ZapScale

Wilmington, United States Founded: 2021 • Age: 5 yrs
AI based customer success management solutions for SaaS enterprises
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About ZapScale

ZapScale is a company based in Wilmington (United States) founded in 2021 by Bratish Goswami, Mausmi Ambastha, and Manasij Ganguli.. ZapScale has raised $2.5 million across 1 funding round from investors including Arka Venture Labs, MPLIER Capital and T2D3 Capital. The company has 36 employees as of February 28, 2025. ZapScale offers products and services including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics. ZapScale operates in a competitive market with competitors including Radius, C5i, Neoway, InsightSquared and Transform, among others.

  • Headquarter Wilmington, United States
  • Employees 36 as on 28 Feb, 2025
  • Founders Bratish Goswami, Mausmi Ambastha, Manasij Ganguli
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Cloud, Data & Analytics Infrastructure
Technology → Marketing, Adtech & Commerce Technology
Key Metrics
  • Annual Revenue
    $552.87 K (USD)
    -38
    as on Mar 31, 2024
  • Net Profit
    $-267.9 K (USD)
    -560
    as on Mar 31, 2024
  • EBITDA
    $-251.63 K (USD)
    -359
    as on Mar 31, 2024
  • Total Equity Funding
    $2.5 M (USD)

    in 1 rounds

  • Latest Funding Round
    $2.5 M (USD), Seed

    Jun 12, 2023

  • Investors
  • Employee Count
    36

    as on Feb 28, 2025

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Products & Services of ZapScale

ZapScale offers a comprehensive portfolio of products and services, including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Tool for tracking and managing customer data in B2B SaaS.

Automates email classification and prioritization for responses.

Provides trends and forecasts for business performance.

People of ZapScale
Headcount 10-50
Employee Profiles 5
Employee Profiles
People
Manasij Ganguli
CEO
People
Arnab Mandal
Director Of Engineering
People
Bratish Goswami
Co-founder And CTO
People
Leena Sharma
Solutions Specialist

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Funding Insights of ZapScale

ZapScale has successfully raised a total of $2.5M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.5 million completed in June 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Seed — $2.5M
  • First Round

    (12 Jun 2023)

  • Investors Count 7
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2023 Amount Seed - ZapScale Valuation Blume Ventures , Java Capital
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in ZapScale

ZapScale has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Arka Venture Labs, MPLIER Capital and T2D3 Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Seed and early-stage investments are made across sectors in India.
Founded Year Domain Location
Venture capital firm investing in tech sectors
Founded Year Domain Location
Investment in Enterprise AI startups is provided by Neon Fund.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by ZapScale

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - ZapScale

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Zapscale Comparisons

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Competitors of ZapScale

ZapScale operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Radius, C5i, Neoway, InsightSquared and Transform, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Predictive marketing and sales platform
domain founded_year HQ Location
AI and data analytics solutions are provided across multiple industries.
domain founded_year HQ Location
Neoway is recognized as Brazil's largest data analytics company.
domain founded_year HQ Location
Cloud-based sales forecasting and KPI tracking are facilitated for businesses.
domain founded_year HQ Location
Revenue generation through machine learning on marketing and sales data
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Zapscale

Frequently Asked Questions about ZapScale

When was ZapScale founded?

ZapScale was founded in 2021 and raised its 1st funding round 2 years after it was founded.

Where is ZapScale located?

ZapScale is headquartered in Wilmington, United States. It is registered at Wilmington, Delaware, United States.

Who is the current CEO of ZapScale?

Manasij Ganguli is the current CEO of ZapScale. They have also founded this company.

Is ZapScale a funded company?

ZapScale is a funded company, having raised a total of $2.5M across 1 funding round to date. The company's 1st funding round was a Seed of $2.5M, raised on Jun 12, 2023.

How many employees does ZapScale have?

As of Feb 28, 2025, the latest employee count at ZapScale is 36.

What is the annual revenue of ZapScale?

Annual revenue of ZapScale is $552.87K as on Mar 31, 2024.

What does ZapScale do?

AI based customer success management solutions for SaaS enterprises. It collects data from different sources to provide insights into customers. The platform provides churn prediction solutions to manage churn, sentiment analysis, account summary, and customer retention. It offers a dashboard to track business health, NRR, churn, product usage, and feature usage. It includes features such as product signals, payment history, feature requests, bug tracking, customer comments, upsell signals, task management, playbook, and more.

Who are the top competitors of ZapScale?

ZapScale's top competitors include Radius, InsightSquared and C5i.

What products or services does ZapScale offer?

ZapScale offers ZapScale Platform, AI-Augmented Inbox, and Performance Analytics.

Who are ZapScale's investors?

ZapScale has 7 investors. Key investors include Arka Venture Labs, MPLIER Capital, T2D3 Capital, Blume Ventures, and Java Capital.

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