Inbenta

Foster City, United States
AI self-service platforms are delivered via chatbots and NLP search.
Annual revenue - Latest available
Total funding $63.3M 5 rounds
Employees - Tracked headcount
Investors 5 Known backers
Products 4 Services tracked
Competitors 10 Brand Intelligence

About Inbenta

Inbenta is a company based in Foster City (United States) by Ferran Saurina. Inbenta has raised $63.27 million across 5 funding rounds from investors including Tritium Partners, Ntt Docomo Ventures and Amasia. Inbenta has completed 1 acquisition, including Horizn. Inbenta offers products and services including Knowledge, Chat, Search, and Assist. Inbenta operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

  • Headquarter Foster City, United States
  • Founders Ferran Saurina
  • Sectors
    Technology
  • Phone
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  • Website
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  • Social
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  • Legal Name Inbenta Holdings Inc
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $63.27 M (USD)

    in 5 rounds

  • Latest Funding Round
    $40 M (USD), Series C

    Jan 11, 2023

  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
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Products & Services of Inbenta

Inbenta offers a comprehensive portfolio of products and services, including Knowledge, Chat, Search, and Assist.

Product name locked
Category locked
Primary

AI-enabled base for organizing and accessing data efficiently

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Automated interactions with high accuracy for customer support

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Predictive intent-based tool to enhance self-service options

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Tools for human agents with workflow and escalation features

People of Inbenta

Headcount 50-200
Employee Profiles 21
Board Members and Advisors 4
Employee Profiles
People
Oriol Ferrer
Software Developer
People
Jean-François Mercier
VP Sales & Customer Success Manager
People
Melissa Solis
Chief Executive Officer
People
Genís Ureña Sierra
Head, Information Security

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Board Members and Advisors
people
Merlin Bise
Board Member
people
Chris Steiner
Board Member
people
Matt Bowman
Board Member

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Funding Insights of Inbenta

Inbenta has successfully raised a total of $63.27M across 5 strategic funding rounds. The most recent funding activity was a Series C round of $40 million completed in January 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Inbenta

Inbenta has secured backing from 5 investors, including venture fund investors. Prominent investors backing the company include Tritium Partners, Ntt Docomo Ventures and Amasia.

All
Venture Fund
Investor Description Founded Year Domain Location
Private equity firm focused on acquiring businesses in supply chain, logistics, fintech, and multiple sectors
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NTT Group backed venture capital fund
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Amasia is focused on venture capital investments in sustainability.
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Investor details for Inbenta

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  • Investor locations
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Verified entity values are shown only after access is granted.

Investments & Acquisitions by Inbenta

Inbenta has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Horizn.

Investments
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Investment portfolio details for Inbenta

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
SaaS solution to increase product knowledge
Locked Locked 2009 Locked
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Complete acquisition details for Inbenta

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Financial Statements - Inbenta

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Detailed financials for Inbenta

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Inbenta Comparisons

Inbenta Primary company
Description
AI self-service platforms are delivered via chatbots and NLP...
Location
Foster City, United States
Founded Year
-
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Inbenta

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Competitors of Inbenta

Inbenta operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Inbenta

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Latest news on Inbenta

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Complete news archive for Inbenta

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Frequently Asked Questions about Inbenta

Inbenta is headquartered in Foster City, United States. It is registered at Foster City, California, United States.

Inbenta is a funded company, having raised a total of $63.27M across 5 funding rounds to date.

Inbenta is headquartered in Foster City, United States, and operates in the AI software sector. Self-service solutions are provided through chatbots and natural language processing for search functionalities. Semantic search technology is employed to handle complex language operations in virtual assistants. Interaction, knowledge, and content management tools are integrated to support customer service operations across online channels.

Inbenta's top competitors include Twilio, Freshworks and Dialpad.

Inbenta offers Knowledge, Chat, Search, and Assist.

Inbenta has made 1 acquisition, including Horizn.

Inbenta has 5 investors. Key investors include Tritium Partners, Ntt Docomo Ventures, Amasia, Level Equity, and Scale Capital.

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