Aspect

Phoenix, United States Founded: 1973 • Age: 53 yrs Acquired By Alvaria
Contact center and unified communications software are provided by Aspect.
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About Aspect

Aspect is a company based in Phoenix (United States) founded in 1973 was acquired by Alvaria in September 2021.. Aspect has raised $50 million across 3 funding rounds from investors including Vector Capital, Alvaria and Vista Equity Partners. Aspect has completed 3 acquisitions, including Quilogy, Sunwin and Voxeo. Aspect operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter Phoenix, United States
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $50 M (USD)

    in 3 rounds

  • Latest Funding Round
    $25 K (USD), Grant

    Jul 08, 2009

  • Investors
  • Employee Count
    Employee Count
  • Investments & Acquisitions
    Quilogy

    & 2 more

  • Acquired by
    Alvaria

    & 3 more

    (Sep 13, 2021)

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People of Aspect
Headcount 1000-5000
Employee Profiles 170
Employee Profiles
People
David Funck
Chief Technology Officer
People
Praveen Kumar
Principal Engineer (advance Support)
People
Soon Seng Poh
Technical Training And Services Manager
People
Lidia Olszewska
Frontend Developer

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Funding Insights of Aspect

Aspect has successfully raised a total of $50M across 3 strategic funding rounds. The most recent funding activity was a Grant round of $25 thousand completed in July 2009. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Grant — $25,000
  • First Round

    (01 Jan 2003)

  • Investors Count 2
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2009 Amount Grant - Aspect Valuation

investors

Sep, 2006 Amount Debt – Conventional - Aspect Valuation

investors

Jan, 2003 Amount Private Equity Round - Aspect Valuation Vista Equity Partners
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Aspect

Aspect has secured backing from 6 investors, including venture fund and institutional investors. Prominent investors backing the company include Vector Capital, Alvaria and Vista Equity Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Investments are directed toward high-growth enterprise software and technology companies.
Founded Year Domain Location
Investments in technology companies are facilitated through private equity.
Founded Year Domain Location
Funding and promotion of arts participation are provided nationwide.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Aspect

Aspect has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Quilogy, Sunwin and Voxeo. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Natural language processing and ITR technologies are supplied to enterprises.
2010
IVR and VoIP platforms for customer service automation are hosted.
1999
IT consulting and staffing services are provided to businesses.
1992
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Aspect

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Aspect Comparisons

Employees
+
Add Comparison
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Competitors of Aspect

Aspect operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based omnichannel customer experience and contact center solutions are delivered.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based unified communication software is delivered for businesses.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Aspect

Frequently Asked Questions about Aspect

When was Aspect founded?

Aspect was founded in 1973 and raised its 1st funding round 30 years after it was founded.

Where is Aspect located?

Aspect is headquartered in Phoenix, United States. It is registered at Phoenix, Arizona, United States.

Who is the current CEO of Aspect?

Chris Koziol is the current CEO of Aspect.

Is Aspect a funded company?

Aspect is a funded company, having raised a total of $50M across 3 funding rounds to date. The company's 1st funding round was a Private Equity Round of $50M, raised on Jan 01, 2003.

What does Aspect do?

Aspect was founded in 1973 and is headquartered in Phoenix, United States. Operations focus on the software sector, delivering customer interaction management, workforce optimization, and back-office solutions. Services encompass inbound call distribution, self-service IVR, multichannel support including email and web chat, unified communications, WebRTC platforms, social care, predictive dialing, quality management, speech and text analytics, and desktop analytics. Deployments are available via cloud, hosted, or hybrid models.

Who are the top competitors of Aspect?

Aspect's top competitors include Twilio, Genesys and Freshworks.

How many acquisitions has Aspect made?

Aspect has made 3 acquisitions, including Quilogy, Sunwin, and Voxeo.

Who are Aspect's investors?

Aspect has 6 investors. Key investors include Vector Capital, Alvaria, Vista Equity Partners, National Endowment for the Arts, and Rehab Group.

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