Artisoft

Cambridge, United States Founded: 1988 • Age: 38 yrs
Call center management solutions are provided for enterprise customer interactions.

About Artisoft

Artisoft is a company based in Cambridge (United States) founded in 1988. Artisoft has completed 1 acquisition, including Vertical Communications. Artisoft operates in a competitive market with competitors including Aircall, Bandwidth, Mcube, First Orion and Tenfold, among others.

  • Headquarter Cambridge, United States
  • Sectors
    Technology
  • Website artisoft.com
Key Metrics

Funding Insights of Artisoft

  • Total Rounds 1
  • Investors Count 1

All 1 funding rounds of Artisoft with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 1990–Series A––
Valuation history

1 investors in total: 1 institutional.

Investors in Artisoft

Artisoft has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Summit Partners.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Summit Partners is recognized as a growth equity investment firm.
–summitpartners.comBoston, United States
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Investor details for Artisoft

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  • Round participation
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People of Artisoft

1 people are tracked at Artisoft (1 in leadership).

NameRoleGroup
William Y Tauscher
CEOLeadership
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Complete people profiles for Artisoft

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Investments & Acquisitions by Artisoft

Artisoft has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Vertical Communications.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
IP telephony systems and unified communications are provided to businesses.
vertical.comSanta Clara, United States2004Sep 2004$19M
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Complete acquisition details for Artisoft

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Timeline of Artisoft

3 dated milestones of Artisoft across 16 years, from founding to its latest funding, stage changes and deals.

  1. Founded Artisoft is founded.
  2. Funding First funding round.
  3. Acquisition Acquires Vertical Communications.

Competitors of Artisoft

Artisoft operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Aircall, Bandwidth, Mcube, First Orion and Tenfold, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
aircall.io2014New York, United States$225.55M93
SaaS based call center software solution
bandwidth.com1999Raleigh, United States$21.89M1,939
VoIP communication management is facilitated via a cloud-based enterprise platform.
mcube.com2006Bengaluru, India–155
Cloud-based telephony services, including virtual receptionists and IVRS, are provided.
firstorion.com2008Little Rock, United States$4.45M–
Branded communication solutions are provided for customizing phone calls.
tenfold.com1998Austin, United States$39.07M35
Cloud-based telephonic lead nurturing solutions are provided for sales teams.
neodove.com2019Jaipur, India$1.57M79
Cloud-based contact center platform for pre-sales and telesales
mobtexting.com2014Bengaluru, India–80
A cloud-based platform for business communication is provided.
readymode.com2014Vancouver, Canada––
Call center dialer solutions are provided to boost agent productivity.
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Detailed competitors of Artisoft

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

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  • Operating metrics
  • Benchmarks
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Similar companies to Artisoft

10 companies that operate in the same segment as Artisoft (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about Artisoft

Artisoft was founded in 1988 and raised its 1st funding round 2 years after it was founded.

Artisoft is headquartered in Cambridge, United States. It is registered at Cambridge, Massachusetts, United States.

William Y Tauscher is the current CEO of Artisoft.

Artisoft was founded in 1988 in Cambridge, United States, and focuses on call center management within the technology sector. The company has been acquired by Vertical Networks. Solutions are offered to handle customer calls, resolve queries, and maintain customer databases through multiple channels. Services target enterprises in retail, financial services, and healthcare industries, supporting operational efficiency across these verticals.

Artisoft's top competitors include Bandwidth, Aircall and First Orion.

Artisoft has made 1 acquisition, including Vertical Communications.

Artisoft has 1 investor. Key investors include Summit Partners.

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