About Fuzzlab
Fuzzlab is a Technology company based in Woodford Green (United Kingdom) founded in 2016. It operates as an AI-powered virtual assistants for automating social housing tenant queries. It operates on a B2B and SaaS model. Fuzzlab offers products and services including Virtual Assistants, Livechat, and Data Analytics. Its focus areas include Public Sector, Social Housing, Customer Service and AI Chatbots. Its legal entity is Fuzzlab Ltd. Its competitors include SMS Assist, Happy, Latchel, Mezo and Lessen and 3 more; 7 of its 8 listed competitors have raised funding.
Company details
Fuzzlab provides AI-driven virtual assistants that automate customer self-service in the UKs social housing sector. It uses chatbots to handle tenant enquiries on various digital channels, reducing call volumes and freeing human agents for complex issues. The platform integrates with housing management systems, offers data analytics, and supports features like repairs and rent accounts, enhancing customer engagement for social landlords.
- Headquarters Woodford Green, United Kingdom
- SectorsTechnology
- Website fuzzlab.co.uk
- Social X Facebook
- Legal Name Fuzzlab Ltd
Products & Services of Fuzzlab
Fuzzlab offers a comprehensive portfolio of products and services, including Virtual Assistants, Livechat, and Data Analytics.
Automates tenant queries and self-service in social housing
Enables seamless transition from bot to human chat support
Provides insights on customer queries and engagement
People of Fuzzlab
1 people are tracked at Fuzzlab (1 in leadership).
| Name | Role | Group |
|---|---|---|
Scott Summers | CEO | Leadership |
Complete people profiles for Fuzzlab
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Competitors of Fuzzlab
Fuzzlab has 8 listed competitors in our database, 7 of them funded. They include SMS Assist, Happy, Latchel, Mezo and Lessen, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| smsassist.com | 2003 | Chicago, United States | $255M | 946 | SaaS-driven maintenance solutions for commercial spaces are provided. | |
| happy.co | 2011 | Carlsbad, United States | $78.77M | 30 | Software for property maintenance, asset management, and leasing is developed. | |
| latchel.com | 2016 | Seattle, United States | $41.1M | – | Maintenance management software is provided for property owners and managers. | |
| mezo.io | 2020 | Chicago, United States | $6M | – | Mezo is recognized for AI-powered property maintenance software. | |
| lessen.co | 2019 | Valencia, Spain | – | – | Lessen was founded in 2019 in Valencia, Spain. | |
| safehub.io | 2018 | San Francisco, United States | $19.06M | – | Sensor solutions for infrastructural risk and damage assessment are developed. | |
| facilio.com | 2017 | New York, United States | $42.9M | 137 | SaaS platform for property operations and maintenance is delivered. | |
| clixifix.com | 2012 | Spennymoor, United Kingdom | $1.09M | 17 | Repair resolution software is offered for customer care teams. |
Detailed competitors of Fuzzlab
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- Full competitor set
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Top companies in AI in Customer Support
10 companies that operate in the same segment as Fuzzlab (AI in Customer Support), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | – | |
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | – | USD 995.33 K | 69 | |
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | – | USD 7.13 M | 89 | |
Technology solutions for business process outsourcing are provided globally. | 1999 | Madrid, Madrid, Spain | – | – | – | |
AI-driven customer service solutions are offered to enterprises. | – | Shenzhen, Guangdong, China | USD 2.77 M | – | – | |
Provides AI and human-powered omnichannel customer service solutions for businesses. | 2016 | Bengaluru, Karnataka, India | – | USD 124.92 K | – | |
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support. | 2013 | Delhi, Delhi, India | – | – | – | |
Delivers AI-powered telecom products, cloud services, and enterprise solutions. | 2007 | Bengaluru, Karnataka, India | – | USD 1.89 M | 32 | |
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors. | 2010 | San Jose, California, United States | – | USD 119.93 K | 2 | |
Offers call center software, help desk, and lead management for various industries. | 1995 | Delhi, Delhi, India | – | USD 1.34 M | 89 |
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Frequently Asked Questions about Fuzzlab
Fuzzlab was founded in 2016.
Fuzzlab is headquartered in Woodford Green, United Kingdom.
Fuzzlab provides AI-driven virtual assistants that automate customer self-service in the UKs social housing sector. It uses chatbots to handle tenant enquiries on various digital channels, reducing call volumes and freeing human agents for complex issues. The platform integrates with housing management systems, offers data analytics, and supports features like repairs and rent accounts, enhancing customer engagement for social landlords.
Fuzzlab's top competitors include Happy, SMS Assist and Mezo.
Fuzzlab offers Virtual Assistants, Livechat, and Data Analytics.
Fuzzlab operates through Fuzzlab Ltd.