Concerto

Edgewater, United States Founded: 2017 • Age: 9 yrs
AI conversational assistant platform for customer support is provided.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees 23 Tracked headcount
Investors - Known backers
Products 3 Services tracked
Competitors 10 Brand Intelligence

About Concerto

Concerto is a company based in Edgewater (United States) founded in 2017. It operates as a SaaS (Software-as-a-Service) and Managed Services. The company has 23 employees as of April 02, 2024. Concerto offers products and services including Conversation Assistant, Automated Call Assistant, and WhatsApp for Business. Concerto operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

  • Headquarter Edgewater, United States
  • Employees 23 as on 02 Apr, 2024
  • Sectors
    Technology
  • Email
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  • Phone
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  • Legal Name Concertante Labs Llp
  • Date of Incorporation 07 Apr, 2017
  • Jurisdiction Bangalore South, Karnataka, India
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
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  • Net Profit
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  • EBITDA
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  • Latest Funding Round
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  • Investors
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  • Employee Count
    23

    as on Apr 02, 2024

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Products & Services of Concerto

Concerto offers a comprehensive portfolio of products and services, including Conversation Assistant, Automated Call Assistant, and WhatsApp for Business.

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Primary

Automated conversations are provided for customer engagement purposes.

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Automated call handling is offered for customer support needs.

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Business communication is facilitated through WhatsApp messaging platform.

Funding Insights of Concerto

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Detailed funding history for Concerto

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Investments & Acquisitions by Concerto

Investments
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Investment portfolio details for Concerto

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Financial Statements - Concerto

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Detailed financials for Concerto

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Concerto Comparisons

Concerto Primary company
Description
AI conversational assistant platform for customer support is...
Location
Edgewater, United States
Founded Year
2017
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
23
As of 2024
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Peer comparison for Concerto

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Competitors of Concerto

Concerto operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer experience management software is provided for brands.
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AI-powered conversation intelligence and automation are provided for contact centers.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of Concerto

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Latest news on Concerto

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Complete news archive for Concerto

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Frequently Asked Questions about Concerto

Concerto was founded in 2017.

Concerto is headquartered in Edgewater, United States. It is registered at Edgewater, Florida, United States.

As of Apr 02, 2024, the latest employee count at Concerto is 23.

Automated customer interaction solutions are delivered by Concerto using AI technology. Focus is placed on front desk and help desk automation for small businesses and enterprises. Sectors served include dental practices, salons, spas, consumer product companies, and automobile dealers. Solutions are designed to handle appointments, customer queries, and support across voice, chat, and messaging platforms. Pre-packaged conversation modules are offered to ensure delightful interactions on various channels. Scalability and 247 availability are emphasized to enhance customer engagement and operational efficiency.

Concerto's top competitors include Twilio, Freshworks and Dialpad.

Concerto offers Conversation Assistant, Automated Call Assistant, and WhatsApp for Business.

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