About Extend
Extend is a Retail company based in San Francisco (United States) founded in 2019 by Joe Moss, Michael Darmousseh, Rohan Shah, and Woodrow Levin. Extend is recognized for providing AI-driven post-purchase solutions. It operates on a SaaS (Software-as-a-Service) and Commission-Based model. Extend has raised $386.28 million across 6 funding rounds from investors including PayPal, American Express and Nationwide. The company has 300 employees. Extend was last valued at $1.6 billion in December 2021. Its chief executive, as recorded, is Woodrow Levin. Its website extend.com draws about 361 thousand monthly visits. Extend offers products and services including Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges. Its focus areas include Technology, Software and Customer Experience Solutions. Its competitors include Mulberry and Clyde; 2 of its 2 listed competitors have raised funding.
Company details
Extend is established as a provider of post-purchase solutions for merchants, leveraging AI and automation to enhance customer experiences. Services are focused on product and shipping protection, automated claims processing, fraud detection, and seamless returns and exchanges. The platform is integrated with major commerce systems like Shopify and BigCommerce, serving industries such as apparel, electronics, furniture, and more. Revenue growth and cost reduction are facilitated through optimized customer interactions and fraud mitigation. Brand loyalty is nurtured by offering quick and efficient claim resolutions.
- Headquarters San Francisco, United States
- Employees 300
- Founders Joe Moss, Michael Darmousseh, Rohan Shah, Woodrow Levin
- Stage Unicorn
- SectorsRetail
- Website category Arts and Entertainment · TV Movies and Streaming
- Phone•••• ••••
- Website extend.com
- Social LinkedIn X Facebook Instagram
- Total Equity Funding$386.28M (USD)
in 6 rounds
- Latest Funding Round$16.3M (USD), Series C
Aug 2021
- InvestorsPayPal
& 22 more
- Employee Count300
Products & Services of Extend
Extend offers a comprehensive portfolio of products and services, including Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges.
Protection is offered for product failure and damage.
Coverage is provided for loss, damage, and theft.
Automated support is delivered for claim processing efficiency.
AI-powered detection is used to prevent fraudulent activities.
Seamless returns are facilitated to enhance customer experience.
Funding Insights of Extend
Extend has successfully raised a total of $386.28M across 6 strategic funding rounds. The most recent funding activity was a Series C round of $16.3 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $386.28M
- Total Rounds 6
- Last Round Series C — $16.3M
- First Round $3.55M
(Mar 2019)
- Investors Count 23
All 6 funding rounds of Extend with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2021 | $16.3M | Series C | – | – | – |
| Jun 2021 | $50M | Series C | – | – | – |
| May 2021 | $260M | Series C | $1.6B | SoftBank Vision Fund | |
| Sep 2020 | $40.02M | Series B | – | Meritech | |
| Nov 2019 | $16.4M | Series A | – | GreatPoint Ventures | |
| Mar 2019 | $3.55M | Series A | – | – | – |
| Date | Valuation | Stage |
|---|---|---|
| May 2021 | $1.6B | •••••••• |
Last known valuation $1.6B (Dec 2021). 23 investors in total: 18 institutional and 5 angel.
Investors in Extend
Extend has secured backing from 23 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include PayPal, American Express and Nationwide.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investments in technology and startups. | 2016 | visionfund.com | London, United Kingdom | |
Private equity investments are directed toward US-based companies. | meritechcapital.com | Palo Alto, United States | ||
Venture capital firm focused on early-stage big data, health tech, AI, food tech, and multiple sectors | gpv.com | San Francisco, United States | ||
Venture capital fund investing in fintech startups | 2020 | launchpad.vc | Oakland, United States | |
Access to private investment strategies is provided for institutional investors. | 2004 | 10xcapital.com | New York, United States | |
Multiple sectors are targeted for venture capital investments. | tomalesbaycapital.com | San Francisco, United States | ||
PE firm investing in the US | shahcap.com | Santa Clara, United States | ||
Investments in SaaS, marketplace, and middle market companies are managed. | pritzkergroup.com | Chicago, United States | ||
Tech focused seed & early stage VC firm investing primarily in the US | lightbank.com | Chicago, United States | ||
Venture capital is provided to multiple sectors by Presidio Ventures. | presidio-ventures.com | Santa Clara, United States |
Investor details for Extend
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of Extend
109 people are tracked at Extend (36 in leadership, 73 in team); the tracked headcount is 300.
| Name | Role | Group |
|---|---|---|
Joe Moss | Co-Founder | Leadership |
Michael Darmousseh | Co-Founder | Leadership |
Rohan Shah | Co-Founder | Leadership |
Woodrow Levin | Co-Founder & CEO | Leadership |
Rob Pfeifer | President | Leadership |
Christie Currie | Head Of Operations | Leadership |
Vasu Ramachandraiah | Director Of Engineering | Leadership |
Erich Sullivan | Sr. Director Of Store Operations | Leadership |
Shannon Payne | Head Of Customer Care | Leadership |
Elyse Graf | Head Of Fashion & Beauty | Leadership |
Krista Santangelo | Executive Assistant To CEO | Leadership |
Beth K. Ruggiero | Vice President, Creative + Marketing Studio | Leadership |
Steve Ellison | National Account Director | Leadership |
Jonathan Eidson | Account Director | Leadership |
Julia Bergen | Managing Art Director | Leadership |
Brandon Galovan | Vice President, Senior Counsel | Leadership |
Lindsay White | Director Of Product Management | Leadership |
Livia J. | Vice President Of Product Management | Leadership |
Jessica Nilsen | Senior Vice President Operations | Leadership |
Rhett Butler | Director Of Service Operations | Leadership |
89 more people are available in the full profile.
Complete people profiles for Extend
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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- Team structure
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Timeline of Extend
4 dated milestones of Extend across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Extend is founded.
- Funding First funding round of $3.6M.
- Milestone Reaches Unicorn status.
- Funding Latest funding round, Series C, of $16.3M.
Competitors of Extend
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| getmulberry.com | 2018 | New York, United States | $38.88M | 72 | Warranty management solutions and insurance are provided for e-commerce businesses. | |
| joinclyde.com | 2017 | New York, United States | $58M | Warranty management solutions are provided for insurance businesses. |
Detailed competitors of Extend
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of Extend
The website of Extend (extend.com) receives about 361.1K visits a month and ranks #142,442 among all websites worldwide, #9,315 in TV Movies and Streaming.
- Monthly visits361.1K
▲ 14.1% vs previous month
- Unique visitors179.7K
per month
- Global rank#142,442
among all websites
- Category rank#9,315
Arts and Entertainment · TV Movies and Streaming
- Bounce rate37%
- Pages per visit2.7
- Average visit1 min 02 sec
- DevicesDesktop 29% · Mobile 71%
Websites whose visitors overlap most with Extend. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| netflix.com | 100% | 1.7B | #26 | View details | |
| gotuit.com | 95% | View details | |||
| youtube.com | 87% | 30.4B | #2 | View details | |
front.tv | front.tv | 62% | – | ||
joqrextend.co.jp | joqrextend.co.jp | 48% | #964,435 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for Extend
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 16 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in E-Commerce Enablers & Infrastructure
3 companies that operate in the same segment as Extend (E-Commerce Enablers & Infrastructure) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
SaaS email marketing solutions are offered to e-commerce businesses. | 2012 | Boston, Massachusetts, United States | USD 778.5 M | USD 1.23 B | 3,008 | |
Platform acquiring Amazon FBA brands | 2018 | Walpole, Massachusetts, United States | USD 3.4 B | 233 | ||
Point-of-sale financing is facilitated via an online platform for retailers. | 2016 | Los Angeles, California, United States | USD 158.63 M | 576 |
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Related news about Extend
Complete news archive for Extend
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Frequently Asked Questions about Extend
Extend was founded in 2019.
Extend is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Woodrow Levin is the CEO of Extend, as recorded in our data. They have also founded this company.
Extend is a funded company, having raised a total of $386.28M across 6 funding rounds to date. The company's 1st funding round was a Series A of $3.55M, raised on Mar 2019.
Extend has 300 employees.
Extend is established as a provider of post-purchase solutions for merchants, leveraging AI and automation to enhance customer experiences. Services are focused on product and shipping protection, automated claims processing, fraud detection, and seamless returns and exchanges. The platform is integrated with major commerce systems like Shopify and BigCommerce, serving industries such as apparel, electronics, furniture, and more. Revenue growth and cost reduction are facilitated through optimized customer interactions and fraud mitigation. Brand loyalty is nurtured by offering quick and efficient claim resolutions.
Extend offers Product Protection, Shipping Protection, Claims Automation, Fraud Detection, and Returns and Exchanges.
Extend has 23 investors. Key investors include PayPal, American Express, Nationwide, Plug and Play Tech Center, and 10X Capital.
The valuation of Extend is $1.6B as of Dec 2021.
The website of Extend receives about 361 thousand visits a month and ranks #142,442 among all websites worldwide.