Vertical Communications

Santa Clara, United States Founded: 2004 • Age: 22 yrs Acquired By Artisoft
IP telephony systems and unified communications are provided to businesses.

About Vertical Communications

Vertical Communications is a company based in Santa Clara (United States) founded in 2004 was acquired by Artisoft in September 2004. The company has 90 employees. Vertical Communications has completed 1 acquisition, including soundpipe.com. Vertical Communications offers products and services including Cloud Voice, Contact Center, SIP Trunks, and IP Phones. Vertical Communications operates in a competitive market with competitors including Twilio, RingCentral, Genesys, Freshworks and Dialpad, among others.

  • Headquarter Santa Clara, United States
  • Employees 90
  • Sectors
    Technology
  • Website category Computers Electronics and Technology · Telecommunications
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website vertical.com
  • Social LinkedIn X Facebook
  • Acquired by Artisoft (Sep 2004)
  • Legal Name Vertical Communications, Inc.
Key Metrics

Products & Services of Vertical Communications

Vertical Communications offers a comprehensive portfolio of products and services, including Cloud Voice, Contact Center, SIP Trunks, and IP Phones.

Cloud Voice
Unified Communications

Provides cloud-based voice, video, and chat services for businesses

Contact Center
Customer Engagement

Enables customer interactions through multiple channels and AI tools

SIP Trunks
Voice Over Internet

Optimizes phone investments with advanced cloud connectivity

IP Phones
Telephony Solutions

Offers flexible devices for business communication needs

Funding Insights of Vertical Communications

  • Total Rounds 2
  • First Round $5.25M

    (Mar 2008)

  • Investors Count 1

All 2 funding rounds of Vertical Communications with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 2014–Post-IPO––
Mar 2008$5.25MDebt – Convertible––
–
Valuation history

2 investors in total: 2 institutional.

Investors in Vertical Communications

Vertical Communications has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include Artisoft and Columbia Partners.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Offers investment management services to clients in financial sector.
1995columbiaptrs.comChevy Chase, United States
Call center management solutions are provided for enterprise customer interactions.
1988artisoft.comCambridge, United States
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Investor details for Vertical Communications

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  • Round participation
  • Investor portfolios
  • Co-investor network

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People of Vertical Communications

23 people are tracked at Vertical Communications (13 in leadership, 10 in team); the tracked headcount is 90.

NameRoleGroup
Peter Bailey
CEOLeadership
Dave Weinstein
Director Of Warehouse OperationsLeadership
Denise Palmer
Director Of Supply Chain ManagmentLeadership
Ben Treadway
PresidentLeadership
Lauren Anthony
Executive Vice-president Of FinanceLeadership
Marc Niknam
Senior Vice President, OperationsLeadership
Craig Gironda
Senior Vice President, Customer ExperienceLeadership
Jay Fennimore
Director Sales OperationsLeadership
Mark Haggard
Regional Director Of OperationsLeadership
Anne Brames
Vice President - Customer SupportLeadership
Ray Mccloud
Vice President, OperationsLeadership
Jay Henderson
General Manager, Professional ServicesLeadership
Rick Dell
Chief Operating OfficerLeadership
Bill Tauscher
Executive ChairmanTeam
Angela Bloodworth -
Sr Project ManagerTeam
Ricardo Robles
TS ManagerTeam
Lyndell Rush
Technical Support ManagerTeam
Rebecca McKelvey
Carrier Services ManagerTeam
Joe Wagner
Manager, Management ProductsTeam
Bill Aiken
National Installation ManagerTeam

3 more people are available in the full profile.

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Complete people profiles for Vertical Communications

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  • Team structure
  • Board tenure
  • Professional contacts

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Investments & Acquisitions by Vertical Communications

Vertical Communications has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include soundpipe.com.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Limited information available
soundpipe.comNew York, United States2010Jun 2003β€’β€’β€’β€’
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Complete acquisition details for Vertical Communications

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of Vertical Communications

5 dated milestones of Vertical Communications across 11 years, from founding to its latest funding, stage changes and deals.

  1. Acquisition Acquires soundpipe.com.
  2. Founded Vertical Communications is founded.
  3. Exit Acquired by Artisoft.
  4. Funding First funding round of $5.2M.
  5. Funding Latest funding round, Post-IPO,.

Competitors of Vertical Communications

Vertical Communications operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, RingCentral, Genesys, Freshworks and Dialpad, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
ringcentral.com1999Belmont, United States$44M4,084
Cloud-based unified communication solutions are offered to diverse sectors.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
fuze.com2006Boston, United States$542.81M771
Fuze, under 8x8, Inc., is recognized for providing cloud-based communication and customer experience solutions.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
webex.com1995San Jose, United States$25M26,200
Solutions for virtual meetings and training sessions are provided.
sinch.com2008Stockholm, Sweden$12M7,286
Provider of customer communications management platform
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Detailed competitors of Vertical Communications

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Vertical Communications

The website of Vertical Communications (vertical.com) receives about 9.2K visits a month and ranks #2,683,010 among all websites worldwide, #9,459 in Telecommunications.

  • Monthly visits
    9.2K

    ▲ 21% vs previous month

  • Unique visitors
    3.2K

    per month

  • Global rank
    #2,683,010

    among all websites

  • Category rank
    #9,459

    Computers Electronics and Technology · Telecommunications

Similar websites

Websites whose visitors overlap most with Vertical Communications. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
avaya.com
100%
432.4K#115,660View details
bdrgroup.co.uk
83%
4.4K#4,178,244View details
mitel.com
64%
213.9K#176,765View details
quantum.com
55%
155.6K#281,774View details
semiconductors.philips.com
semiconductors.philips.com
55%
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β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 15 similar websites and full traffic analytics for Vertical Communications

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 15 similar websites
  • Audience overlap
  • Engagement analytics
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Verified entity values are shown only after access is granted.

Latest news on Vertical Communications

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Complete news archive for Vertical Communications

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Vertical Communications

10 companies that operate in the same segment as Vertical Communications (Enterprise Collaboration & Video Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based team communication and collaboration platform is provided.
2009San Francisco, California, United StatesUSD 1.22 B–74
Cloud-based enterprise collaboration suites are delivered for team productivity.
2002Sydney, New South Wales, AustraliaUSD 210 MUSD 6.57 B13,810
Collaborative platform for design prototyping and feedback is provided.
2012San Francisco, California, United StatesUSD 748.75 M––
AI-based platform for secure collaboration and content management is utilized.
2005Redwood City, California, United StatesUSD 692.63 MUSD 1.18 B2,810
Cloud-based software for enterprise collaboration and project management is provided.
2013San Francisco, California, United StatesUSD 417.7 M––
Cloud-based platform for project management and team tracking is offered.
2012Tel Aviv, IsraelUSD 234.7 MUSD 1.23 B2,510
Integrated documents and spreadsheets are utilized for team project management.
2014San Francisco, California, United StatesUSD 240 M––
Cloud based suite solutions for enterprise project management
2005Bellevue, Washington, United StatesUSD 120.59 M––
Cloud-based file sharing and file transfer application
2009Amsterdam, NetherlandsUSD 63.81 M––
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
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Frequently Asked Questions about Vertical Communications

Vertical Communications was founded in 2004 and raised its 1st funding round 4 years after it was founded.

Vertical Communications is headquartered in Santa Clara, United States. It is registered at Santa Clara, California, United States.

Peter Bailey is the current CEO of Vertical Communications.

Vertical Communications has 90 employees.

Vertical provides IP telephony systems and applications to business customers. Vertical is strategic partners with LG-Ericsson, a world leading provider of telecommunications technology, who is both a shareholder as well a product development and manufacturing partner to Vertical. Offers cloud and hybrid voice, WebRTC, mobility, messaging and collaboration solutions. Vertical Communications was formed through the September, 2004 acquisition of Vertical Networks Inc. (VNI) by Artisoft, Inc. The company changed its name in January 2005 to Vertical Communications. Vertical has received a 2012 Frost Sullivan Best Practices Award for its singular licensing model with the Wave IP.

Vertical Communications's top competitors include Twilio, Genesys and Freshworks.

Vertical Communications offers Cloud Voice, Contact Center, SIP Trunks, and IP Phones.

Vertical Communications has made 1 acquisition, including soundpipe.com.

Vertical Communications has 2 investors. Key investors include Artisoft, and Columbia Partners.

Vertical Communications operates through Vertical Communications, Inc..

Yes. Vertical Communications was acquired by Artisoft in September 2004.

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