Interactions
About Interactions
Interactions is a Technology company based in Franklin (United States), and was acquired by SoundHound in September 2025. AI-based conversational virtual assistant solutions are provided. Interactions has raised $154.54 million across 18 funding rounds from investors including SoundHound, European Union and Updata Partners. The company has 23 employees. Its chief executive, as recorded, is Michael Iacobucci. Its website interactions.com draws about 16 thousand monthly visits. Its Indian entity Interactions Virtual Assistant India Llp reported revenue of ₹10.99 Cr. Interactions offers products and services including Interactions Platform, Intelligent Virtual Assistants, and Professional Services. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its competitors include Dialpad, Freshworks and Twilio; 3 of its 3 listed competitors have raised funding.
Company details
Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyaltyrewards. In Nov14, ATT gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
- Headquarters Franklin, United States
- Employees 23
- Stage Acquired
- SectorsTechnology
- Phone•••• ••••
- Website interactions.com
- Social LinkedIn X YouTube
- Acquired by SoundHound (Sep 2025)
- Legal Name Interactions Virtual Assistant India Llp
- Date of Incorporation 11 Jul, 2019
- Jurisdiction Mumbai, Maharashtra, India
- Indian entity revenue₹10.99 Cr
FY 2023
- Indian entity net profit₹87.6 Lakh
FY 2023 · 8% margin
- Indian entity EBITDA₹1.54 Cr
FY 2023 · 14% margin
- Total Equity Funding$154.54M (USD)
in 18 rounds
- Latest Funding Round$123.59K (USD), Grant
Dec 2018
- InvestorsSoundHound
& 10 more
- Employee Count23
- Acquired bySoundHound
(Sep 2025)
Associated legal entities of Interactions
Interactions operates through Interactions Virtual Assistant India Llp (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Interactions Virtual Assistant India Llp CIN AAP-8763 | Active | 11 Jul 2019 | Mumbai, Maharashtra | ₹11.0 Cr | 23 | 2 | View details |
Products & Services of Interactions
Interactions offers a comprehensive portfolio of products and services, including Interactions Platform, Intelligent Virtual Assistants, and Professional Services.
Platform for automating customer experiences with AI and human intelligence
Tools for enhancing customer interactions through AI automation
Services for flawless brand experiences and integration support
Apps and channels of Interactions
its YouTube channel Interactions has 101 subscribers and 10 videos.
Videos from Interactions
The most watched videos on Interactions's YouTube channel, Interactions (101 subscribers). Click a video to play it here.
More on Interactions.
Funding Insights of Interactions
Interactions has successfully raised a total of $154.54M across 18 strategic funding rounds. The most recent funding activity was a Grant round of $123.59 thousand completed in December 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $154.54M
- Total Rounds 18
- Last Round Grant — $123,588
- First Round $375,000
(Jul 2005)
- Investors Count 10
Latest 10 of 18 funding rounds of Interactions with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2018 | $123,588 | Grant | – | – | |
| Dec 2016 | $124,334 | Grant | – | – | |
| Aug 2016 | $63.6M | Series E | – | Revolution, NewSpring | |
| Feb 2016 | $11M | Unspecified | – | – | – |
| Apr 2015 | $9.5M | Unspecified | – | – | – |
| Mar 2015 | $9.5M | Unspecified | – | – | – |
| May 2013 | $40.01M | Series D | – | SoftBank Capital | |
| Jul 2011 | $11.96M | Series C | – | Sigma Partners | |
| Jul 2011 | $12M | Unspecified | – | – | |
| Mar 2011 | $10.45M | Series C | – | – | – |
11 investors in total: 11 institutional.
Investors in Interactions
Interactions has secured backing from 11 investors, including institutional and venture fund investors. Prominent investors backing the company include SoundHound, European Union and Updata Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Revolution is recognized as a D.C.-based investment firm. | revolution.com | Washington, Dc, United States | ||
Investment firm focusing on lower-middle market growth, healthcare, and various strategies. | newspringcapital.com | |||
Comcast Ventures is focused on investing in technology startups. | comcastventures.com | San Francisco, United States | ||
Early-stage VC investments are made in US, Canada, and Asia. | sigmapartners.com | Danville, United States | ||
Early-stage investments in tech companies are made globally. | softbankvc.com | New York, United States | ||
Early-stage venture capital is invested in US companies. | sigmaprime.com | Boston, United States | ||
Investments are made in early to mid-stage US companies. | xacp.com | Radnor, United States | ||
Investment services are offered by North Hill Ventures in fintech. | northhillventures.com | Boston, United States | ||
Private equity investments are directed toward multiple sectors. | 1998 | updata.com | ||
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability | 1958 | europa.eu | Brussels, Belgium |
Investor details for Interactions
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
Board of directors of Interactions Virtual Assistant India Llp (Interactions)
Interactions Virtual Assistant India Llp is the primary company behind Interactions. The board of Interactions Virtual Assistant India Llp currently have 2 directors; the longest-serving is Vikram Yogesh Shah, appointed in 2019. 2 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vikram Yogesh Shah DIN 07512227 | Designated Partner | 11 Jul 2019 | 7 yrs 4 mo | Interactions Virtual Assistant India Llp |
| Nitesh Sharan DIN 11421394 | Designated Partner | 15 Dec 2025 | 11 mo | Interactions Virtual Assistant India Llp |
People of Interactions
54 people are tracked at Interactions (28 in leadership, 6 in board & advisors, 20 in team); the tracked headcount is 23.
| Name | Role | Group |
|---|---|---|
Michael Iacobucci | CEO | Leadership |
Tara Mitchell | Vice President Of Sales Operations And Partnerships | Leadership |
Phil Gray | Chief Product Officer | Leadership |
Mike Iacobucci | CEO | Leadership |
Mary Clermont | Chief People Officer | Leadership |
Thomas Lasalle | VP Of Accounting & Finance | Leadership |
Dan Giatrelis | Senior Vice President Of Sales | Leadership |
Casey Thornsberry | Sr. Director Of Account Management | Leadership |
Matt Malek | CFO & EVP, Alliances & Business Development | Leadership |
Tara Rose | People Success Partner | Leadership |
Carl Robson | Sales Director Northern Europe- Artificial Intelligence | Leadership |
Chris Quarella | Director Of Partnerships - Growth & Development | Leadership |
Mohsin R. | Senior Director Of Engineering | Leadership |
Gillian Smith | Head Of Demand Generation | Leadership |
Shanequa Grant | Vp, People Success Partners | Leadership |
Paul Quigley | Sr. Sales Director | Leadership |
Joe Risgin | Director, Growth & Innovation - Enterprise | Leadership |
Benjamin Stern | Vp, Software Systems R&d | Leadership |
Srinivas Bangalore | Senior Vice President Of AI / Chief AI Officer | Leadership |
Steve Hughes | Senior Sales Director | Leadership |
34 more people are available in the full profile.
Complete people profiles for Interactions
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Interactions
Figures of Interactions Virtual Assistant India Llp, the primary company behind Interactions, for FY 2023. Revenue was ₹10.99 Cr. Net profit was ₹87.6 Lakh (8% margin). EBITDA was ₹1.54 Cr (14% margin). Revenue has grown at a compounded annual rate of +102% over three years.
- ₹10.99 CrRevenue · FY 2023
- ₹87.6 LakhNet profit · 8% margin
- ₹1.54 CrEBITDA · 14% margin
- 23Employees (provident fund records)
- +102%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Interactions Virtual Assistant India Llp are on its company page.
Detailed financial statements for Interactions
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Timeline of Interactions
3 dated milestones of Interactions across 20 years, from founding to its latest funding, stage changes and deals.
- Funding First funding round of $375K.
- Funding Latest funding round, Grant, of $124K.
- Exit Acquired by SoundHound.
Competitors of Interactions
Interactions has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Freshworks and Twilio.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. |
Detailed competitors of Interactions
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Interactions
The website of Interactions (interactions.com) receives about 16K visits a month.
- Monthly visits16K
▲ 39.7% vs previous month
Websites whose visitors overlap most with Interactions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| intervision.com | 100% | 10.3K | #2,002,339 | View details | |
trovi.com | trovi.com | 97% | #131,840 | – | |
optmumdigitalmarketing.com | optmumdigitalmarketing.com | 94% | #5,995,135 | – | |
| obbserv.com | 93% | 3K | #5,058,113 | View details | |
| digidzn.com | 84% | 1.9K | #8,606,321 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 22 similar websites and full traffic analytics for Interactions
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 22 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Chatbots
3 companies that operate in the same segment as Interactions (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Sierra is focused on enhancing customer experiences through AI technology. | 2023 | San Francisco, California, United States | USD 1.59 B | 1,107 |
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Related news about Interactions
Complete news archive for Interactions
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Frequently Asked Questions about Interactions
Interactions is headquartered in Franklin, United States.
Michael Iacobucci is the CEO of Interactions, as recorded in our data.
Interactions is a funded company, having raised a total of $154.54M across 18 funding rounds to date. The company's 1st funding round was a Series C of $10.45M, raised on Jul 2005.
Interactions has 23 employees.
The primary company behind Interactions, Interactions Virtual Assistant India Llp, reported revenue of ₹10.99 Cr for FY 2023.
Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyaltyrewards. In Nov14, ATT gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
Interactions's top competitors include Twilio, Freshworks and Dialpad.
Interactions offers Interactions Platform, Intelligent Virtual Assistants, and Professional Services.
Interactions has 11 investors. Key investors include SoundHound, European Union, Updata Partners, Revolution, and NewSpring Capital.
Interactions operates through Interactions Virtual Assistant India Llp.
Yes. Interactions was acquired by SoundHound in September 2025.
The legal entities of Interactions currently have 2 directors, including Vikram Yogesh Shah, Nitesh Sharan.