Alida

Toronto, Canada Founded: 2000 • Age: 26 yrs
Customer success platforms for feedback and insight are provided.
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About Alida

Alida is a company based in Toronto (Canada) founded in 2000.. Alida has raised $65.5 million across 9 funding rounds from investors including Mogo, SVB and National Bank of Canada. The company has 60 employees as of December 31, 2022. Alida has completed 3 acquisitions, including DiscoverText, Hello Aida and Pressly. Alida offers products and services including Alida Research Platform, Audience Management, and Feedback and Research. Alida operates in a competitive market with competitors including Freshworks, Outreach, Totango, Gainsight and Catalyst, among others.

  • Headquarter Toronto, Canada
  • Employees 60 as on 31 Dec, 2022
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Marketing, Adtech & Commerce Technology
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $65.5 M (USD)

    in 9 rounds

  • Latest Funding Round
    $60 M (USD), Debt – Conventional

    Nov 09, 2022

  • Investors
    Mogo

    & 12 more

  • Employee Count
    60

    as on Dec 31, 2022

  • Investments & Acquisitions
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Products & Services of Alida

Alida offers a comprehensive portfolio of products and services, including Alida Research Platform, Audience Management, and Feedback and Research. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Gathers customer feedback for strategy and product development

Secures and segments audiences for research activities

Executes activities to collect and analyze user insights

People of Alida
Headcount 200-500
Employee Profiles 83
Board Members and Advisors 6
Employee Profiles
People
Sean O.
Solution Engineer
People
Pema Damdul
Enterprise Business Development
People
Nathalie Walsh
Senior Director, Customer Success
People
Mark Meier
Enterprise Director

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Board Members and Advisors
people
Philip C. Deck
Chairman of the Board
people
Simon Chong
Director
people
Sanjiv Samant
Board Member
people
Nicolas Darveau-Garneau
Board Member

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Funding Insights of Alida

Alida has successfully raised a total of $65.5M across 9 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $60 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 9
  • Last Round Debt – Conventional — $60.0M
  • First Round
  • Investors Count 13
Date Amount Transaction Name Valuation Lead Investors Investors
Nov, 2022 Amount Debt – Conventional - Alida Valuation

investors

Oct, 2021 Amount Series D - Alida Valuation Round13
BMO
Jun, 2021 Amount Debt – Conventional - Alida Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Alida

Alida has secured backing from 13 investors, including institutional and venture fund investors. Prominent investors backing the company include Mogo, SVB and National Bank of Canada. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Round13 Capital is engaged in venture capital investments across Canada.
Founded Year Domain Location
Debt and equity solutions are provided to mid-to-late-stage technology companies.
Founded Year Domain Location
Venture capital is provided to expanding B2B software companies.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Alida

Alida has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include DiscoverText, Hello Aida and Pressly. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
AI technologies for customer service are developed by Aida.
2016
Content curation and engagement analytics platform
2011
Cloud-based text analytic software
2010
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Alida

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Alida Comparisons

Employees
+
Add Comparison
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Competitors of Alida

Alida operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Outreach, Totango, Gainsight and Catalyst, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Sales execution platform provided to streamline strategies and engage customers.
domain founded_year HQ Location
Customer journeys and success are managed via specialized software tools.
domain founded_year HQ Location
Customer health is monitored and managed via a cloud-based platform.
domain founded_year HQ Location
A customer success platform is provided by Catalyst Software.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Alida

Frequently Asked Questions about Alida

When was Alida founded?

Alida was founded in 2000 and raised its 1st funding round 4 years after it was founded.

Where is Alida located?

Alida is headquartered in Toronto, Canada. It is registered at Toronto, Ontario, Canada.

Who is the current CEO of Alida?

Efrem Ainsley is the current CEO of Alida.

Is Alida a funded company?

Alida is a funded company, having raised a total of $65.5M across 9 funding rounds to date. The company's 1st funding round was a Debt – Conventional of $10M, raised on Dec 07, 2004.

How many employees does Alida have?

As of Dec 31, 2022, the latest employee count at Alida is 60.

What does Alida do?

Alida was founded in 2000 and is headquartered in Toronto, Canada. Operations focus on the software sector, where customer success management tools are developed. A platform is utilized to create secure online communities for real-time feedback from customers and stakeholders. Services include Insight communities for enterprise-wide engagement and tools that capture ideas from customers, employees, or stakeholders to support innovation and product development.

Who are the top competitors of Alida?

Alida's top competitors include Freshworks, Outreach and Gainsight.

What products or services does Alida offer?

Alida offers Alida Research Platform, Audience Management, and Feedback and Research.

How many acquisitions has Alida made?

Alida has made 3 acquisitions, including DiscoverText, Hello Aida, and Pressly.

Who are Alida's investors?

Alida has 13 investors. Key investors include Mogo, SVB, National Bank of Canada, BMO, and Comerica.

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