About ChurnZero
ChurnZero is a company based in Washington (United States) founded in 2015 by You Mon Tsang. ChurnZero has raised $35.09 million across 3 funding rounds from investors including JMI Management, Baird Capital and Grotech Ventures. ChurnZero offers products and services including Customer Success AI and Engagement Analysis. ChurnZero operates in a competitive market with competitors including Brightback, ZapScale, SilkChart, Upollo and Churned, among others.
- Headquarter Washington, United States
- Founders You Mon Tsang
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Sectors
Technology
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$35.09 M (USD)
in 3 rounds
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Latest Funding Round
$25 M (USD), Series B
Mar 04, 2021
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Investors
JMI Management
& 5 more
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Employee Count
Not available
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Products & Services of ChurnZero
ChurnZero offers a comprehensive portfolio of products and services, including Customer Success AI and Engagement Analysis.
AI tool for predicting churn and improving customer retention
Software for visualizing and scoring customer relationships
People of ChurnZero
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Funding Insights of ChurnZero
ChurnZero has successfully raised a total of $35.09M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in March 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in ChurnZero
ChurnZero has secured backing from 6 investors, including venture fund investors. Prominent investors backing the company include JMI Management, Baird Capital and Grotech Ventures.
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Private equity firm investing in software companies
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Global private equity and venture capital investments in B2B Tech & Services companies.
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Early-stage US tech startups are invested in by Grotech Ventures.
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Investor details for ChurnZero
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Investments & Acquisitions by ChurnZero
Investment portfolio details for ChurnZero
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Financial Statements - ChurnZero
Detailed financials for ChurnZero
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Churnzero Comparisons
Peer comparison for ChurnZero
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Competitors of ChurnZero
ChurnZero operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Brightback, ZapScale, SilkChart, Upollo and Churned, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Customer retention and churn management are enabled by Brightback's software.
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AI based customer success management solutions for SaaS enterprises
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Offering customer retention solutions
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Conversion rate optimization solutions are delivered via the Upollo platform.
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Customer churn prediction and prevention platform is provided.
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Detailed competitors of ChurnZero
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Latest news on Churnzero
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Frequently Asked Questions about ChurnZero
ChurnZero was founded in 2015 and raised its 1st funding round 2 years after it was founded.
ChurnZero is headquartered in Washington, United States. It is registered at Washington, District Of Columbia, United States.
You Mon Tsang is the current CEO of ChurnZero. They have also founded this company.
ChurnZero is a funded company, having raised a total of $35.09M across 3 funding rounds to date.
ChurnZero was founded in 2015 as a customer success platform for SaaS and subscription companies. Software is provided to integrate with CRM systems and applications, enabling tools, automation, dashboards, and reporting. These features support strategic customer interactions, productivity improvements, and operational scaling in the software sector. Leadership includes You Mon Tsang as founder and CEO, and Abby Hammer as chief product officer.
ChurnZero's top competitors include ZapScale, SilkChart and Brightback.
ChurnZero offers Customer Success AI and Engagement Analysis.
ChurnZero has 6 investors. Key investors include JMI Management, Baird Capital, Grotech Ventures, Middleland Capital, and Charlottesville Angel Network.