About Hyphenate
Hyphenate is a company based in San Francisco (United States) founded in 2015.. Hyphenate has raised $35.5 million across 2 funding rounds from investors including Susquehanna, Matrix Partners China and Sequoia Capital. Hyphenate operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter San Francisco, United States
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Sectors
TelecommunicationsTechnology
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Phone
*********
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Website
*********
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Social
*********
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$35.5 M (USD)
in 2 rounds
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Latest Funding Round
$13.5 M (USD), Series C
Nov 29, 2016
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Investors
Susquehanna
& 2 more
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Employee Count
Employee Count
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Funding Insights of Hyphenate
Hyphenate has successfully raised a total of $35.5M across 2 strategic funding rounds. The most recent funding activity was a Series C round of $13.5 million completed in November 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series C — $13.5M
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First Round
First Round
(01 Jun 2015)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov, 2016 | Amount | Series C - Hyphenate | Valuation |
investors |
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| Jun, 2015 | Amount | Series B - Hyphenate | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Hyphenate
Hyphenate has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Susquehanna, Matrix Partners China and Sequoia Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Multiple sectors are invested in by this venture capital firm.
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Founded Year | Domain | Location | |
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Diversified investment management is handled by SIG across multiple assets.
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Founded Year | Domain | Location | |
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Sequoia Capital is engaged in venture capital investments.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Hyphenate
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
|
2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Hyphenate
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Hyphenate Comparisons
Competitors of Hyphenate
Hyphenate operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Hyphenate
When was Hyphenate founded?
Hyphenate was founded in 2015.
Where is Hyphenate located?
Hyphenate is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Hyphenate a funded company?
Hyphenate is a funded company, having raised a total of $35.5M across 2 funding rounds to date. The company's 1st funding round was a Series B of $22M, raised on Jun 01, 2015.
What does Hyphenate do?
Hyphenate was founded in 2015 in San Francisco, United States, and operates within the AI technology sector focused on customer support solutions. SDKs are embedded in mobile operating systems to facilitate user connections and chats. Routine inquiries are automated through AI bots, while real-time voice and video communications are supported within applications. Operations emphasize integration and management for enhanced user interactions.
Who are the top competitors of Hyphenate?
Hyphenate's top competitors include Twilio, Genesys and Freshworks.
Who are Hyphenate's investors?
Hyphenate has 3 investors. Key investors include Susquehanna, Matrix Partners China, and Sequoia Capital.