About Impel
Impel is a company based in Syracuse (United States) founded in 2011 by Michael Quigley and Devin Daly.. Impel has raised $126 million across 3 funding rounds from investors including Silversmith, Wavecrest Growth Partners and David Metter. The company has 107 employees as of December 31, 2022. Impel has completed 1 acquisition, including Outsell. Impel offers products and services including Sales AI Copilot, Service AI, and Chat AI. Impel operates in a competitive market with competitors including Gupshup, TaskUs, Xtime, Qualified and myKaarma, among others.
- Headquarter Syracuse, United States
- Employees 107 as on 31 Dec, 2022
- Founders Michael Quigley, Devin Daly
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Sectors
TechnologyTransportation, Automotive & Logistics
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Phone
*********
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Website
*********
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Social
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- Legal Name Augmented Reality Products Dba
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$126 M (USD)
in 3 rounds
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Latest Funding Round
$104 M (USD), Series C
Dec 19, 2022
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Investors
Silversmith
& 5 more
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Employee Count
107
as on Dec 31, 2022
- Investments & Acquisitions
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Products & Services of Impel
Impel offers a comprehensive portfolio of products and services, including Sales AI Copilot, Service AI, and Chat AI. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI assistant for converting leads in automotive sales processes.
Automates personalized outreach for service appointments.
Provides 24/7 support in digital showrooms.
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Funding Insights of Impel
Impel has successfully raised a total of $126M across 3 strategic funding rounds. The most recent funding activity was a Series C round of $104 million completed in December 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series C — $104.0M
- First Round First Round
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec, 2022 | Amount | Series C - Impel | Valuation | Silversmith | |
| Oct, 2018 | Amount | Series B - Impel | Valuation | Wavecrest Growth Partners | |
| Feb, 2014 | Amount | Series A - Impel | Valuation | StartFast |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Impel
Impel has secured backing from 6 investors, including venture fund and angel investors. Prominent investors backing the company include Silversmith, Wavecrest Growth Partners and David Metter. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital firm investing in technology and healthcare sectors
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Founded Year | Domain | Location | |
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Wavecrest Growth Partners is engaged in providing growth capital and expertise.
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Founded Year | Domain | Location | |
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StartFast Ventures is focused on investing in B2B SaaS startups.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Impel
Impel has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Outsell. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Automotive customer engagement is enabled via digital marketing SaaS.
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2004 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Impel
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Impel Comparisons
Competitors of Impel
Impel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Gupshup, TaskUs, Xtime, Qualified and myKaarma, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| domain | founded_year | HQ Location |
Customer engagement tools for automotive dealers are provided.
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| domain | founded_year | HQ Location |
AI-driven marketing solutions are provided for pipeline generation.
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| domain | founded_year | HQ Location |
SaaS-based customer interaction management is provided for dealerships.
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| domain | founded_year | HQ Location |
Digital marketing solutions for automotive dealerships are delivered.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Impel
Frequently Asked Questions about Impel
When was Impel founded?
Impel was founded in 2011 and raised its 1st funding round 3 years after it was founded.
Where is Impel located?
Impel is headquartered in Syracuse, United States. It is registered at Syracuse, New York, United States.
Who is the current CEO of Impel?
Devin Daly is the current CEO of Impel. They have also founded this company.
Is Impel a funded company?
Impel is a funded company, having raised a total of $126M across 3 funding rounds to date.
How many employees does Impel have?
As of Dec 31, 2022, the latest employee count at Impel is 107.
What does Impel do?
Impel was established in 2011 and is headquartered in Syracuse, United States. Operations focus on the automotive sector, where SaaS platforms are utilized to support dealership marketing. Services encompass merchandising tools, photograph management systems, advertising oversight, and additional functionalities designed to streamline digital asset handling and promotional efforts across dealership networks.
What products or services does Impel offer?
Impel offers Sales AI Copilot, Service AI, and Chat AI.
How many acquisitions has Impel made?
Impel has made 1 acquisition, including Outsell.
Who are Impel's investors?
Impel has 6 investors. Key investors include Silversmith, Wavecrest Growth Partners, David Metter, Harpreet Grewal, and StartFast Ventures.