ZapScale

Wilmington, United States Founded: 2021 • Age: 5 yrs
AI based customer success management solutions for SaaS enterprises
Annual revenue $552,875 Latest available
Total funding $2.5M 1 rounds
Employees 36 Tracked headcount
Investors 7 Known backers
Products 3 Services tracked
Competitors 9 Brand Intelligence

About ZapScale

ZapScale is a company based in Wilmington (United States) founded in 2021 by Bratish Goswami, Mausmi Ambastha, and Manasij Ganguli. ZapScale has raised $2.5 million across 1 funding round from investors including Arka Venture Labs, MPLIER Capital and T2D3 Capital. The company has 36 employees as of February 28, 2025. ZapScale offers products and services including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics. ZapScale operates in a competitive market with competitors including Radius, C5i, Neoway, InsightSquared and Transform, among others.

  • Headquarter Wilmington, United States
  • Employees 36 as on 28 Feb, 2025
  • Founders Bratish Goswami, Mausmi Ambastha, Manasij Ganguli
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website
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Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Cloud, Data & Analytics Infrastructure Unlock Sub-Sector Unlock Segment
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $552.87 K (USD)
    -38
    as on Mar 31, 2024
  • Net Profit
    -$267.9 K (USD)
    -560
    as on Mar 31, 2024
  • EBITDA
    -$251.63 K (USD)
    -359
    as on Mar 31, 2024
  • Total Equity Funding
    $2.5 M (USD)

    in 1 rounds

  • Latest Funding Round
    $2.5 M (USD), Seed

    Jun 12, 2023

  • Investors
  • Employee Count
    36

    as on Feb 28, 2025

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Products & Services of ZapScale

ZapScale offers a comprehensive portfolio of products and services, including ZapScale Platform, AI-Augmented Inbox, and Performance Analytics.

Product name locked
Category locked
Primary

Tool for tracking and managing customer data in B2B SaaS.

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Automates email classification and prioritization for responses.

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Provides trends and forecasts for business performance.

People of ZapScale

Headcount 10-50
Employee Profiles 5
Employee Profiles
People
Manasij Ganguli
CEO
People
Arnab Mandal
Director Of Engineering
People
Bratish Goswami
Co-founder And CTO
People
Leena Sharma
Solutions Specialist

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Funding Insights of ZapScale

ZapScale has successfully raised a total of $2.5M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.5 million completed in June 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in ZapScale

ZapScale has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Arka Venture Labs, MPLIER Capital and T2D3 Capital.

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Venture Fund
Investor Description Founded Year Domain Location
Seed and early-stage investments are made across sectors in India.
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Venture capital firm investing in tech sectors
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Investment in Enterprise AI startups is provided by Neon Fund.
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Investor details for ZapScale

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Investments & Acquisitions by ZapScale

Investments
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Investment portfolio details for ZapScale

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Financial Statements - ZapScale

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Detailed financials for ZapScale

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Zapscale Comparisons

ZapScale Primary company
Description
AI based customer success management solutions for SaaS ente...
Location
Wilmington, United States
Founded Year
2021
Annual Revenue
$552.87 K (USD)
Net Profit
-$267.9 K (USD)
EBITDA
-$251.63 K (USD)
Employees
36
As of 2025
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Peer comparison for ZapScale

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Competitors of ZapScale

ZapScale operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Radius, C5i, Neoway, InsightSquared and Transform, among others.

Company Name Domain Founded year HQ Location Description
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Predictive marketing and sales platform
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AI and data analytics solutions are provided across multiple industries.
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Neoway is recognized as Brazil's largest data analytics company.
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Cloud-based sales forecasting and KPI tracking are facilitated for businesses.
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Revenue generation through machine learning on marketing and sales data
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Detailed competitors of ZapScale

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Latest news on Zapscale

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Complete news archive for ZapScale

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Frequently Asked Questions about ZapScale

ZapScale was founded in 2021 and raised its 1st funding round 2 years after it was founded.

ZapScale is headquartered in Wilmington, United States. It is registered at Wilmington, Delaware, United States.

Manasij Ganguli is the current CEO of ZapScale. They have also founded this company.

ZapScale is a funded company, having raised a total of $2.5M across 1 funding round to date.

As of Feb 28, 2025, the latest employee count at ZapScale is 36.

Annual revenue of ZapScale is $552.87K as on Mar 31, 2024.

AI based customer success management solutions for SaaS enterprises. It collects data from different sources to provide insights into customers. The platform provides churn prediction solutions to manage churn, sentiment analysis, account summary, and customer retention. It offers a dashboard to track business health, NRR, churn, product usage, and feature usage. It includes features such as product signals, payment history, feature requests, bug tracking, customer comments, upsell signals, task management, playbook, and more.

ZapScale's top competitors include Radius, InsightSquared and C5i.

ZapScale offers ZapScale Platform, AI-Augmented Inbox, and Performance Analytics.

ZapScale has 7 investors. Key investors include Arka Venture Labs, MPLIER Capital, T2D3 Capital, Blume Ventures, and Java Capital.

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