About CustomerLabs
CustomerLabs is a Technology company based in Newark (United States) founded in 2013 by Asim Ali. It operates as a customer data is tracked, unified, and synced across digital platforms. CustomerLabs has raised $1.11 million across 2 funding rounds from investors including Times Internet. The company has 26 employees. Its website customerlabs.com draws about 57 thousand monthly visits. Its Indian entity Customerlabs Digital Solutions Private Limited reported revenue of ₹12.31 Cr. Its focus areas include Enterprise Applications, MarketingTech, Marketing Data Platforms and Customer Data Platforms. Its competitors include Twilio, Acquia, Capillary Technologies, Segment and Hightouch and 5 more; 10 of its 10 listed competitors have raised funding.
Company details
Founded in 2013 and based in Newark, United States, CustomerLabs operates as a cloud-based customer data platform. Customer data from websites, apps, servers, and other sources is collected, unified, and synchronized with customer relationship management systems. Marketing insights are generated, audiences are built, and events are tracked without coding. Solutions are utilized by sectors including e-commerce, B2B, and agencies.
- Headquarters Newark, United States
- Employees 26
- Founders Asim Ali
- SectorsTechnology
- Website category Computers Electronics and Technology · Graphics Multimedia and Web Design
- Email••••••••
- Website customerlabs.com
- Social LinkedIn X Facebook YouTube
- Legal Name Customerlabs Digital Solutions Private Limited
- Date of Incorporation 16 Dec, 2013
- Jurisdiction Chennai, Tamil Nadu, India
- Annual Revenue₹12.31 Cr
FY 2025 · +8% YoY
- Net Profit₹2.4 Lakh
FY 2025 · 0% margin
- EBITDA₹13.8 Lakh
FY 2025 · 1% margin
- Total Equity Funding$1.11M (USD)
in 2 rounds
- Latest Funding Round$1.06M (USD), Seed
Dec 2019
- Investors
- Employee Count26
Associated legal entities of CustomerLabs
CustomerLabs operates through Customerlabs Digital Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Customerlabs Digital Solutions Private Limited CIN U74900TN2013PTC094180 | Active | 16 Dec 2013 | Chennai, Tamil Nadu | ₹12.3 Cr | 26 | 2 | View details |
Apps and channels of CustomerLabs
its YouTube channel CustomerLabs 1P Data OPs has 638 subscribers and 30 videos.
Videos from CustomerLabs
The most watched videos on CustomerLabs's YouTube channel, CustomerLabs 1P Data OPs (638 subscribers). Click a video to play it here.
More on CustomerLabs 1P Data OPs.
Funding Insights of CustomerLabs
CustomerLabs has successfully raised a total of $1.11M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $1.06 million completed in December 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $1.11M
- Total Rounds 2
- Last Round Seed — $1.06M
- First Round $46,884
(Jun 2015)
- Investors Count 1
All 2 funding rounds of CustomerLabs with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2019 | $1.06M | Seed | – | – | – |
| Jun 2015 | $46,884 | Seed | – | Times Internet | – |
1 investors in total: 1 institutional.
Investors in CustomerLabs
CustomerLabs has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Times Internet.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of digital content, advertising solutions, and technology services | 1999 | timesinternet.in | Gurugram, India |
Investor details for CustomerLabs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
Board of directors of Customerlabs Digital Solutions Private Limited (CustomerLabs)
Customerlabs Digital Solutions Private Limited is the primary company behind CustomerLabs. The board of Customerlabs Digital Solutions Private Limited currently have 2 directors; the longest-serving is Vankayala Vishnu, appointed in 2013.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vankayala Vishnu DIN 02927915 | Director | 16 Dec 2013 | 12 yrs 10 mo | Customerlabs Digital Solutions Private Limited |
| Asim Ali DIN 06707401 | Director | 16 Dec 2013 | 12 yrs 10 mo | Customerlabs Digital Solutions Private Limited |
People of CustomerLabs
1 people are tracked at CustomerLabs (1 in leadership); the tracked headcount is 26.
| Name | Role | Group |
|---|---|---|
| Co-Founder | Leadership |
Complete people profiles for CustomerLabs
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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- Professional contacts
Verified entity values are shown only after access is granted.
Financials of CustomerLabs
Figures of Customerlabs Digital Solutions Private Limited, the primary company behind CustomerLabs, for FY 2025. Revenue was ₹12.31 Cr (+8% year on year). Net profit was ₹2.4 Lakh (0% margin). EBITDA was ₹13.8 Lakh (1% margin). Revenue has grown at a compounded annual rate of +25% over three years and +50% over five years.
- ₹12.31 CrRevenue · FY 2025 · +8% YoY
- ₹2.4 LakhNet profit · 0% margin
- ₹13.8 LakhEBITDA · 1% margin
- ₹1.3 LakhPaid-up capital
- 26Employees (provident fund records)
- +25%Revenue CAGR, 3 years
- +50%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Customerlabs Digital Solutions Private Limited are on its company page.
Detailed financial statements for CustomerLabs
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of CustomerLabs
3 dated milestones of CustomerLabs across 6 years, from founding to its latest funding, stage changes and deals.
- Founded CustomerLabs is founded.
- Funding First funding round of $47K.
- Funding Latest funding round, Seed, of $1.1M.
Competitors of CustomerLabs
CustomerLabs has 10 listed competitors in our database, 10 of them funded. They include Twilio, Acquia, Capillary Technologies, Segment and Hightouch, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| acquia.com | 2007 | Boston, United States | $173.5M | 78 | AI powered digital experience and customer data management platform | |
| capillarytech.com | 2008 | Bengaluru, India | $239.1M | – | AI-powered loyalty management software is offered for enterprises. | |
| segment.com | 2011 | San Francisco, United States | $300M | 450 | Customer data is integrated and collected via cloud-based API platform. | |
| hightouch.com | 2019 | San Francisco, United States | $322.2M | 79 | Cloud based data integration and customer data platform | |
| sitecore.com | 1999 | Sausalito, United States | $1.23B | – | Cloud-based platform enables digital experience management for marketers. | |
| mparticle.com | 2012 | New York, United States | $266.6M | 151 | Customer data is collected and connected via API-based platform. | |
| tealium.com | 2008 | San Diego, United States | $277.45M | 353 | Customer data is managed and orchestrated via a specialized platform. | |
| getcensus.com | 2018 | San Francisco, United States | $80.3M | – | Cloud based customer data management platform | |
| treasuredata.com | 2011 | Mountain View, United States | $300.74M | 116 | Cloud-based customer data platform is used for personalized experiences. |
Detailed competitors of CustomerLabs
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
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Web traffic of CustomerLabs
The website of CustomerLabs (customerlabs.com) receives about 57K visits a month and ranks #542,502 among all websites worldwide, #5,452 in Graphics Multimedia and Web Design.
- Monthly visits57K
▼ 10.3% vs previous month
- Unique visitors26.4K
per month
- Global rank#542,502
among all websites
- Category rank#5,452
Computers Electronics and Technology · Graphics Multimedia and Web Design
- Bounce rate38%
- Pages per visit2.0
- Average visit24 sec
- DevicesDesktop 37% · Mobile 63%
Websites whose visitors overlap most with CustomerLabs. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| analyticodigital.com | 100% | – | #1,739,166 | View details | |
| fivestones.net | 94% | – | #2,476,937 | View details | |
| posimyth.com | 94% | 4.9K | #3,263,787 | View details | |
| rankvise.com | 94% | 680.7K | #858,221 | View details | |
| howtobuysaas.com | 94% | – | #1,718,416 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for CustomerLabs
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in MarketingTech
10 companies that operate in the same segment as CustomerLabs (MarketingTech), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Zeta Global is recognized as an AI-powered marketing cloud. | 2007 | New York, New York, United States | USD 357.58 M | USD 1.3 B | 3,142 | |
Multi-channel online marketing tools are provided for small businesses. | 1998 | Waltham, Massachusetts, United States | USD 37 M | – | – | |
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Mobile marketing platform for attribution and user acquisition | 2012 | San Francisco, California, United States | USD 1.72 B | USD 4.71 B | 532 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
SaaS email marketing solutions are offered to e-commerce businesses. | 2012 | Boston, Massachusetts, United States | USD 778.5 M | USD 1.23 B | 3,008 | |
Platform offering mobile ad network software | 2007 | Bengaluru, Karnataka, India | USD 265.6 M | USD 268.38 M | 733 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 |
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Frequently Asked Questions about CustomerLabs
CustomerLabs was founded in 2013 and raised its 1st funding round 2 years after it was founded.
CustomerLabs is headquartered in Newark, United States. It is registered at Newark, New Jersey, United States.
CustomerLabs is a funded company, having raised a total of $1.11M across 2 funding rounds to date. The company's 1st funding round was a Seed of $46.88K, raised on Jun 2015.
CustomerLabs has 26 employees.
The primary company behind CustomerLabs, Customerlabs Digital Solutions Private Limited, reported revenue of ₹12.31 Cr for FY 2025, up 8% year on year.
Founded in 2013 and based in Newark, United States, CustomerLabs operates as a cloud-based customer data platform. Customer data from websites, apps, servers, and other sources is collected, unified, and synchronized with customer relationship management systems. Marketing insights are generated, audiences are built, and events are tracked without coding. Solutions are utilized by sectors including e-commerce, B2B, and agencies.
CustomerLabs's top competitors include Twilio, Capillary Technologies and Segment.
CustomerLabs has 1 investor. Key investors include Times Internet.
CustomerLabs operates through Customerlabs Digital Solutions Private Limited.
The legal entities of CustomerLabs currently have 2 directors, including Vankayala Vishnu, Asim Ali.