ZapScale

Wilmington, United States Founded: 2021 • Age: 5 yrs
AI based customer success management solutions for SaaS enterprises

About ZapScale

ZapScale is a Technology company based in Wilmington (United States) founded in 2021 by Bratish Goswami, Mausmi Ambastha, and Manasij Ganguli. ZapScale has raised $2.5 million across 1 funding round from investors including Arka Venture Labs, MPLIER Capital and T2D3 Capital. The company has 36 employees. Its chief executive, as recorded, is Manasij Ganguli. Its Indian entity Zapscale Private Limited reported revenue of β‚Ή4.58 Cr. ZapScale offers products and services including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics. Its focus areas include Enterprise Applications, Customer Success Management, Suite and For Saas Businesses. Its competitors include Radius, InsightSquared and Transform; 3 of its 3 listed competitors have raised funding.

Company details

AI based customer success management solutions for SaaS enterprises. It collects data from different sources to provide insights into customers. The platform provides churn prediction solutions to manage churn, sentiment analysis, account summary, and customer retention. It offers a dashboard to track business health, NRR, churn, product usage, and feature usage. It includes features such as product signals, payment history, feature requests, bug tracking, customer comments, upsell signals, task management, playbook, and more.

  • Headquarters Wilmington, United States
  • Employees 36
  • Founders Bratish Goswami, Mausmi Ambastha, Manasij Ganguli
  • Sectors
    Technology
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website zapscale.com
  • Social LinkedIn X Facebook
  • Legal Name Zapscale Private Limited
  • Date of Incorporation 03 Sep, 2020
Key Metrics
  • Indian entity revenue
    ₹4.58 Cr

    FY 2024 · -38% YoY

  • Indian entity net loss
    -₹2.22 Cr

    FY 2024 · -48% margin

  • Indian entity EBITDA
    -₹2.08 Cr

    FY 2024 · -46% margin

  • Total Equity Funding
    $2.5M (USD)

    in 1 rounds

  • Latest Funding Round
    $2.5M (USD), Seed

    Jun 2023

  • Investors
  • Employee Count
    36

Products & Services of ZapScale

ZapScale offers a comprehensive portfolio of products and services, including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics.

ZapScale Platform
Customer Success Software

Tool for tracking and managing customer data in B2B SaaS.

AI-Augmented Inbox
Communication Tool

Automates email classification and prioritization for responses.

Performance Analytics
Data Analytics

Provides trends and forecasts for business performance.

Funding Insights of ZapScale

ZapScale has successfully raised a total of $2.5M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.5 million completed in June 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $2.5M
  • Total Rounds 1
  • Last Round Seed β€” $2.5M
  • First Round $2.5M

    (Jun 2023)

  • Investors Count 7

All 1 funding rounds of ZapScale with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 2023$2.5MSeed–Blume Ventures, Java Capital
Valuation history

7 investors in total: 7 institutional.

Investors in ZapScale

ZapScale has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Arka Venture Labs, MPLIER Capital and T2D3 Capital.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Seed and early-stage investments are made across sectors in India.
blume.vcMumbai, India
Venture capital firm investing in tech sectors
javacapital.coBengaluru, India
Investment in Enterprise AI startups is provided by Neon Fund.
neon.fundBengaluru, India
Potato farming, grain marketing, and equipment services in Maine.
2020t2d3.capitalBengaluru, India
Early-stage venture fund supporting B2B tech start-ups from India for global scaling.
2018arka.vcMumbai, India
Venture capital investments in early-stage tech start-ups focusing on SaaS and B2B models.
2022mpliervc.comGandhinagar, India
Venture capital investments are provided to early-stage startups across sectors.
shastra.vcBengaluru, India
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Investor details for ZapScale

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Board of directors of Zapscale Private Limited (ZapScale)

Zapscale Private Limited is the primary company behind ZapScale. The board of Zapscale Private Limited currently have 2 directors; the longest-serving is Mausmi Ambastha, appointed in 2020. 1 earlier director has ceased.

DirectorDesignationAppointedTenureEntity
Mausmi Ambastha
DIN 05124960
Director03 Sep 20206 yrs 1 moZapscale Private Limited
Bratish Goswami
DIN 05124934
Director01 Nov 20223 yrs 11 moZapscale Private Limited

People of ZapScale

6 people are tracked at ZapScale (4 in leadership, 2 in team); the tracked headcount is 36.

NameRoleGroup
Co-Founder & CTOLeadership
Co-Founder & COOLeadership
Manasij Ganguli
Co-Founder & CEOLeadership
Arnab Mandal
Director Of EngineeringLeadership
Gourav Kundu
Senior Software EngineerTeam
Leena Sharma
Solutions SpecialistTeam
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Financials of ZapScale

Figures of Zapscale Private Limited, the primary company behind ZapScale, for FY 2024. Revenue was ₹4.58 Cr (-38% year on year). Net loss was -₹2.22 Cr (-48% margin). EBITDA was -₹2.08 Cr (-46% margin).

  • ₹4.58 CrRevenue · FY 2024 · -38% YoY
  • -₹2.22 CrNet loss · -48% margin
  • -₹2.08 CrEBITDA · -46% margin
  • ₹1.6 LakhPaid-up capital
  • 25Employees (provident fund records)

Balance sheet, profit and loss, cash flow and ratios of Zapscale Private Limited are on its company page.

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Detailed financial statements for ZapScale

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Timeline of ZapScale

2 dated milestones of ZapScale across 2 years, from founding to its latest funding, stage changes and deals.

  1. Founded ZapScale is founded.
  2. Funding First funding round of $2.5M.

Competitors of ZapScale

ZapScale has 3 listed competitors in our database, 3 of them funded. They include Radius, InsightSquared and Transform.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
radius.com1990San Francisco, United States$332.76M
Predictive marketing and sales platform
insightsquared.com2010Cambridge, United States$56.82M61
Cloud-based sales forecasting and KPI tracking are facilitated for businesses.
transform.co2014Seattle, United States$23.48M27
Revenue generation through machine learning on marketing and sales data
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Detailed competitors of ZapScale

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Web traffic of ZapScale

The website of ZapScale (zapscale.com) receives about 6.1K visits a month.

  • Monthly visits
    6.1K

    ▲ 12.6% vs previous month

Similar websites

Websites whose visitors overlap most with ZapScale. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
dzinsights.com
dzinsights.com
100%
#958,360–
verycreatives.com
84%
10.2K#2,009,734View details
attention.com
attention.com
84%
#653,383–
scoreapp.com
84%
#64,002View details
breakcold.com
breakcold.com
84%
#253,766–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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Top companies in Collaboration & Community Tools

3 companies that operate in the same segment as ZapScale (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United StatesUSD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
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Related news about Zapscale

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Frequently Asked Questions about ZapScale

ZapScale was founded in 2021 and raised its 1st funding round 2 years after it was founded.

ZapScale is headquartered in Wilmington, United States. It is registered at Wilmington, Delaware, United States.

Manasij Ganguli is the CEO of ZapScale, as recorded in our data. They have also founded this company.

ZapScale is a funded company, having raised a total of $2.5M across 1 funding round to date. The company's 1st funding round was a Seed of $2.5M, raised on Jun 2023.

ZapScale has 36 employees.

The primary company behind ZapScale, Zapscale Private Limited, reported revenue of β‚Ή4.58 Cr for FY 2024, down 38% year on year.

AI based customer success management solutions for SaaS enterprises. It collects data from different sources to provide insights into customers. The platform provides churn prediction solutions to manage churn, sentiment analysis, account summary, and customer retention. It offers a dashboard to track business health, NRR, churn, product usage, and feature usage. It includes features such as product signals, payment history, feature requests, bug tracking, customer comments, upsell signals, task management, playbook, and more.

ZapScale's top competitors include Radius, InsightSquared and Transform.

ZapScale offers ZapScale Platform, AI-Augmented Inbox, and Performance Analytics.

ZapScale has 7 investors. Key investors include Arka Venture Labs, MPLIER Capital, T2D3 Capital, Blume Ventures, and Java Capital.

ZapScale operates through Zapscale Private Limited.

The legal entities of ZapScale currently have 2 directors, including Mausmi Ambastha, Bratish Goswami.

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