About ThinkOwl
ThinkOwl is a Technology company based in Orlando (United States) founded in 2017. Cloud-based conversational AI is offered for customer service teams. ThinkOwl has raised $19 million across 2 funding rounds from investors including Comet Labs. Its chief executive, as recorded, is Dominique Jaritz. ThinkOwl offers products and services including OwlForce, OwlDesk, ThinkOwl Conversations, and fileee Business. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Conversational AI Platforms. Its legal entity in India is Thinkowl Offshore Software Private Limited (U72501PN2017PTC174063). Its competitors include LivePerson, Kore.ai and Aisera; 2 of its 3 listed competitors have raised funding.
Company details
Cloud based conversational AI solution for customer service teams. It offers tools for customer support needs, from ticket management to client engagement. The software streamlines the business workflows in real time. Its products automate routine tasks, optimize agent productivity, and service efficiency. It combines helpdesk or ticketing systems, conversational or generative AI technology, and omnichannel environment for customer interaction. Features include intelligent workflow automation, AI productivity tools, and smart AI assistance. The platform also provides data analysis tool that generates reports, and real-time insights into KPIs across topics, teams, and channels.
- Headquarters Orlando, United States
- SectorsTechnology
- Email••••••••
- Website thinkowl.com
- Social LinkedIn X Facebook Instagram YouTube
- Legal Name Thinkowl Offshore Software Private Limited
- Date of Incorporation 29 Dec, 2017
- Jurisdiction Pune, Maharashtra, India
- Indian entity revenue₹42,410
FY 2023 · -3% YoY
- Indian entity net profit₹18,604
FY 2023 · 44% margin
- Indian entity EBITDA₹22,884
FY 2023 · 54% margin
- Total Equity Funding$19M (USD)
in 2 rounds
- Latest Funding Round$14.5M (USD), Series A
Mar 2019
- Investors
Associated legal entities of ThinkOwl
ThinkOwl operates through Thinkowl Offshore Software Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Thinkowl Offshore Software Private Limited CIN U72501PN2017PTC174063 | Active | 29 Dec 2017 | Pune, Maharashtra | ₹0.0 Cr | 2 | View details |
Products & Services of ThinkOwl
ThinkOwl offers a comprehensive portfolio of products and services, including OwlForce, OwlDesk, ThinkOwl Conversations, and fileee Business.
Automates customer dialogues across channels like email and chat.
Supports teams with AI for ticketing and workflow automation.
Enables AI-driven self-service and document exchange with customers.
Cloud system for archiving and processing business documents.
Apps and channels of ThinkOwl
its YouTube channel ThinkOwl has 565 subscribers and 30 videos.
Videos from ThinkOwl
The most watched videos on ThinkOwl's YouTube channel, ThinkOwl (565 subscribers). Click a video to play it here.
More on ThinkOwl.
Funding Insights of ThinkOwl
ThinkOwl has successfully raised a total of $19M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $14.5 million completed in March 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $19M
- Total Rounds 2
- Last Round Series A — $14.5M
- First Round $4.5M
(Apr 2018)
- Investors Count 1
All 2 funding rounds of ThinkOwl with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2019 | $14.5M | Series A | – | – | – |
| Apr 2018 | $4.5M | Seed | – | – |
1 investors in total: 1 institutional.
Investors in ThinkOwl
ThinkOwl has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Comet Labs.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Startups are accelerated and funded by this venture capital firm. | cometlabs.io | San Francisco, United States |
Investor details for ThinkOwl
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Thinkowl Offshore Software Private Limited (ThinkOwl)
Thinkowl Offshore Software Private Limited is the primary company behind ThinkOwl. The board of Thinkowl Offshore Software Private Limited currently have 2 directors; the longest-serving is Ankur Balmukund Parikh, appointed in 2017.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Ankur Balmukund Parikh DIN 00043935 | Director | 29 Dec 2017 | 8 yrs 10 mo | Thinkowl Offshore Software Private Limited |
| Kumar Neelabh DIN 07110100 | Director | 29 Dec 2017 | 8 yrs 10 mo | Thinkowl Offshore Software Private Limited |
People of ThinkOwl
9 people are tracked at ThinkOwl (5 in leadership, 4 in team).
| Name | Role | Group |
|---|---|---|
Dominique Jaritz | CEO | Leadership |
Rolf Esau | CEO | Leadership |
Joe Radomsky | Vice President and General Manager | Leadership |
Andreas Rittler | President ThinkOwl Inc. | Leadership |
| Director | Leadership | |
Hans-Guenter Hagen | Consulting Für Besten Kundenservice | Team |
Vishal Anand | Sr. Manager - Enterprise Account And Demand Generation | Team |
Suyog Jain | Business Development Manager | Team |
Swati Chinchkhede | Market Research Excutive | Team |
Complete people profiles for ThinkOwl
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of ThinkOwl
Figures of Thinkowl Offshore Software Private Limited, the primary company behind ThinkOwl, for FY 2023. Revenue was ₹42,410 (-3% year on year). Net profit was ₹18,604 (44% margin). EBITDA was ₹22,884 (54% margin).
- ₹42,410Revenue · FY 2023 · -3% YoY
- ₹18,604Net profit · 44% margin
- ₹22,884EBITDA · 54% margin
- ₹1 LakhPaid-up capital
Balance sheet, profit and loss, cash flow and ratios of Thinkowl Offshore Software Private Limited are on its company page.
Detailed financial statements for ThinkOwl
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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- Downloads
Verified entity values are shown only after access is granted.
Timeline of ThinkOwl
3 dated milestones of ThinkOwl across 2 years, from founding to its latest funding, stage changes and deals.
- Founded ThinkOwl is founded.
- Funding First funding round of $4.5M.
- Funding Latest funding round, Series A, of $14.5M.
Competitors of ThinkOwl
ThinkOwl has 3 listed competitors in our database, 2 of them funded. They include LivePerson, Kore.ai and Aisera.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| liveperson.com | 1995 | New York, United States | 809 | Conversational AI platform is provided for digital customer experiences. | ||
| kore.ai | 2013 | Orlando, United States | $234.28M | Conversational and generative AI platforms are provided for businesses. | ||
| aisera.com | 2017 | Santa Clara, United States | $150M | AI agent platform for enterprise task automation is provided. |
Detailed competitors of ThinkOwl
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Verified entity values are shown only after access is granted.
Web traffic of ThinkOwl
The website of ThinkOwl (thinkowl.com) receives about 7.1K visits a month.
- Monthly visits7.1K
▲ 4.1% vs previous month
Websites whose visitors overlap most with ThinkOwl. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| ambitsoftware.com | 100% | 4.9K | #4,107,263 | View details | |
| quicsolv.com | 99% | 2.4K | #6,861,444 | View details | |
| infobeans.com | 99% | 1.2K | #14,601,970 | View details | |
| decos.com | 96% | #1,977,457 | View details | ||
| promobitech.com | 95% | 6.7K | #2,604,943 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 24 similar websites and full traffic analytics for ThinkOwl
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 24 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Chatbots
3 companies that operate in the same segment as ThinkOwl (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Sierra is focused on enhancing customer experiences through AI technology. | 2023 | San Francisco, California, United States | USD 1.59 B | 1,107 |
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Frequently Asked Questions about ThinkOwl
ThinkOwl was founded in 2017 and raised its 1st funding round 1 year after it was founded.
ThinkOwl is headquartered in Orlando, United States. It is registered at Orlando, Florida, United States.
Dominique Jaritz is the CEO of ThinkOwl, as recorded in our data.
ThinkOwl is a funded company, having raised a total of $19M across 2 funding rounds to date. The company's 1st funding round was a Seed of $4.5M, raised on Apr 2018.
The primary company behind ThinkOwl, Thinkowl Offshore Software Private Limited, reported revenue of ₹42,410 for FY 2023, down 3% year on year.
Cloud based conversational AI solution for customer service teams. It offers tools for customer support needs, from ticket management to client engagement. The software streamlines the business workflows in real time. Its products automate routine tasks, optimize agent productivity, and service efficiency. It combines helpdesk or ticketing systems, conversational or generative AI technology, and omnichannel environment for customer interaction. Features include intelligent workflow automation, AI productivity tools, and smart AI assistance. The platform also provides data analysis tool that generates reports, and real-time insights into KPIs across topics, teams, and channels.
ThinkOwl's top competitors include LivePerson, Aisera and Kore.ai.
ThinkOwl offers OwlForce, OwlDesk, ThinkOwl Conversations, and fileee Business.
ThinkOwl has 1 investor. Key investors include Comet Labs.
ThinkOwl operates through Thinkowl Offshore Software Private Limited.
The legal entities of ThinkOwl currently have 2 directors, including Ankur Balmukund Parikh, Kumar Neelabh.