is utilized as an operations execution platform for multi-unit operators.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
Automated personalized trigger-based emails are delivered for e-commerce behavior.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
AI-based customer experience solutions for service agents are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Alterian
Frequently Asked Questions about Alterian
When was Alterian founded?
Alterian was founded in 1997.
Where is Alterian located?
Alterian is headquartered in Denver, United States. It is registered at Denver, Colorado, United States.
What does Alterian do?
Founded in 1997 and based in Denver, United States, Alterian operates in the customer experience management sector for retailers. Real-time interactions are tracked, customer journeys are influenced, and actionable insights are delivered through its platform, campaign manager, and journey solutions. Brands and customer experiences are monitored to support improved engagement. Clients such as The Royal Mint and ScottishPower are served.
Who are the top competitors of Alterian?
Alterian's top competitors include Zendesk, ActiveCampaign and Bluecore.
What products or services does Alterian offer?
Alterian offers Real-Time CX Platform, Journey Insight, and Journey Orchestration.
How many acquisitions has Alterian made?
Alterian has made 4 acquisitions, including Dynamics Direct, Intrepid Consultants, and NvigORate.
Who are Alterian's investors?
Alterian has 1 investor. Key investors include RWS.