About eGain
eGain is a company based in Sunnyvale (United States) founded in 1997 by Gunjan Sinha and Ashutosh Roy. The company has 289 employees as of April 07, 2024. eGain has completed 2 acquisitions, including Exony Limited and SiteBridge. eGain offers products and services including AI Agent, AI Knowledge Hub, Conversation Hub, and Analytics Hub. eGain operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Sunnyvale, United States
- Employees 289 as on 07 Apr, 2024
- Founders Gunjan Sinha, Ashutosh Roy
- Stage Public
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Sectors
RetailTechnology
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Email
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Phone
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Website
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Social
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- Legal Name Egain Corporation
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Annual Revenue
$88.43 M (USD)-4.71as on Jun 30, 2025
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Net Profit
$32.25 M (USD)314.58as on Jun 30, 2025
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EBITDA
$7.25 M (USD)-19.02as on Jun 30, 2025
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Latest Funding Round
$2.5 M (USD), Debt – Conventional
Apr 06, 2004
- Investors
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Employee Count
289
as on Apr 07, 2024
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Investments & Acquisitions
Exony Limited
& 1 more
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IPO & Listings of eGain
eGain is a publicly listed company on the NASDAQ with ticker symbol EGAN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of eGain
eGain offers a comprehensive portfolio of products and services, including AI Agent, AI Knowledge Hub, Conversation Hub, and Analytics Hub.
Provides conversational guidance for customers and agents in service interactions.
Eliminates content silos and guides users to trusted answers in enterprises.
Delivers personalized interactions across customer touchpoints and channels.
Measures and optimizes contact center operations for better performance.
People of eGain
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Software Development Team
76 people
Sales and Marketing
25 people
Leadership Team
20 people
Senior Team
20 people
Product Management Team
15 people
Cloud Team
13 people
Operations Team
9 people
Finance and Accounting
6 people
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Funding Insights of eGain
Investors in eGain
eGain has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Oak Hill.
| Investor | Description | Founded Year | Domain | Location |
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Mid market focused private equity firm
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Investor details for eGain
Investor domains, locations, round participation, and complete history require an active premium plan.
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- Investor locations
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by eGain
eGain has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Exony Limited and SiteBridge.
Investment portfolio details for eGain
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- Portfolio identities
- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Customer service applications are developed and provided globally.
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Analytics and management software for contact centers is offered.
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Complete acquisition details for eGain
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- Transaction dates
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- Domains and locations
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Financial Statements - eGain
Detailed financials for eGain
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- Profit trends
- Statement rows
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Egain Comparisons
Peer comparison for eGain
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Competitors of eGain
eGain operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of eGain
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Latest news on Egain
Complete news archive for eGain
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about eGain
eGain was founded in 1997 and raised its 1st funding round 7 years after it was founded.
eGain is headquartered in Sunnyvale, United States. It is registered at Sunnyvale, California, United States.
Ashutosh Roy is the current CEO of eGain. They have also founded this company.
As of Apr 07, 2024, the latest employee count at eGain is 289.
Annual revenue of eGain is $88.43M as on Jun 30, 2025.
eGain was founded in 1997 and is headquartered in Sunnyvale, United States. SaaS-based solutions for customer management in the retail sector are provided, encompassing live chat, webRTC, virtual agents, self-service options, feedback collection, knowledge management, and omnichannel engagement with integrated analytics. Mobile, social, web, desktop, and messaging applications are included to support customer interactions across various platforms.
eGain's top competitors include Twilio, Genesys and Freshworks.
eGain offers AI Agent, AI Knowledge Hub, Conversation Hub, and Analytics Hub.
Yes, eGain is publicly traded on NASDAQ under the ticker symbol EGAN.
eGain has made 2 acquisitions, including Exony Limited, and SiteBridge.
eGain has 1 investor. Key investors include Oak Hill.
The ticker symbol of eGain is EGAN on NASDAQ.