Alida

Toronto, Canada Founded: 2000 • Age: 26 yrs
Customer success platforms for feedback and insight are provided.
Annual revenue - Latest available
Total funding $65.5M 9 rounds
Employees 60 Tracked headcount
Investors 13 Known backers
Products 3 Services tracked
Competitors 10 Brand Intelligence

About Alida

Alida is a company based in Toronto (Canada) founded in 2000. Alida has raised $65.5 million across 9 funding rounds from investors including Mogo, SVB and National Bank of Canada. The company has 60 employees as of December 31, 2022. Alida has completed 3 acquisitions, including DiscoverText, Hello Aida and Pressly. Alida offers products and services including Alida Research Platform, Audience Management, and Feedback and Research. Alida operates in a competitive market with competitors including Freshworks, Outreach, Totango, Gainsight and Catalyst, among others.

  • Headquarter Toronto, Canada
  • Employees 60 as on 31 Dec, 2022
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $65.5 M (USD)

    in 9 rounds

  • Latest Funding Round
    $60 M (USD), Debt – Conventional

    Nov 09, 2022

  • Investors
    Mogo

    & 12 more

  • Employee Count
    60

    as on Dec 31, 2022

  • Investments & Acquisitions
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Products & Services of Alida

Alida offers a comprehensive portfolio of products and services, including Alida Research Platform, Audience Management, and Feedback and Research.

Product name locked
Category locked
Primary

Gathers customer feedback for strategy and product development

Product name locked
Category locked
Locked

Secures and segments audiences for research activities

Product name locked
Category locked
Locked

Executes activities to collect and analyze user insights

People of Alida

Headcount 200-500
Employee Profiles 83
Board Members and Advisors 6
Employee Profiles
People
Sean O.
Solution Engineer
People
Pema Damdul
Enterprise Business Development
People
Nathalie Walsh
Senior Director, Customer Success
People
Mark Meier
Enterprise Director

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Board Members and Advisors
people
Philip C. Deck
Chairman of the Board
people
Simon Chong
Director
people
Sanjiv Samant
Board Member
people
Nicolas Darveau-Garneau
Board Member

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Funding Insights of Alida

Alida has successfully raised a total of $65.5M across 9 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $60 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Alida

Alida has secured backing from 13 investors, including institutional and venture fund investors. Prominent investors backing the company include Mogo, SVB and National Bank of Canada.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Round13 Capital is engaged in venture capital investments across Canada.
Locked Locked Locked
Debt and equity solutions are provided to mid-to-late-stage technology companies.
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Venture capital is provided to expanding B2B software companies.
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Investor details for Alida

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

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Investments & Acquisitions by Alida

Alida has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include DiscoverText, Hello Aida and Pressly.

Investments
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Investment portfolio details for Alida

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
AI technologies for customer service are developed by Aida.
Locked Locked 2016 Locked
Content curation and engagement analytics platform
Locked Locked 2011 Locked
Cloud-based text analytic software
Locked Locked 2010 Locked
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Complete acquisition details for Alida

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  • Transaction dates
  • Acquired stakes
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  • Domains and locations

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Financial Statements - Alida

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Detailed financials for Alida

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  • Profit trends
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Alida Comparisons

Alida Primary company
Description
Customer success platforms for feedback and insight are prov...
Location
Toronto, Canada
Founded Year
2000
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
60
As of 2022
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Peer comparison for Alida

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Competitors of Alida

Alida operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Outreach, Totango, Gainsight and Catalyst, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Cloud-based business process management suite solutions are delivered.
Locked Locked Locked
Sales execution platform provided to streamline strategies and engage customers.
Locked Locked Locked
Customer journeys and success are managed via specialized software tools.
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Customer health is monitored and managed via a cloud-based platform.
Locked Locked Locked
A customer success platform is provided by Catalyst Software.
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Detailed competitors of Alida

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  • Domains and locations
  • Full company profiles
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  • Competitive positioning

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Latest news on Alida

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Complete news archive for Alida

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Alida

Alida was founded in 2000 and raised its 1st funding round 4 years after it was founded.

Alida is headquartered in Toronto, Canada. It is registered at Toronto, Ontario, Canada.

Efrem Ainsley is the current CEO of Alida.

Alida is a funded company, having raised a total of $65.5M across 9 funding rounds to date.

As of Dec 31, 2022, the latest employee count at Alida is 60.

Alida was founded in 2000 and is headquartered in Toronto, Canada. Operations focus on the software sector, where customer success management tools are developed. A platform is utilized to create secure online communities for real-time feedback from customers and stakeholders. Services include Insight communities for enterprise-wide engagement and tools that capture ideas from customers, employees, or stakeholders to support innovation and product development.

Alida's top competitors include Freshworks, Outreach and Gainsight.

Alida offers Alida Research Platform, Audience Management, and Feedback and Research.

Alida has made 3 acquisitions, including DiscoverText, Hello Aida, and Pressly.

Alida has 13 investors. Key investors include Mogo, SVB, National Bank of Canada, BMO, and Comerica.

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