About Aspect
Aspect is a Technology company based in Phoenix (United States) founded in 1973, and was acquired by Alvaria in September 2021. Contact center and unified communications software are provided by Aspect. Aspect has raised $50 million across 3 funding rounds from investors including Vector Capital, Alvaria and Vista Equity Partners. Aspect has completed 3 acquisitions, including Quilogy, Sunwin and Voxeo. Its chief executive, as recorded, is Chris Koziol. Its website aspect.com draws about 37 thousand monthly visits. Its Indian entity Aspect Technology Center (India) Private Limited reported revenue of ₹64.61 Cr. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Dialpad, Genesys and Zendesk; 3 of its 3 listed competitors have raised funding.
Company details
Aspect was founded in 1973 and is headquartered in Phoenix, United States. Operations focus on the software sector, delivering customer interaction management, workforce optimization, and back-office solutions. Services encompass inbound call distribution, self-service IVR, multichannel support including email and web chat, unified communications, WebRTC platforms, social care, predictive dialing, quality management, speech and text analytics, and desktop analytics. Deployments are available via cloud, hosted, or hybrid models.
- Headquarters Phoenix, United States
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website aspect.com
- Social LinkedIn X Facebook Instagram YouTube
- Acquired by Alvaria (Sep 2021)
- Legal Name Aspect Technology Center (India) Private Limited
- Date of Incorporation 01 Apr, 2004
- Indian entity revenue₹64.61 Cr
FY 2024 · -12% YoY
- Indian entity net profit₹6.59 Cr
FY 2024 · 10% margin
- Indian entity EBITDA₹11.49 Cr
FY 2024 · 18% margin
- Total Equity Funding$50M (USD)
in 3 rounds
- Latest Funding Round$25K (USD), Grant
Jul 2009
- InvestorsVector Capital
& 5 more
- Investments & AcquisitionsQuilogy
& 2 more
- Acquired by
Associated legal entities of Aspect
Aspect operates through Aspect Technology Center (India) Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Aspect Technology Center (India) Private Limited CIN U72200KA2004PTC033671 | Active | 01 Apr 2004 | Bangalore, Karnataka | ₹64.6 Cr | 274 | 3 | View details |
Apps and channels of Aspect
its YouTube channel AspectWorkforce has 77 subscribers and 20 videos.
Videos from Aspect
The most watched videos on Aspect's YouTube channel, AspectWorkforce (77 subscribers). Click a video to play it here.
More on AspectWorkforce.
Funding Insights of Aspect
Aspect has successfully raised a total of $50M across 3 strategic funding rounds. The most recent funding activity was a Grant round of $25 thousand completed in July 2009. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $50M
- Total Rounds 3
- Last Round Grant — $25,000
- First Round $50M
(Jan 2003)
- Investors Count 2
All 3 funding rounds of Aspect with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2009 | $25,000 | Grant | – | – | |
| Sep 2006 | $20M | Debt – Conventional | – | – | – |
| Jan 2003 | $50M | Private Equity Round | – | Vista Equity Partners | – |
6 investors in total: 6 institutional.
Investors in Aspect
Aspect has secured backing from 6 investors, including venture fund and institutional investors. Prominent investors backing the company include Vector Capital, Alvaria and Vista Equity Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are directed toward high-growth enterprise software and technology companies. | vistaequitypartners.com | Austin, United States | ||
Investments in technology companies are facilitated through private equity. | 1997 | vectorcapital.com | San Francisco, United States | |
Funding and promotion of arts participation are provided nationwide. | 1965 | arts.gov | Washington, DC, United States | |
| rehab.ie | ||||
| concerto.com | ||||
Provider of customer experience management platform | 1973 | alvaria.com | Westford, United States |
Investor details for Aspect
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Aspect Technology Center (India) Private Limited (Aspect)
Aspect Technology Center (India) Private Limited is the primary company behind Aspect. The board of Aspect Technology Center (India) Private Limited currently have 3 directors; the longest-serving is Kotamraju Gaurav Rao, appointed in 2020. 17 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Kotamraju Gaurav Rao DIN 08677673 | Director | 04 Feb 2020 | 6 yrs 9 mo | Aspect Technology Center (India) Private Limited |
| Michael Philip Gruet DIN 10314449 | Director | 11 Sep 2023 | 3 yrs 2 mo | Aspect Technology Center (India) Private Limited |
| Lynn Seymour Parkin DIN 10314453 | Director | 29 Sep 2023 | 3 yrs 1 mo | Aspect Technology Center (India) Private Limited |
People of Aspect
171 people are tracked at Aspect (26 in leadership, 145 in team).
| Name | Role | Group |
|---|---|---|
Chris Koziol | ex-CEO & President | Leadership |
David Funck | Chief Technology Officer | Leadership |
Maury Marchello | Director Implementation Services | Leadership |
Darryl Addington | Director Of Solution Architecture | Leadership |
Hanno Wiegard | Director Engineering | Leadership |
Lisa McHugh | Director Of International Accounting | Leadership |
Karen H. | Director Of Delivery Services EA | Leadership |
Mark Reed | Director Project Services | Leadership |
Keith Angelini | Chief Architect | Leadership |
Ed Berndt | Chief Customer Officer | Leadership |
Michael Harris | Chief Product Officer and CMO | Leadership |
Sarah Quennell (Pallett) | Director Of Marketing - Europe And Africa | Leadership |
Dan Coyne | VP Systems Engineering | Leadership |
Chris Chandrasena | Senior Technical Director | Leadership |
Denny Yang | Technical Director | Leadership |
Carolin Lockwood | Business Partner Deal Desk | Leadership |
Henry Pacheco | Director Customer Care | Leadership |
Carlos Muñoz | Director, Solution Consulting, Global / East | Leadership |
Chris Caldwell | Director Of Subscription Sales | Leadership |
Ganeshan Iyer | Chief Strategist | Leadership |
151 more people are available in the full profile.
Complete people profiles for Aspect
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Financials of Aspect
Figures of Aspect Technology Center (India) Private Limited, the primary company behind Aspect, for FY 2024. Revenue was ₹64.61 Cr (-12% year on year). Net profit was ₹6.59 Cr (10% margin). EBITDA was ₹11.49 Cr (18% margin). Revenue has grown at a compounded annual rate of -8% over three years and -4% over five years.
- ₹64.61 CrRevenue · FY 2024 · -12% YoY
- ₹6.59 CrNet profit · 10% margin
- ₹11.49 CrEBITDA · 18% margin
- ₹10 LakhPaid-up capital
- 274Employees (provident fund records)
- -8%Revenue CAGR, 3 years
- -4%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Aspect Technology Center (India) Private Limited are on its company page.
Detailed financial statements for Aspect
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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- Downloads
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Investments & Acquisitions by Aspect
Aspect has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Quilogy, Sunwin and Voxeo.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Natural language processing and ITR technologies are supplied to enterprises. | linguasys.com | Boca Raton, United States | 2010 | Aug 2015 | •••• | |
IVR and VoIP platforms for customer service automation are hosted. | voxeo.com | Orlando, United States | 1999 | Jul 2013 | $150M | |
IT consulting and staffing services are provided to businesses. | quilogy.com | Westford, United States | 1992 | Jan 2010 | •••• |
Complete acquisition details for Aspect
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
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- Complete history
- Exports
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Timeline of Aspect
10 dated milestones of Aspect across 48 years, from founding to its latest funding, stage changes and deals.
- Founded Aspect is founded.
- Funding First funding round of $50.0M.
- Exit Acquired by Concerto.
- Funding Latest funding round, Grant, of $25K.
- Acquisition Acquires Quilogy.
- Acquisition Acquires Voxeo.
- Acquisition Acquires Sunwin.
- Exit Acquired by Vector Capital.
- Exit Acquired by Rehab Group.
- Exit Acquired by Alvaria.
Competitors of Aspect
Aspect has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Zendesk.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Aspect
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- Full competitor set
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Web traffic of Aspect
The website of Aspect (aspect.com) receives about 36.7K visits a month.
- Monthly visits36.7K
▲ 6.2% vs previous month
Websites whose visitors overlap most with Aspect. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| pipkins.com | 100% | #3,426,485 | View details | ||
noblesys.com | noblesys.com | 77% | – | ||
| avaya.com | 77% | 432.4K | #115,660 | View details | |
newmarketconsultants.nl | newmarketconsultants.nl | 76% | – | ||
| copc.com | 76% | 30.6K | #1,170,195 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for Aspect
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- 8 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Aspect (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Aspect
Complete news archive for Aspect
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Frequently Asked Questions about Aspect
Aspect was founded in 1973 and raised its 1st funding round 30 years after it was founded.
Aspect is headquartered in Phoenix, United States. It is registered at Phoenix, Arizona, United States.
Chris Koziol is the CEO of Aspect, as recorded in our data.
Aspect is a funded company, having raised a total of $50M across 3 funding rounds to date. The company's 1st funding round was a Private Equity Round of $50M, raised on Jan 2003.
The primary company behind Aspect, Aspect Technology Center (India) Private Limited, reported revenue of ₹64.61 Cr for FY 2024, down 12% year on year.
Aspect was founded in 1973 and is headquartered in Phoenix, United States. Operations focus on the software sector, delivering customer interaction management, workforce optimization, and back-office solutions. Services encompass inbound call distribution, self-service IVR, multichannel support including email and web chat, unified communications, WebRTC platforms, social care, predictive dialing, quality management, speech and text analytics, and desktop analytics. Deployments are available via cloud, hosted, or hybrid models.
Aspect has 6 investors. Key investors include Vector Capital, Alvaria, Vista Equity Partners, National Endowment for the Arts, and Rehab Group.
Aspect operates through Aspect Technology Center (India) Private Limited.
Yes. Aspect was acquired by Alvaria in September 2021.
The legal entities of Aspect currently have 3 directors, including Lynn Seymour Parkin, Michael Philip Gruet, Kotamraju Gaurav Rao.