About Aucera
Aucera is a company based in Mahwah (United States) founded in 1957 was acquired by ResultsCX in March 2025.. Aucera offers products and services including Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting. Aucera operates in a competitive market with competitors including Medallia, BloomReach, eGain, Paystone and CloudCherry, among others.
- Headquarter Mahwah, United States
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Sectors
TechnologyRetail
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Email
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Phone
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Website
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Products & Services of Aucera
Aucera offers a comprehensive portfolio of products and services, including Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages multi-channel interactions for efficient customer support services.
Automates processes using AI to enhance business efficiency and performance.
Offers analytics to improve decision-making and operational insights.
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Funding Insights of Aucera
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Aucera
Aucera has secured backing from 1 investor. Prominent investors backing the company include ResultsCX. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Customer experience management services are provided across multiple industries.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Aucera
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Aucera
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Aucera Comparisons
Competitors of Aucera
Aucera operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Medallia, BloomReach, eGain, Paystone and CloudCherry, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Medallia is focused on customer and employee experience management.
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| domain | founded_year | HQ Location |
SaaS-based product discovery and personalization for e-commerce are provided.
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| domain | founded_year | HQ Location |
SaaS-based customer management software solutions are offered for retail businesses.
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Customer engagement solutions for businesses are provided by Paystone.
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Customer experience management software
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Crowdsourced customer service platform is provided on-demand for issue resolution.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Aucera
Frequently Asked Questions about Aucera
When was Aucera founded?
Aucera was founded in 1957.
Where is Aucera located?
Aucera is headquartered in Mahwah, United States. It is registered at Mahwah, New Jersey, United States.
Who is the current CEO of Aucera?
Christopher W Conway is the current CEO of Aucera.
What does Aucera do?
Aucera was established in 1957 and is headquartered in Mahwah, United States. Operations focus on the e-commerce sector, where AI-based customer experience management solutions are delivered. Services offered include omnichannel customer interactions, robotic process automation, data analytics, and workforce management. Additional tools support enhanced operational efficiency for businesses in this domain.
Who are the top competitors of Aucera?
Aucera's top competitors include BloomReach, CloudCherry and eGain.
What products or services does Aucera offer?
Aucera offers Omnichannel CX, AI and Robotic Process Automation, and Data Analytics and Consulting.
Who are Aucera's investors?
Aucera has 1 investor. Key investors include ResultsCX.