About Full Potential Solutions
Full Potential Solutions is a Technology company based in Kansas City (United States) founded in 2017 by Jason Kibilko and Amit Basak. Customer experience services are provided to businesses from Kansas City. Its Indian entity Fps Innovation Labs Private Limited reported revenue of ₹26.42 Cr. Full Potential Solutions offers products and services including Business Intelligence & Analytics, Omnichannel CX, AI Driven Conversations, Customer Care & Support, and Back Office Support. Its focus areas include Enterprise Applications, Customer Success Management and Customer Experience Management. Similar companies include ActiveCampaign, Zendesk and Verint; 2 of its 3 listed similar companies have raised funding.
Company details
Full Potential Solutions was established in 2017 in Kansas City, United States, by co-founders Jason Kibilko and Amit Basak. Operations center on delivering customer experience services within the business services sector. Support is extended to clients through consulting and implementation in areas such as customer interaction management and satisfaction enhancement. The company maintains a focus on regional and national operations, with services tailored to various industries.
- Headquarters Kansas City, United States
- Founders Jason Kibilko, Amit Basak
- SectorsTechnology
- Email••••••••
- Website fpsinc.com
- Social Facebook
- Legal Name Fps Innovation Labs Private Limited
- Date of Incorporation 30 May, 2019
- Jurisdiction Chennai, Tamil Nadu, India
- Indian entity revenue₹26.42 Cr
FY 2024 · +59% YoY
- Indian entity net profit₹2.08 Cr
FY 2024 · 8% margin
- Indian entity EBITDA₹3.10 Cr
FY 2024 · 12% margin
Associated legal entities of Full Potential Solutions
Full Potential Solutions operates through Fps Innovation Labs Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Fps Innovation Labs Private Limited CIN U72501TN2019FTC129645 | Active | 30 May 2019 | Chennai, Tamil Nadu | ₹26.4 Cr | 227 | 2 | View details |
Products & Services of Full Potential Solutions
Full Potential Solutions offers a comprehensive portfolio of products and services, including Business Intelligence & Analytics, Omnichannel CX, AI Driven Conversations, Customer Care & Support, and Back Office Support.
Provides data-driven insights for business decisions and customer strategies.
Facilitates multi-channel interactions to improve user experiences and retention.
Enables automated and intelligent customer dialogues for better support.
Offers solutions for handling inquiries and enhancing satisfaction levels.
Delivers administrative and executive aid for efficient business operations.
Board of directors of Fps Innovation Labs Private Limited (Full Potential Solutions)
Fps Innovation Labs Private Limited is the primary company behind Full Potential Solutions. The board of Fps Innovation Labs Private Limited currently have 2 directors; the longest-serving is Amit Kumar Basak, appointed in 2019.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Amit Kumar Basak DIN 08468163 | Director | 30 May 2019 | 7 yrs 5 mo | Fps Innovation Labs Private Limited |
| Arnab Kumar Basak DIN 08468165 | Director | 30 May 2019 | 7 yrs 5 mo | Fps Innovation Labs Private Limited |
People of Full Potential Solutions
45 people are tracked at Full Potential Solutions (16 in leadership, 29 in team).
| Name | Role | Group |
|---|---|---|
Jason Kibilko | Co-Founder | Leadership |
| Co-Founder | Leadership | |
Mitch Pobar | Director Global Quality | Leadership |
Stephane Minisini | VP Of IT And Security | Leadership |
Ryan Ward | Vice President Of Development | Leadership |
Bernadette C. | Director Of IT Operations | Leadership |
Steve Kezirian | CEO & Co-Founder | Leadership |
Marc Blais | Vice President Of Global Operations | Leadership |
Farheen Khot | Director Of Operations | Leadership |
Kris Angela del Mundo | Director Of Operations | Leadership |
Chris Schutte | Director Of Operations | Leadership |
María Fernanda Rodríguez Vargas | People & Culture Head - Senior Manager | Leadership |
Deb Kishore Dutta | Global Head, Quality At FPS | Leadership |
Shantanu Dhaka | Chief Product Officer | Leadership |
Somair F. | Director Of Product Management | Leadership |
Nate Nurmi | Director, Sales/bd | Leadership |
Nick Hesper A. | Business Intelligence Manager | Team |
Corina van Lieshout | Sales Development Specialist At Full Potential Solutions | Team |
Akshat Jain | Full Stack Developer And Prompt Engineer | Team |
Jessie Kid Fernando | Voice Engineer Lead | Team |
25 more people are available in the full profile.
Complete people profiles for Full Potential Solutions
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Financials of Full Potential Solutions
Figures of Fps Innovation Labs Private Limited, the primary company behind Full Potential Solutions, for FY 2024. Revenue was ₹26.42 Cr (+59% year on year). Net profit was ₹2.08 Cr (8% margin). EBITDA was ₹3.10 Cr (12% margin). Revenue has grown at a compounded annual rate of +94% over three years.
- ₹26.42 CrRevenue · FY 2024 · +59% YoY
- ₹2.08 CrNet profit · 8% margin
- ₹3.10 CrEBITDA · 12% margin
- ₹17.5 LakhPaid-up capital
- 227Employees (provident fund records)
- +94%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Fps Innovation Labs Private Limited are on its company page.
Detailed financial statements for Full Potential Solutions
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Similar companies to Full Potential Solutions
Full Potential Solutions has 3 listed similar companies in our database, 2 of them funded. They include ActiveCampaign, Zendesk and Verint.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| verint.com | 1994 | Melville, United States | 3,800 | AI-powered customer experience automation solutions are provided by Verint. |
Detailed similar companies of Full Potential Solutions
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of Full Potential Solutions
The website of Full Potential Solutions (fpsinc.com) receives about 9.6K visits a month.
- Monthly visits9.6K
▼ 38.7% vs previous month
Websites whose visitors overlap most with Full Potential Solutions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
mydavaocity.com | mydavaocity.com | 100% | #10,361,020 | – |
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Full Potential Solutions (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Full Potential Solutions
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Frequently Asked Questions about Full Potential Solutions
Full Potential Solutions was founded in 2017.
Full Potential Solutions is headquartered in Kansas City, United States. It is registered at Kansas City, Missouri, United States.
The primary company behind Full Potential Solutions, Fps Innovation Labs Private Limited, reported revenue of ₹26.42 Cr for FY 2024, up 59% year on year.
Full Potential Solutions was established in 2017 in Kansas City, United States, by co-founders Jason Kibilko and Amit Basak. Operations center on delivering customer experience services within the business services sector. Support is extended to clients through consulting and implementation in areas such as customer interaction management and satisfaction enhancement. The company maintains a focus on regional and national operations, with services tailored to various industries.
Full Potential Solutions's top competitors include Zendesk, ActiveCampaign and Verint.
Full Potential Solutions offers Business Intelligence & Analytics, Omnichannel CX, AI Driven Conversations, Customer Care & Support, and Back Office Support.
Full Potential Solutions operates through Fps Innovation Labs Private Limited.
The legal entities of Full Potential Solutions currently have 2 directors, including Amit Kumar Basak, Arnab Kumar Basak.