About Directly OnDemand
Directly OnDemand is a company based in Palo Alto (United States) founded in 2011 was acquired by Movate in March 2022. It operates as a AI-as-a-Service and Pay-per-Use / Usage-Based. Directly OnDemand has raised $67.73 million across 8 funding rounds from investors including SVB, Wellfound and Movate. The company has 13 employees as of December 31, 2022. Directly OnDemand has completed 1 acquisition, including Kylie. Directly OnDemand offers products and services including OnDemand Customer Support and AI Automation Platform. Directly OnDemand operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Palo Alto, United States
- Employees 13 as on 31 Dec, 2022
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Ondemand Answers, Inc
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$67.73 M (USD)
in 8 rounds
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Latest Funding Round
$11 M (USD), Series B
May 20, 2020
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Investors
SVB
& 12 more
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Employee Count
13
as on Dec 31, 2022
- Investments & Acquisitions
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Acquired by
Movate
(Mar 30, 2022)
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Products & Services of Directly OnDemand
Directly OnDemand offers a comprehensive portfolio of products and services, including OnDemand Customer Support and AI Automation Platform.
AI-powered experts provide scalable customer support solutions.
Repetitive inquiries are automated using AI and machine learning.
People of Directly OnDemand
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Software Development Team
61 people
Leadership Team
51 people
Sales and Marketing
20 people
Human Resources and Administration
16 people
Senior Team
15 people
Operations Team
14 people
Project Team
12 people
Program Team
7 people
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Funding Insights of Directly OnDemand
Directly OnDemand has successfully raised a total of $67.73M across 8 strategic funding rounds. The most recent funding activity was a Series B round of $11 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Directly OnDemand
Directly OnDemand has secured backing from 13 investors, including venture fund and institutional investors. Prominent investors backing the company include SVB, Wellfound and Movate.
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Venture capital investments in technology startups are facilitated by M12.
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Investments in private tech ecosystem are made by Industry Ventures.
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Investor details for Directly OnDemand
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Investments & Acquisitions by Directly OnDemand
Directly OnDemand has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Kylie.
Investment portfolio details for Directly OnDemand
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- Portfolio identities
- Transaction dates
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Automatic email reply application
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Complete acquisition details for Directly OnDemand
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Financial Statements - Directly OnDemand
Detailed financials for Directly OnDemand
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Directly Ondemand Comparisons
Peer comparison for Directly OnDemand
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Competitors of Directly OnDemand
Directly OnDemand operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Directly OnDemand
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Latest news on Directly Ondemand
Complete news archive for Directly OnDemand
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Frequently Asked Questions about Directly OnDemand
Directly OnDemand was founded in 2011 and raised its 1st funding round 2 years after it was founded.
Directly OnDemand is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Directly OnDemand is a funded company, having raised a total of $67.73M across 8 funding rounds to date.
As of Dec 31, 2022, the latest employee count at Directly OnDemand is 13.
Customer support operations are enhanced by Directly OnDemand through AI-driven solutions and on-demand human expertise. Workforce augmentation, business continuity, and digital transformation are facilitated across industries like technology, telecommunications, and gaming. Scalable support is offered with AI automation for repetitive inquiries and a pay-for-performance model for expert resolutions. Seasonal scaling and cost optimization are supported, reducing contact center volume while improving customer satisfaction.
Directly OnDemand's top competitors include Twilio, Freshworks and Dialpad.
Directly OnDemand offers OnDemand Customer Support and AI Automation Platform.
Directly OnDemand has made 1 acquisition, including Kylie.
Directly OnDemand has 13 investors. Key investors include SVB, Wellfound, Movate, Avidbank, and Northgate Capital.