About Augment Cxm
Augment Cxm is a company based in San Francisco (United States) founded in 2016 by Soren Mills was acquired by Sutherland in September 2022. The company has 4 employees as of December 31, 2021. Augment Cxm offers products and services including Augment CXM Platform, Anomaly Detection, Automated Reporting, and VoC Analytics. Augment Cxm operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter San Francisco, United States
- Employees 4 as on 31 Dec, 2021
- Founders Soren Mills
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Sectors
Technology
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Email
Locked
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Phone
Locked
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Website
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Social
Locked
- Legal Name Augment Solutions, Inc.
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Latest Funding Round
Not available
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Investors
Sutherland
& 1 more
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Employee Count
4
as on Dec 31, 2021
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Acquired by
Sutherland
(Sep 22, 2022)
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Products & Services of Augment Cxm
Augment Cxm offers a comprehensive portfolio of products and services, including Augment CXM Platform, Anomaly Detection, Automated Reporting, and VoC Analytics.
AI tool for real-time analysis of customer interactions
Identifies unusual patterns in customer conversations
Generates insights from voice and digital communications
Analyzes customer voice data for sentiment and trends
People of Augment Cxm
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Funding Insights of Augment Cxm
Investors in Augment Cxm
Augment Cxm has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Sutherland and Silicon Valley Data Capital.
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Investment in enterprise data technology is facilitated by this firm.
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Business process and technology management services are provided globally.
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Investor details for Augment Cxm
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Investments & Acquisitions by Augment Cxm
Investment portfolio details for Augment Cxm
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Financial Statements - Augment Cxm
Detailed financials for Augment Cxm
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Augment Cxm Comparisons
Peer comparison for Augment Cxm
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Competitors of Augment Cxm
Augment Cxm operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Augment Cxm
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Latest news on Augment Cxm
Complete news archive for Augment Cxm
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Frequently Asked Questions about Augment Cxm
Augment Cxm was founded in 2016 and raised its 1st funding round 2 years after it was founded.
Augment Cxm is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
As of Dec 31, 2021, the latest employee count at Augment Cxm is 4.
Augment Cxm was founded in 2016 in San Francisco, United States, and operates in the AI sector focused on customer experience management. Solutions are provided for customer care, operations and quality assurance, customer service, insights, and contact centers. Integration is supported with standard customer experience and contact center software platforms.
Augment Cxm's top competitors include Twilio, Genesys and Freshworks.
Augment Cxm offers Augment CXM Platform, Anomaly Detection, Automated Reporting, and VoC Analytics.
Augment Cxm has 2 investors. Key investors include Sutherland, and Silicon Valley Data Capital.