About OvationCXM
OvationCXM is a Technology company based in Tiburon (United States) founded in 2013 by Tim Attinger, Guiseppi Marzelli, and Alfred Kahn. It operates as a customer journey management solutions are provided for real-time experience improvements. OvationCXM has raised $52.06 million across 9 funding rounds from investors including KeyBank, Canadian Imperial Bank of Commerce and Telstra Ventures. The company has 78 employees. Its chief executive is Alfred Kahn. OvationCXM offers products and services including CXM Platform, Journeys Tool, and Ecosystem Guide. Its focus areas include Enterprise Applications, Customer Success Management, Customer Experience Management and Customer Journey Management. Its legal entity is BOOMTOWN NETWORK, INC. Its competitors include Medallia, Adobe, Sprinklr, Amplitude and ActiveCampaign and 5 more; 8 of its 10 listed competitors have raised funding.
Company details
OvationCXM was founded in 2013 and is headquartered in Tiburon, United States. Solutions for customer journey management are offered in the customer experience sector, focusing on real-time guidance to address issues such as abandoned activations, low NPS scores, high support costs, employee dissatisfaction, and growth stagnation. Operations emphasize proactive interventions over retrospective analysis, serving businesses seeking to enhance customer retention and operational efficiency.
- Headquarters Tiburon, United States
- Employees 78
- Founders Tim Attinger, Guiseppi Marzelli, Alfred Kahn
- SectorsTechnology
- Phone•••• ••••
- Website ovationcxm.com
- Social LinkedIn X Facebook
- Legal Name Boomtown Network, Inc.
- Total Equity Funding$52.06M (USD)
in 9 rounds
- InvestorsKeyBank
& 12 more
- Employee Count78
Products & Services of OvationCXM
OvationCXM offers a comprehensive portfolio of products and services, including CXM Platform, Journeys Tool, and Ecosystem Guide.
Platform for orchestrating and automating customer journeys in banking.
Tool to create drag-and-drop customer journeys for real-time management.
Service to guide CX across multiple providers and partners.
Funding Insights of OvationCXM
OvationCXM has successfully raised a total of $52.06M across 9 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $52.06M
- Total Rounds 9
- First Round $3.04M
(Nov 2014)
- Investors Count 13
All 9 funding rounds of OvationCXM with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2022 | $20M | Series C | – | – | |
| Sep 2022 | – | Debt – Conventional | – | – | |
| May 2019 | $12M | Series B | – | Telstra Ventures | |
| Dec 2018 | $7.54M | Series B | – | – | – |
| Jan 2018 | $1.6M | Series B | – | – | – |
| Nov 2016 | – | Series B | – | Telstra Ventures | – |
| Jun 2016 | $2.13M | Series A | – | – | – |
| Aug 2015 | $5.75M | Series A | – | – | – |
| Nov 2014 | $3.04M | Seed | – | Freestyle | – |
13 investors in total: 13 institutional.
Investors in OvationCXM
OvationCXM has secured backing from 13 investors, including venture fund and institutional investors. Prominent investors backing the company include KeyBank, Canadian Imperial Bank of Commerce and Telstra Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm backed by Telstra | – | telstraventures.com | San Francisco, United States | |
Venture capital funding is provided to tech startups by JumpStart Ventures. | – | jumpstart.vc | Cleveland, United States | |
Liquidity solutions are provided to private shareholders and companies. | – | savanocapital.com | Baltimore, United States | |
Tech focused early stage VC firm investing in the US | – | nyca.com | New York, United States | |
- | – | neventa.com | - | |
Tech startups are invested in by Capital One Ventures firm. | – | capitaloneventures.com | Mclean, United States | |
Startups at all stages are invested in by NHN Investment. | – | nhninv.com | Seoul, South Korea | |
Investment in retail and financial services technologies. | – | commerce.vc | - | |
Venture capital firm focused on SaaS companies | – | spidercapital.com | San Francisco, United States | |
Freestyle VC is engaged in seed funding for tech startups. | – | freestyle.vc | Larkspur, United States |
Investor details for OvationCXM
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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People of OvationCXM
46 people are tracked at OvationCXM (13 in leadership, 33 in team); the tracked headcount is 78.
| Name | Role | Group |
|---|---|---|
Tim Attinger | Co-Founder & President | Leadership |
Guiseppi Marzelli | Co-Founder & VP Business Development | Leadership |
Alfred Kahn | Co-Founder & CEO | Leadership |
Bryan Cox | Vice President of Software Engineering | Leadership |
Daniel Duerr | CTO | Leadership |
Glen Kelley | Chief Revenue Officer (CRO) | Leadership |
Mike Schwartz | Chief Operating Officer (COO) | Leadership |
Jeanielle Taylor | Vice President Service Operations | Leadership |
Vaneet Grewal | Global Head Of Sales & Partnerships | Leadership |
Tyler Gerber | Founding Team | Head of Strategic Partnerships | Leadership |
Alexander Chase | Director, Partner Management | Leadership |
Jim Newton | Director / Release Train Engineer | Leadership |
Alan Borovay | Director Of Field Services | Leadership |
Scott Sommerschield | Support Engineer | Team |
Anthony Pardy | Technical Engineer Contractor | Team |
Jon Jubinville | Terminal Support Engineer | Team |
Yicheng Li | Software Engineer | Team |
Free B. | Software Architect | Team |
Kenyon Jones | Machine Learning Architect | Team |
Samuel Sims | Support Engineer | Team |
26 more people are available in the full profile.
Complete people profiles for OvationCXM
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of OvationCXM
3 dated milestones of OvationCXM across 9 years, from founding to its latest funding, stage changes and deals.
- Founded OvationCXM is founded.
- Funding First funding round of $3.0M.
- Funding Latest funding round, Debt – Conventional,.
Competitors of OvationCXM
OvationCXM has 10 listed competitors in our database, 8 of them funded. They include Medallia, Adobe, Sprinklr, Amplitude and ActiveCampaign, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| decibel.com | 2001 | London, United Kingdom | $50.3M | 76 | Medallia is focused on customer and employee experience management. | |
| adobe.com | 1982 | San Jose, United States | – | 30,709 | AI-powered platform manages marketing creatives and customer journeys. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| amplitude.com | 2012 | San Francisco, United States | $336.1M | 492 | Amplitude is recognized as a leading digital analytics platform. | |
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| verint.com | 1994 | Melville, United States | – | 3,800 | AI-powered customer experience automation solutions are provided by Verint. | |
| heap.io | 2012 | San Francisco, United States | $245M | 283 | Cloud based product analytics software | |
| fullcircl.com | 2006 | Winnersh, United Kingdom | $20.82M | 95 | Cloud-based software is utilized for customer journey management and onboarding. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| contentsquare.com | 2012 | Paris, France | $1.21B | – | AI interfaced customer digital experience analytics software |
Detailed competitors of OvationCXM
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of OvationCXM
The website of OvationCXM (ovationcxm.com) receives about 2.4K visits a month.
- Monthly visits2.4K
▼ 4.9% vs previous month
Websites whose visitors overlap most with OvationCXM. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| solzit.com | 100% | 7.4K | #3,076,729 | View details | |
| omind.ai | 89% | 13.2K | #1,705,849 | View details | |
crmsoftwareblog.com | crmsoftwareblog.com | 83% | – | #1,027,726 | – |
| kylas.io | 78% | 157.6K | #209,065 | View details | |
maximizer.com | maximizer.com | 76% | – | #896,812 | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 38 similar websites and full traffic analytics for OvationCXM
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 38 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as OvationCXM (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Related news about Ovationcxm
Complete news archive for OvationCXM
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Frequently Asked Questions about OvationCXM
OvationCXM was founded in 2013 and raised its 1st funding round 1 year after it was founded.
OvationCXM is headquartered in Tiburon, United States. It is registered at Tiburon, California, United States.
Alfred Kahn is the current CEO of OvationCXM. They have also founded this company.
OvationCXM is a funded company, having raised a total of $52.06M across 9 funding rounds to date. The company's 1st funding round was a Seed of $3.04M, raised on Nov 2014.
OvationCXM has 78 employees.
OvationCXM was founded in 2013 and is headquartered in Tiburon, United States. Solutions for customer journey management are offered in the customer experience sector, focusing on real-time guidance to address issues such as abandoned activations, low NPS scores, high support costs, employee dissatisfaction, and growth stagnation. Operations emphasize proactive interventions over retrospective analysis, serving businesses seeking to enhance customer retention and operational efficiency.
OvationCXM offers CXM Platform, Journeys Tool, and Ecosystem Guide.
OvationCXM has 13 investors. Key investors include KeyBank, Canadian Imperial Bank of Commerce, Telstra Ventures, JobsOhio, and JumpStart Ventures.
OvationCXM operates through Boomtown Network, Inc..