About EdgeTier
EdgeTier is a company based in Dublin (Ireland) founded in 2015 by Shane Lynn, Bart Lehane, and Ciaran Tobin. EdgeTier has raised $8.14 million across 2 funding rounds from investors including Enterprise Ireland, Smedvig Capital and Episode 1 Ventures. EdgeTier offers products and services including Sonar, Index, Coach, and Assist. EdgeTier operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others.
- Headquarter Dublin, Ireland
- Founders Shane Lynn, Bart Lehane, Ciaran Tobin
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$8.14 M (USD)
in 2 rounds
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Latest Funding Round
$6.45 M (USD), Series A
Jun 13, 2023
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Investors
Enterprise Ireland
& 3 more
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Employee Count
Not available
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Products & Services of EdgeTier
EdgeTier offers a comprehensive portfolio of products and services, including Sonar, Index, Coach, and Assist.
Real-time tool for identifying unusual customer message patterns.
AI system for tagging and summarizing customer interactions.
Platform for evaluating and improving agent performance through QA.
AI tool to reduce agent handling time and automate responses.
People of EdgeTier
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Funding Insights of EdgeTier
EdgeTier has successfully raised a total of $8.14M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $6.45 million completed in June 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in EdgeTier
EdgeTier has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Enterprise Ireland, Smedvig Capital and Episode 1 Ventures.
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Investment in private equity and venture capital since 1996.
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Seed & early-stage tech-focused venture capital firm
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Early-stage venture capital funding is provided to innovative companies.
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Investor details for EdgeTier
Investor domains, locations, round participation, and complete history require an active premium plan.
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by EdgeTier
Investment portfolio details for EdgeTier
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Financial Statements - EdgeTier
Detailed financials for EdgeTier
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Edgetier Comparisons
Peer comparison for EdgeTier
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Competitors of EdgeTier
EdgeTier operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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AI-powered conversation intelligence and automation are provided for contact centers.
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Cloud and AI-based conversational analytics are delivered by CallMiner.
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Platform that connects marketing and sales teams to track and optimise the buying journey
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Speech analytics and transcription services for call centers are provided.
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AI-driven analytics are applied to unstructured text for consumer insights.
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Cloud based platform offering speech analytics solutions
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Detailed competitors of EdgeTier
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Latest news on Edgetier
Complete news archive for EdgeTier
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Frequently Asked Questions about EdgeTier
EdgeTier was founded in 2015 and raised its 1st funding round 4 years after it was founded.
EdgeTier is headquartered in Dublin, Ireland.
Shane Lynn is the current CEO of EdgeTier. They have also founded this company.
EdgeTier is a funded company, having raised a total of $8.14M across 2 funding rounds to date.
EdgeTier was founded in 2015 in Dublin, Ireland, within the AI software sector. Customer service operations are supported through agent technology that resolves queries, personalizes customer data, and analyzes information for suggestions. Multi-lingual capabilities are included, along with data deployment and access via channels such as email, chat, SMS, Facebook, and WhatsApp. Clients served include Cartrawler, Electric Ireland, YapStone, and AIB.
EdgeTier's top competitors include Observe.AI, Invoca and CallMiner.
EdgeTier offers Sonar, Index, Coach, and Assist.
EdgeTier has 4 investors. Key investors include Enterprise Ireland, Smedvig Capital, Episode 1 Ventures, and Act Venture Capital.