About We Are Woven
We Are Woven is a Business Services company based in London (United Kingdom). It operates as a customer experience solutions are provided through outsourcing and technology. It operates on a Managed Services and SaaS (Software-as-a-Service) model. We Are Woven has completed 3 acquisitions, including BYC AQUA Solutions, SA Commercial and tPoint Solutions. We Are Woven offers products and services including Customer Experience Management, tPoint Software, and Call Answering. Its focus areas include Outsourcing and Customer Support Services.
Company details
Outsourced customer support solutions are delivered by We Are Woven, focusing on seamless, personal, and on-brand experiences. Services include call answering, live chat handling, and customer experience management across voice, email, and social channels. Technology solutions like tPoint software are offered to unify communication channels. Sectors served include utilities, retail, automotive, travel, and more. Scalable and flexible support is ensured through three UK-based sites and a work-from-home model.
- Headquarters London, United Kingdom
- SectorsBusiness Services
- Email••••••••
- Phone•••• ••••
- Website wearewoven.com
- Social LinkedIn
- Investments & AcquisitionsBYC AQUA Solutions
& 2 more
Products & Services of We Are Woven
We Are Woven offers a comprehensive portfolio of products and services, including Customer Experience Management, tPoint Software, and Call Answering.
Customer interactions are managed across multiple communication channels.
Contact center software is provided for seamless customer connections.
Calls are answered professionally to ensure customer satisfaction.
Investments & Acquisitions by We Are Woven
We Are Woven has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include BYC AQUA Solutions, SA Commercial and tPoint Solutions.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Provider of business process outsourcing, back office support, and customer services | sa-commercial.co.za | Cape Town, South Africa | 2005 | Jun 2022 | •••• | |
BPO and customer experience services are provided from Cape Town. | byc.co.za | Cape Town, South Africa | 2002 | Feb 2020 | •••• | |
Customer engagement is managed via solutions for conversations and automation. | tpointsolutions.net | Reading, United Kingdom | 2015 | Nov 2019 | •••• |
Complete acquisition details for We Are Woven
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
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Timeline of We Are Woven
3 dated milestones of We Are Woven across 3 years, from founding to its latest funding, stage changes and deals.
- Acquisition Acquires tPoint Solutions.
- Acquisition Acquires BYC AQUA Solutions.
- Acquisition Acquires SA Commercial.
Top companies in Business Process Outsourcing (BPO)
10 companies that operate in the same segment as We Are Woven (Business Process Outsourcing (BPO)), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | – | USD 1.63 B | 441,150 | |
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 211.78 M | 4,960 | |
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | – | USD 5.08 B | 140,000 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | – | USD 1.98 B | 5,690 | |
Provider of revenue cycle management, BPO, IT, and finance and accounting services | 2011 | Chennai, Tamil Nadu, India | USD 3.9 M | USD 284.62 M | 17,503 | |
Provider of data analytics, cloud management, and business process outsourcing services | 1986 | Pune, Maharashtra, India | – | USD 6.06 B | 119,340 | |
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M | – | – | |
Provider of business processes, change management, analytics, and data-driven insights services | 2000 | Mumbai, Maharashtra, India | – | USD 438.8 M | 16,630 | |
Provider of IT consulting and BPO services | 1990 | Mumbai, Maharashtra, India | – | USD 1.49 B | 32,310 |
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Frequently Asked Questions about We Are Woven
We Are Woven is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Outsourced customer support solutions are delivered by We Are Woven, focusing on seamless, personal, and on-brand experiences. Services include call answering, live chat handling, and customer experience management across voice, email, and social channels. Technology solutions like tPoint software are offered to unify communication channels. Sectors served include utilities, retail, automotive, travel, and more. Scalable and flexible support is ensured through three UK-based sites and a work-from-home model.
We Are Woven offers Customer Experience Management, tPoint Software, and Call Answering.
We Are Woven has made 3 acquisitions, including BYC AQUA Solutions, SA Commercial, and tPoint Solutions.