About Aucera
Aucera is a Technology company based in Mahwah (United States) founded in 1957, and was acquired by ResultsCX in March 2025. AI-based customer experience solutions are provided for e-commerce businesses. It operates in the Technology and Retail sectors. Its chief executive, as recorded, is Christopher W Conway. Aucera offers products and services including Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting. Its focus areas include E-Commerce Enablers, Customer Experience Management, Diversified and Brands Tech. Its competitors include BloomReach, eGain and CloudCherry; 2 of its 3 listed competitors have raised funding.
Company details
Aucera was established in 1957 and is headquartered in Mahwah, United States. Operations focus on the e-commerce sector, where AI-based customer experience management solutions are delivered. Services offered include omnichannel customer interactions, robotic process automation, data analytics, and workforce management. Additional tools support enhanced operational efficiency for businesses in this domain.
- Headquarters Mahwah, United States
- Stage Acquired
- SectorsTechnologyRetail
- Email••••••••
- Phone•••• ••••
- Website aucera.com
- Social LinkedIn X Facebook
- Acquired by ResultsCX (Mar 2025)
Products & Services of Aucera
Aucera offers a comprehensive portfolio of products and services, including Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting.
Manages multi-channel interactions for efficient customer support services.
Automates processes using AI to enhance business efficiency and performance.
Offers analytics to improve decision-making and operational insights.
Investors in Aucera
Aucera has secured backing from 1 investor. Prominent investors backing the company include ResultsCX.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Customer experience management services are provided across multiple industries. | 1990 | resultscx.com | Fort Lauderdale, United States |
Investor details for Aucera
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People of Aucera
17 people are tracked at Aucera (8 in leadership, 9 in team).
| Name | Role | Group |
|---|---|---|
Christopher W Conway | CEO | Leadership |
Dee Booth | Chief Information | Leadership |
Tom Gleason | Vice President, | Leadership |
Dave Aboussleman | VP Telecommunications And Fulfillment | Leadership |
Celia Thomas | Director Of Client Success | Leadership |
Lissa Love | Chief Client Officer | Leadership |
Michael Bardwell | Chief Information Officer | Leadership |
Josh Hendrix | Vice President, Software Development | Leadership |
Brittany Gebhard | Assistant Manager Of Contact Center Operations | Team |
Rich Simms | Development Manager | Team |
Alice Cheryl | Manager Human Resources | Team |
Linsay Rocchio | Sr. Talent Acquisition Manager | Team |
Joshua Graham | Business And Training Team Leader | Team |
Jerry Mast | Manager Of Contact Center Operations | Team |
Jeff McKinstry | Senior Programmer Analyst | Team |
Victoria Bariso | Project Manager | Team |
Robert J. Finn | CSR Depute And Case Management | Team |
Complete people profiles for Aucera
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Timeline of Aucera
2 dated milestones of Aucera across 68 years, from founding to its latest funding, stage changes and deals.
- Founded Aucera is founded.
- Exit Acquired by ResultsCX.
Competitors of Aucera
Aucera has 3 listed competitors in our database, 2 of them funded. They include BloomReach, eGain and CloudCherry.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| bloomreach.com | 2009 | Mountain View, United States | $422M | SaaS-based product discovery and personalization for e-commerce are provided. | ||
| egain.com | 1997 | Sunnyvale, United States | 360 | SaaS-based customer management software solutions are offered for retail businesses. | ||
| cloudcherry.com | 2014 | Salt Lake, United States | $38.65M | Customer experience management software |
Detailed competitors of Aucera
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Web traffic of Aucera
The website of Aucera (aucera.com) receives about 6.1K visits a month.
- Monthly visits6.1K
▼ 32.9% vs previous month
Top companies in Brand & Marketing Technology
3 companies that operate in the same segment as Aucera (Brand & Marketing Technology) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
SaaS email marketing solutions are offered to e-commerce businesses. | 2012 | Boston, Massachusetts, United States | USD 778.5 M | USD 1.23 B | 3,008 | |
Platform acquiring Amazon FBA brands | 2018 | Walpole, Massachusetts, United States | USD 3.4 B | 233 | ||
SaaS-based collaborative commerce solutions are provided for brands and retailers. | 2000 | New York, New York, United States | USD 365 M | USD 240.52 M | 2,144 |
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Related news about Aucera
Complete news archive for Aucera
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Frequently Asked Questions about Aucera
Aucera was founded in 1957.
Aucera is headquartered in Mahwah, United States. It is registered at Mahwah, New Jersey, United States.
Christopher W Conway is the CEO of Aucera, as recorded in our data.
Aucera was established in 1957 and is headquartered in Mahwah, United States. Operations focus on the e-commerce sector, where AI-based customer experience management solutions are delivered. Services offered include omnichannel customer interactions, robotic process automation, data analytics, and workforce management. Additional tools support enhanced operational efficiency for businesses in this domain.
Aucera's top competitors include BloomReach, CloudCherry and eGain.
Aucera offers Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting.
Aucera has 1 investor. Key investors include ResultsCX.
Yes. Aucera was acquired by ResultsCX in March 2025.