About Creovai
Creovai is a company based in Austin (United States) founded in 2024 was acquired by Capacity in October 2025. It operates as a SaaS and B2B. Creovai offers products and services including Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics. Creovai operates in a competitive market with competitors including Observe.AI, Infobip, Hyro, CallMiner and Invoca, among others.
Products & Services of Creovai
Creovai offers a comprehensive portfolio of products and services, including Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics.
Provides real-time AI guidance for agents during customer interactions.
Analyzes interactions to deliver insights on performance and experience.
Automates scoring and tracking of agent performance metrics.
Identifies factors impacting customer satisfaction and operations.
Investors in Creovai
Creovai has secured backing from 1 investor. Prominent investors backing the company include Capacity.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI-based data integration and knowledge management solutions are offered. | 2017 | capacity.com | St. Louis, United States |
Investor details for Creovai
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
Timeline of Creovai
2 dated milestones of Creovai across 1 years, from founding to its latest funding, stage changes and deals.
- Founded Creovai is founded.
- Exit Acquired by Capacity.
Competitors of Creovai
Creovai operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Infobip, Hyro, CallMiner and Invoca, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. | |
| hyro.ai | 2014 | New York, United States | $114.6M | – | An AI-based conversational platform is provided for healthcare task automation. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| invoca.com | 2008 | Santa Barbara, United States | $204.78M | 355 | Platform that connects marketing and sales teams to track and optimise the buying journey | |
| rasa.com | 2016 | San Francisco, United States | $83.4M | 26 | Open source machine learning tools for conversational AI are provided. | |
| gridspace.com | 2012 | California, United States | $7.6M | 31 | Cloud based platform offering speech analytics solutions |
Detailed competitors of Creovai
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Creovai
The website of Creovai (creovai.com) receives about 11.6K visits a month.
- Monthly visits11.6K
▲ 14.3% vs previous month
Websites whose visitors overlap most with Creovai. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| valorglobal.com | 57% | 20.9K | – | View details |
Similar companies to Creovai
10 companies that operate in the same segment as Creovai (AI in Customer Support), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | – | |
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | – | USD 995.33 K | 69 | |
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | – | USD 7.13 M | 89 | |
Technology solutions for business process outsourcing are provided globally. | 1999 | Madrid, Madrid, Spain | – | – | – | |
AI-driven customer service solutions are offered to enterprises. | – | Shenzhen, Guangdong, China | USD 2.77 M | – | – | |
Provides AI and human-powered omnichannel customer service solutions for businesses. | 2016 | Bengaluru, Karnataka, India | – | USD 124.92 K | – | |
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support. | 2013 | Delhi, Delhi, India | – | – | – | |
Delivers AI-powered telecom products, cloud services, and enterprise solutions. | 2007 | Bengaluru, Karnataka, India | – | USD 1.89 M | 32 | |
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors. | 2010 | San Jose, California, United States | – | USD 119.93 K | 2 | |
Offers call center software, help desk, and lead management for various industries. | 1995 | Delhi, Delhi, India | – | USD 1.34 M | 89 |
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Frequently Asked Questions about Creovai
Creovai was founded in 2024.
Creovai is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Creovai is an AI-driven platform that analyzes customer interactions and provides real-time guidance to agents, improving contact center efficiency. It automates quality assurance, offers advanced analytics, and integrates with existing tech stacks to reduce operational costs. The company serves industries like financial services and healthcare, helping to enhance agent performance and customer experience through intelligent insights and workflows.
Creovai's top competitors include Observe.AI, Hyro and Invoca.
Creovai offers Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics.
Creovai has 1 investor. Key investors include Capacity.
Yes. Creovai was acquired by Capacity in October 2025.