About Hyphenate
Hyphenate is a Telecommunications company based in San Francisco (United States) founded in 2015. AI-powered chatbots are utilized for customer support automation. It operates in the Telecommunications and Technology sectors. Hyphenate has raised $35.5 million across 2 funding rounds from investors including Susquehanna, Matrix Partners China and Sequoia Capital. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Dialpad, Genesys and Zendesk; 3 of its 3 listed competitors have raised funding.
Company details
Hyphenate was founded in 2015 in San Francisco, United States, and operates within the AI technology sector focused on customer support solutions. SDKs are embedded in mobile operating systems to facilitate user connections and chats. Routine inquiries are automated through AI bots, while real-time voice and video communications are supported within applications. Operations emphasize integration and management for enhanced user interactions.
- Headquarters San Francisco, United States
- SectorsTelecommunicationsTechnology
- Website hyphenate.io
- Social LinkedIn X
- Total Equity Funding$35.5M (USD)
in 2 rounds
- Latest Funding Round$13.5M (USD), Series C
Nov 2016
- InvestorsSusquehanna
& 2 more
Funding Insights of Hyphenate
Hyphenate has successfully raised a total of $35.5M across 2 strategic funding rounds. The most recent funding activity was a Series C round of $13.5 million completed in November 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $35.5M
- Total Rounds 2
- Last Round Series C — $13.5M
- First Round $22M
(Jun 2015)
- Investors Count 3
All 2 funding rounds of Hyphenate with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2016 | $13.5M | Series C | – | – | |
| Jun 2015 | $22M | Series B | – | – |
3 investors in total: 3 institutional.
Investors in Hyphenate
Hyphenate has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Susquehanna, Matrix Partners China and Sequoia Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Multiple sectors are invested in by this venture capital firm. | matrixpartners.com.cn | Chaoyang, China | ||
Diversified investment management is handled by SIG across multiple assets. | 1987 | sig.com | Bala Cynwyd, United States | |
Sequoia Capital is engaged in venture capital investments. | 1972 | sequoiacap.com |
Investor details for Hyphenate
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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Timeline of Hyphenate
3 dated milestones of Hyphenate across 1 years, from founding to its latest funding, stage changes and deals.
- Founded Hyphenate is founded.
- Funding First funding round of $22.0M.
- Funding Latest funding round, Series C, of $13.5M.
Competitors of Hyphenate
Hyphenate has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Zendesk.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Hyphenate
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- Full competitor set
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Top companies in Communication Apps
3 companies that operate in the same segment as Hyphenate (Communication Apps) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Family and friends are connected through location-sharing mobile app. | 2008 | San Francisco, California, United States | USD 89.74 M | USD 489.48 M | 569 | |
Live-streaming platform for user connections and content monetization is provided. | 2009 | Mountain View, California, United States | USD 373.44 M | 842 | ||
Secure private messaging and multimedia sharing are facilitated worldwide. | 2009 | Menlo Park, California, United States | USD 58.25 M | USD 19.89 M | 6,121 |
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Frequently Asked Questions about Hyphenate
Hyphenate was founded in 2015.
Hyphenate is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Hyphenate is a funded company, having raised a total of $35.5M across 2 funding rounds to date. The company's 1st funding round was a Series B of $22M, raised on Jun 2015.
Hyphenate was founded in 2015 in San Francisco, United States, and operates within the AI technology sector focused on customer support solutions. SDKs are embedded in mobile operating systems to facilitate user connections and chats. Routine inquiries are automated through AI bots, while real-time voice and video communications are supported within applications. Operations emphasize integration and management for enhanced user interactions.
Hyphenate has 3 investors. Key investors include Susquehanna, Matrix Partners China, and Sequoia Capital.