BrightMetrics

Petaluma, United States Founded: 2010 • Age: 16 yrs
Offers analytics platforms for contact centers to enhance efficiency and insights.

About BrightMetrics

BrightMetrics is a company based in Petaluma (United States) founded in 2010 by Jim Lewis. It operates as a SaaS and B2B. BrightMetrics offers products and services including Analytics Platform, Dashboards, and Integration Services. BrightMetrics operates in a competitive market with competitors including Spokes International, Statsbot, VividCharts, Cubewise and My Data Ball, among others.

Products & Services of BrightMetrics

BrightMetrics offers a comprehensive portfolio of products and services, including Analytics Platform, Dashboards, and Integration Services.

Analytics Platform
Data Analytics

Provides real-time and historical insights for contact center optimization

Dashboards
Reporting Tools

Customizable interfaces for monitoring key performance metrics

Integration Services
Software Integration

Seamless connections with systems like Genesys and Mitel

Apps and channels of BrightMetrics

its YouTube channel Brightmetrics has 151 subscribers and 21 videos.

Brightmetrics
YouTube 151 subscribers 21 videos Music
Open channel

Videos from BrightMetrics

The most watched videos on BrightMetrics's YouTube channel, Brightmetrics (151 subscribers). Click a video to play it here.

Motivating your Call Center Team with Gamification
3.6K views
Brightmetrics UC Analytics™ for Mitel MiVoice Connect
2.1K views
Brightmetrics REAL TIME Analytics™ in Radiance
1.8K views
Brightmetrics™ Genesys Cloud (PureCloud) Analytics and Real Time Overview
1.4K views

More on Brightmetrics.

People of BrightMetrics

8 people are tracked at BrightMetrics (5 in leadership, 3 in team).

NameRoleGroup
Jim Lewis
Co-Founder, CEOLeadership
Peter Hornberger
VP SalesLeadership
Chris Aberle
Director of Product and EngineeringLeadership
Michele Cuchra
Director of Customer SuccessLeadership
Andrew Gaskill
CTOLeadership
Sean Williams
Account ExecutiveTeam
Brian Olson
Inside Account ManagerTeam
Chris Woodward
Senior Software EngineerTeam
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Complete people profiles for BrightMetrics

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
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Verified entity values are shown only after access is granted.

Competitors of BrightMetrics

BrightMetrics operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Spokes International, Statsbot, VividCharts, Cubewise and My Data Ball, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
9spokes.com2012Auckland, New Zealand––
Dashboarding and visualization software is provided for business data insights.
statsbot.co2016San Francisco, United States$1.93M–
Google Analytics Bot for Slack
vividcharts.com2018Lexington, United States$2.25M–
Provider of the data visualization and charting software solution
cubewise.com2004Hyderabad, India–45
Provides consulting, education, and software for financial planning and forecasting.
mydataball.com2010Niort, France––
3D data visualization
simplesoft.net1994Springboro, United States––
CRM dashboards for sales reporting and KPIs are provided.
everyangle.com1996Gouda, Netherlands––
Self-serve analysis and reporting on SAP are provided.
smscglobal.com2015London, United Kingdom––
Operates a reseller platform with an integrated dashboard for efficient management.
skedler.com2016Fremont, United States––
Provides automated reporting software for Kibana applications.
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Detailed competitors of BrightMetrics

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Similar companies to BrightMetrics

10 companies that operate in the same segment as BrightMetrics (Business Analytics & Intelligence Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Data, analytics, and AI capabilities are unified in a platform.
2013San Francisco, California, United StatesUSD 24.67 BUSD 15.9 M341
Platform that provides data analysis and management solutions
2003Denver, Colorado, United StatesUSD 2.46 BUSD 2.87 B3,940
Consumer intelligence-driven mobile marketing platform is provided for user acquisition.
2005Singapore, SingaporeUSD 10 MUSD 288.73 M618
AI-based solutions for health management are provided.
2015Dallas, Texas, United StatesUSD 2.8 B––
Artificial intelligence and analytics solutions are provided for enterprise transformation.
2000New York, New York, United StatesUSD 685 MUSD 270.83 M4,620
Cloud based data streaming analytics and governance platform
2014Mountain View, California, United StatesUSD 456 MUSD 963.64 M3,060
Risk assessment and management solutions are provided for enterprises.
2020San Diego, California, United StatesUSD 328.24 M–393
Cloud-based analytics solutions for retail shelf management are delivered.
2010Singapore, SingaporeUSD 1.03 B––
AI based text summarization and contextualization software tool
2015San Francisco, California, United StatesUSD 222.7 M–194
AI-based fraud prevention for e-commerce payments is provided.
2013New York, New York, United StatesUSD 232.02 MUSD 346.08 M693
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Frequently Asked Questions about BrightMetrics

BrightMetrics was founded in 2010.

BrightMetrics is headquartered in Petaluma, United States. It is registered at Petaluma, California, United States.

Jim Lewis is the current CEO of BrightMetrics. They have also founded this company.

Brightmetrics delivers analytics solutions that integrate with platforms like Genesys and Mitel for real-time and historical data analysis. It helps businesses uncover trends, improve agent performance, and make data-driven decisions to boost operational efficiency. Serving industries such as healthcare and finance, the platform focuses on actionable insights to enhance customer satisfaction and reduce costs.

BrightMetrics's top competitors include Statsbot, VividCharts and Cubewise.

BrightMetrics offers Analytics Platform, Dashboards, and Integration Services.

BrightMetrics operates through Brightmetrics Inc.

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