About Alterian
Alterian is a company based in Denver (United States) founded in 1997 by Tim McCarthy was acquired by SDL in December 2011. Alterian has completed 4 acquisitions, including Dynamics Direct, Intrepid Consultants and NvigORate. Alterian offers products and services including Real-Time CX Platform, Journey Insight, and Journey Orchestration. Alterian operates in a competitive market with competitors including Sprinklr, Zenput, ActiveCampaign, Bluecore and Zendesk, among others.
- Headquarter Denver, United States
- Founders Tim McCarthy
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Sectors
TechnologyRetail
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
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EBITDA
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Latest Funding Round
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- Investors
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Employee Count
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Investments & Acquisitions
Dynamics Direct
& 3 more
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Acquired by
SDL
(Dec 01, 2011)
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Products & Services of Alterian
Alterian offers a comprehensive portfolio of products and services, including Real-Time CX Platform, Journey Insight, and Journey Orchestration.
Software for analyzing and orchestrating customer journeys in real-time.
Tool to provide visibility into customer interactions and industry comparisons.
Platform for delivering individualized customer experiences across channels.
Funding Insights of Alterian
Detailed funding history for Alterian
Round names, dates, amounts, investors, and valuation history require an active premium plan.
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Investors in Alterian
Alterian has secured backing from 1 investor. Prominent investors backing the company include RWS.
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RWS is recognized for providing AI-powered translation and content solutions.
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Investor details for Alterian
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
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Investments & Acquisitions by Alterian
Alterian has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Dynamics Direct, Intrepid Consultants and NvigORate.
Investment portfolio details for Alterian
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
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Marketing resource management solutions are delivered via a specialized platform.
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Complete acquisition details for Alterian
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
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- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Alterian
Detailed financials for Alterian
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
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Verified entity values are shown only after access is granted.
Alterian Comparisons
Peer comparison for Alterian
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
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Competitors of Alterian
Alterian operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sprinklr, Zenput, ActiveCampaign, Bluecore and Zendesk, among others.
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Cloud-based customer experience management software is provided for brands.
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Zenput is utilized as an operations execution platform for multi-unit operators.
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Sales, CRM, and email marketing automation software is provided.
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Automated personalized trigger-based emails are delivered for e-commerce behavior.
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Cloud-based customer service platform is offered for business engagement.
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AI-based customer experience solutions for service agents are provided.
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Detailed competitors of Alterian
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Alterian
Complete news archive for Alterian
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Alterian
Alterian was founded in 1997.
Alterian is headquartered in Denver, United States. It is registered at Denver, Colorado, United States.
Founded in 1997 and based in Denver, United States, Alterian operates in the customer experience management sector for retailers. Real-time interactions are tracked, customer journeys are influenced, and actionable insights are delivered through its platform, campaign manager, and journey solutions. Brands and customer experiences are monitored to support improved engagement. Clients such as The Royal Mint and ScottishPower are served.
Alterian's top competitors include Zendesk, ActiveCampaign and Bluecore.
Alterian offers Real-Time CX Platform, Journey Insight, and Journey Orchestration.
Alterian has made 4 acquisitions, including Dynamics Direct, Intrepid Consultants, and NvigORate.
Alterian has 1 investor. Key investors include RWS.