About Wise.io
Wise.io is a Technology company based in Berkeley (United States) founded in 2012, and was acquired by General Electric in November 2016. It operates as a machine learning applications for customer service are developed. Wise.io has raised $2.5 million across 2 funding rounds from investors including General Electric, Voyager Capital and Alchemist Accelerator. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Chatbots. Its competitors include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup and 5 more; 9 of its 10 listed competitors have raised funding.
Company details
Wise.io was founded in 2012 in Berkeley, United States, focusing on the customer service sector through artificial intelligence. Machine learning tools are provided via the Wise Support product, where closed tickets are analyzed to detect historical patterns. Ticket attributes are predicted, response templates are recommended, and agents are assigned based on incoming tickets. Template responses are also generated to support operations.
- Headquarters Berkeley, United States
- Stage Acquired
- SectorsTechnology
- Website wise.io
- Social LinkedIn X Facebook
- Acquired by General Electric (Nov 2016)
- Total Equity Funding$2.5M (USD)
in 2 rounds
- Latest Funding Round$2.5M (USD), Series A
Mar 2014
- InvestorsGeneral Electric
& 3 more
- Acquired byGeneral Electric
(Nov 2016)
Funding Insights of Wise.io
Wise.io has successfully raised a total of $2.5M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $2.5 million completed in March 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $2.5M
- Total Rounds 2
- Last Round Series A — $2.5M
- Investors Count 3
All 2 funding rounds of Wise.io with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2014 | $2.5M | Series A | – | Voyager Capital | – |
| May 2013 | – | Seed | – | Alchemist Accelerator, Startup Accelerator | – |
4 investors in total: 4 institutional.
Investors in Wise.io
Wise.io has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include General Electric, Voyager Capital and Alchemist Accelerator.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage US tech investments are managed by Voyager Capital. | – | voyagercapital.com | Seattle, United States | |
Enterprise startups are accelerated via a 6-month program. | – | alchemistaccelerator.com | San Francisco, United States | |
Venture capital firm investing in seed-stage startups | – | startupaccelerator.vc | - | |
Diversified operations are conducted across multiple industries worldwide. | 1892 | ge.com | United States |
Investor details for Wise.io
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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People of Wise.io
1 people are tracked at Wise.io (1 in leadership).
| Name | Role | Group |
|---|---|---|
Jeff Erhardt | CEO | Leadership |
Complete people profiles for Wise.io
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Wise.io
4 dated milestones of Wise.io across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Wise.io is founded.
- Funding First funding round.
- Funding Latest funding round, Series A, of $2.5M.
- Exit Acquired by General Electric.
Competitors of Wise.io
Wise.io has 10 listed competitors in our database, 9 of them funded. They include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| leaddesk.com | 2010 | Helsinki, Finland | $6.22M | 3 | Outbound calling software is offered by LeadDesk for sales automation. | |
| asapp.com | 2014 | New York, United States | $400M | 183 | AI-based customer experience solutions for service agents are provided. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Wise.io
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Web traffic of Wise.io
Websites that share an audience with Wise.io (wise.io).
Websites whose visitors overlap most with Wise.io. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| skytree.net | 100% | 2.5K | #8,343,796 | View details | |
| bigml.com | 100% | 15.3K | #1,215,299 | View details | |
algorithms.io | algorithms.io | 91% | – | – | – |
vldb.org | vldb.org | 83% | – | #273,220 | – |
| precog.com | 79% | 7.3K | #2,927,477 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 13 similar websites and full traffic analytics for Wise.io
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- 13 similar websites
- Audience overlap
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- Traffic by brand
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Top companies in Chatbots
10 companies that operate in the same segment as Wise.io (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | 325 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 315 M | USD 2.49 M | 643 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Related news about Wise.Io
Complete news archive for Wise.io
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Frequently Asked Questions about Wise.io
Wise.io was founded in 2012 and raised its 1st funding round 1 year after it was founded.
Wise.io is headquartered in Berkeley, United States. It is registered at Berkeley, California, United States.
Wise.io is a funded company, having raised a total of $2.5M across 2 funding rounds to date.
Wise.io was founded in 2012 in Berkeley, United States, focusing on the customer service sector through artificial intelligence. Machine learning tools are provided via the Wise Support product, where closed tickets are analyzed to detect historical patterns. Ticket attributes are predicted, response templates are recommended, and agents are assigned based on incoming tickets. Template responses are also generated to support operations.
Wise.io's top competitors include Twilio, Freshworks and Dialpad.
Wise.io has 4 investors. Key investors include General Electric, Voyager Capital, Alchemist Accelerator, and Startup Accelerator.
Yes. Wise.io was acquired by General Electric in November 2016.