About Creovai
Creovai is a company based in Austin (United States) founded in 2024 was acquired by Capacity in October 2025. It operates as a SaaS, and B2B. Creovai offers products and services including Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics. Creovai operates in a competitive market with competitors including Observe.AI, Infobip, Hyro, CallMiner and Invoca, among others.
- Headquarter Austin, United States
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Sectors
Technology
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Phone
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Website
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Social
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Products & Services of Creovai
Creovai offers a comprehensive portfolio of products and services, including Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Provides real-time AI guidance for agents during customer interactions.
Analyzes interactions to deliver insights on performance and experience.
Automates scoring and tracking of agent performance metrics.
Identifies factors impacting customer satisfaction and operations.
Funding Insights of Creovai
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Creovai
Creovai has secured backing from 1 investor. Prominent investors backing the company include Capacity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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AI-based data integration and knowledge management solutions are offered.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Creovai
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Creovai
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Creovai Comparisons
Competitors of Creovai
Creovai operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Infobip, Hyro, CallMiner and Invoca, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Cloud-based messaging and communication solutions are provided for enterprises.
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An AI-based conversational platform is provided for healthcare task automation.
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| domain | founded_year | HQ Location |
Platform that connects marketing and sales teams to track and optimise the buying journey
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| domain | founded_year | HQ Location |
Open source machine learning tools for conversational AI are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Creovai
When was Creovai founded?
Creovai was founded in 2024.
Where is Creovai located?
Creovai is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
What does Creovai do?
Creovai is an AI-driven platform that analyzes customer interactions and provides real-time guidance to agents, improving contact center efficiency. It automates quality assurance, offers advanced analytics, and integrates with existing tech stacks to reduce operational costs. The company serves industries like financial services and healthcare, helping to enhance agent performance and customer experience through intelligent insights and workflows.
Who are the top competitors of Creovai?
Creovai's top competitors include Observe.AI, Hyro and Invoca.
What products or services does Creovai offer?
Creovai offers Real-Time Agent Assist, Conversation Intelligence, QA Automation, and Advanced Analytics.
Who are Creovai's investors?
Creovai has 1 investor. Key investors include Capacity.
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