Cohere

New York, United States Founded: 2020 • Age: 6 yrs Acquired By Ramp
Provider of customer support, onboarding, and video based engagement platform
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About Cohere

Cohere is a company based in New York (United States) founded in 2020 by Yunyu Lin was acquired by Ramp in June 2023.. Cohere has raised $3.1 million across 1 funding round from investors including Ramp, Initialized Capital and Y Combinator. Cohere offers products and services including Cohere Assist, SmartRoute, Cobrowse, SmartCompose, and Insights. Cohere operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

  • Headquarter New York, United States
  • Founders Yunyu Lin
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Caldera Labs Inc
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $3.1 M (USD)

    in 1 rounds

  • Latest Funding Round
    $3.1 M (USD), Seed

    Mar 15, 2021

  • Investors
    Ramp

    & 23 more

  • Employee Count
    Employee Count
  • Acquired by
    Ramp

    (Jun 26, 2023)

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Products & Services of Cohere

Cohere offers a comprehensive portfolio of products and services, including Cohere Assist, SmartRoute, Cobrowse, SmartCompose, and Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Chrome extension for automating customer inquiries and resolutions.

AI system for directing and resolving customer support tickets.

Feature for joint browsing during customer interactions.

AI-assisted composition of personalized support replies.

Platform for analyzing customer trends and support gaps.

Funding Insights of Cohere

Cohere has successfully raised a total of $3.1M through 1 strategic funding round. The most recent funding activity was a Seed round of $3.1 million completed in March 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Seed — $3.1M
  • First Round

    (15 Mar 2021)

  • Investors Count 23
Date Amount Transaction Name Valuation Lead Investors Investors
Mar, 2021 Amount Seed - Cohere Valuation Initialized Capital
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Cohere

Cohere has secured backing from 24 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Ramp, Initialized Capital and Y Combinator. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Seed and early-stage technology investments are managed by the firm.
Founded Year Domain Location
Early-stage startups are accelerated via funding and educational programs.
Founded Year Domain Location
Early-stage investments are provided by Soma Capital to startups.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Cohere

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Cohere

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Cohere Comparisons

Employees
+
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Competitors of Cohere

Cohere operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
AI-powered conversation intelligence and automation are provided for contact centers.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Cohere

Frequently Asked Questions about Cohere

When was Cohere founded?

Cohere was founded in 2020 and raised its 1st funding round 1 year after it was founded.

Where is Cohere located?

Cohere is headquartered in New York, United States. It is registered at New York, New York, United States.

Is Cohere a funded company?

Cohere is a funded company, having raised a total of $3.1M across 1 funding round to date. The company's 1st funding round was a Seed of $3.1M, raised on Mar 15, 2021.

What does Cohere do?

Provider of customer support, onboarding, and video based engagement platform. The platform offers tools that help businesses in engaging customers using personalized videos for providing customer onboarding experiences. It lets businesses in engaging customers one on one basis. Also, it collects the product related issues from customers to optimize the product strategies.

Who are the top competitors of Cohere?

Cohere's top competitors include Twilio, Freshworks and Dialpad.

What products or services does Cohere offer?

Cohere offers Cohere Assist, SmartRoute, Cobrowse, SmartCompose, and Insights.

Who are Cohere's investors?

Cohere has 24 investors. Key investors include Ramp, Initialized Capital, Y Combinator, Soma Capital, and BoxGroup.

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