Interactions
About Interactions
Interactions is a company based in Franklin (United States) was acquired by SoundHound in September 2025. Interactions has raised $202.79 million across 18 funding rounds from investors including SoundHound, European Union and Updata Partners. The company has 23 employees as of March 22, 2024. Interactions offers products and services including Interactions Platform, Intelligent Virtual Assistants, and Professional Services. Interactions operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Headquarter Franklin, United States
- Employees 23 as on 22 Mar, 2024
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Interactions Virtual Assistant India Llp
- Date of Incorporation 11 Jul, 2019
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$202.79 M (USD)
in 18 rounds
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Latest Funding Round
$123.59 K (USD), Grant
Dec 01, 2018
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Investors
SoundHound
& 10 more
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Employee Count
23
as on Mar 22, 2024
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Acquired by
SoundHound
(Sep 10, 2025)
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Products & Services of Interactions
Interactions offers a comprehensive portfolio of products and services, including Interactions Platform, Intelligent Virtual Assistants, and Professional Services.
Platform for automating customer experiences with AI and human intelligence
Tools for enhancing customer interactions through AI automation
Services for flawless brand experiences and integration support
People of Interactions
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Leadership Team
13 people
Sales and Marketing
11 people
Creative and Marketing Team
8 people
Product Management Team
5 people
Software Development Team
4 people
Human Resources and Administration
3 people
Data Analysis and Operations Team
2 people
Finance and Accounting
1 people
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Funding Insights of Interactions
Interactions has successfully raised a total of $202.79M across 18 strategic funding rounds. The most recent funding activity was a Grant round of $123.59 thousand completed in December 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Interactions
Interactions has secured backing from 11 investors, including institutional and venture fund investors. Prominent investors backing the company include SoundHound, European Union and Updata Partners.
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Revolution is recognized as a D.C.-based investment firm.
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Investment firm focusing on lower-middle market growth, healthcare, and various strategies.
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Comcast Ventures is focused on investing in technology startups.
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Investor details for Interactions
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- Investor locations
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Investments & Acquisitions by Interactions
Investment portfolio details for Interactions
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- Transaction dates
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Financial Statements - Interactions
Detailed financials for Interactions
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
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- Profit trends
- Statement rows
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Interactions Comparisons
Peer comparison for Interactions
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
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Competitors of Interactions
Interactions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer experience management software is provided for brands.
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AI-powered conversation intelligence and automation are provided for contact centers.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of Interactions
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Interactions
Complete news archive for Interactions
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Frequently Asked Questions about Interactions
Interactions is headquartered in Franklin, United States.
Michael Iacobucci is the current CEO of Interactions.
Interactions is a funded company, having raised a total of $202.79M across 18 funding rounds to date.
As of Mar 22, 2024, the latest employee count at Interactions is 23.
Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyaltyrewards. In Nov14, ATT gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
Interactions's top competitors include Twilio, Freshworks and Dialpad.
Interactions offers Interactions Platform, Intelligent Virtual Assistants, and Professional Services.
Interactions has 11 investors. Key investors include SoundHound, European Union, Updata Partners, Revolution, and NewSpring Capital.