Extend

San Francisco, United States Founded: 2019 • Age: 7 yrs
Extend is recognized for providing AI-driven post-purchase solutions.
Request Access

About Extend

Extend is a company based in San Francisco (United States) founded in 2019 by Joe Moss, Michael Darmousseh, Rohan Shah, and Woodrow Levin. It operates as a SaaS (Software-as-a-Service), and Commission-Based. Extend has raised $386.28 million across 6 funding rounds from investors including PayPal, Nationwide and 10X Capital. Extend offers products and services including Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges. Extend operates in a competitive market with competitors including Mulberry, Clyde, Evy, egaranti and Anycover, among others.

  • Headquarter San Francisco, United States
  • Founders Joe Moss, Michael Darmousseh, Rohan Shah, Woodrow Levin
  • Stage Unicorn
  • Sectors
    Retail
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Retail → E-Commerce Technology & Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $386.28 M (USD)

    in 6 rounds

  • Latest Funding Round
    $16.3 M (USD), Series C

    Aug 09, 2021

  • Investors
    PayPal

    & 15 more

  • Employee Count
    Employee Count
Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal

Products & Services of Extend

Extend offers a comprehensive portfolio of products and services, including Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Protection is offered for product failure and damage.

Coverage is provided for loss, damage, and theft.

Automated support is delivered for claim processing efficiency.

AI-powered detection is used to prevent fraudulent activities.

Seamless returns are facilitated to enhance customer experience.

People of Extend
Headcount 50-200
Employee Profiles 108
Employee Profiles
People
Jonathan Kentopp
Senior Product Manager
People
Rob Pfeifer
President
People
Christie Currie
Head Of Operations
People
Taylor Eth
Sr. Account Executive, Mid Market & Corporate Enterprise

Unlock access to complete

Funding Insights of Extend

Extend has successfully raised a total of $386.28M across 6 strategic funding rounds. The most recent funding activity was a Series C round of $16.3 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 6
  • Last Round Series C — $16.3M
  • First Round

    (07 Mar 2019)

  • Investors Count 16
Date Amount Transaction Name Valuation Lead Investors Investors
Aug, 2021 Amount Series C - Extend Valuation

investors

Jun, 2021 Amount Series C - Extend Valuation

investors

May, 2021 Amount Series C - Extend Valuation SoftBank Vision Fund
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Extend

Extend has secured backing from 16 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include PayPal, Nationwide and 10X Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Venture capital investments in technology and startups.
Founded Year Domain Location
Private equity investments are directed toward US-based companies.
Founded Year Domain Location
Venture capital firm focused on early-stage big data, health tech, AI, food tech, and multiple sectors
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Extend

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Extend

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Extend Comparisons

Employees
+
Add Comparison
Available on Premium

Competitors of Extend

Extend operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Mulberry, Clyde, Evy, egaranti and Anycover, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Warranty management solutions and insurance are provided for e-commerce businesses.
domain founded_year HQ Location
Warranty management solutions are provided for insurance businesses.
domain founded_year HQ Location
Product warranty management solutions are provided for e-commerce businesses.
domain founded_year HQ Location
Warranty management software solutions are provided for e-commerce businesses.
domain founded_year HQ Location
Loyalty management software is provided for e-commerce businesses.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Extend

Frequently Asked Questions about Extend

When was Extend founded?

Extend was founded in 2019.

Where is Extend located?

Extend is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Who is the current CEO of Extend?

Woodrow Levin is the current CEO of Extend. They have also founded this company.

Is Extend a funded company?

Extend is a funded company, having raised a total of $386.28M across 6 funding rounds to date. The company's 1st funding round was a Series C of $260M, raised on Mar 07, 2019.

What does Extend do?

Extend is established as a provider of post-purchase solutions for merchants, leveraging AI and automation to enhance customer experiences. Services are focused on product and shipping protection, automated claims processing, fraud detection, and seamless returns and exchanges. The platform is integrated with major commerce systems like Shopify and BigCommerce, serving industries such as apparel, electronics, furniture, and more. Revenue growth and cost reduction are facilitated through optimized customer interactions and fraud mitigation. Brand loyalty is nurtured by offering quick and efficient claim resolutions.

Who are the top competitors of Extend?

Extend's top competitors include Mulberry, Clyde and Evy.

What products or services does Extend offer?

Extend offers Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges.

Who are Extend's investors?

Extend has 16 investors. Key investors include PayPal, Nationwide, 10X Capital, SoftBank Vision Fund, and Launchpad Capital.

What is Extend's valuation?

The valuation of Extend is $1.6B as of May 2021.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available