About BoldChat
BoldChat is a Technology company based in Wichita (United States) founded in 2003 by Kent Johnson, and was acquired by LogMeIn in January 2012. Live chat software is provided for sales and customer support. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Live Chat. Its competitors include Twilio, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
Boldchat software for customer support offers proactive live chat services across web, mobile , E-mail, calls with integrated ticket system. With skill based routing and centralized workspace it offers enterprises to optimize services. With built in analytics it tracks visitor consumer journey, agents performance, chat reporting. It is integrated with 3rd party apps such as Salesforce, Zendesk and Active assist. It got acquired by Logmein in 2012. It is working as a standalone company integrated with Logmein products.
- Headquarters Wichita, United States
- Founders Kent Johnson
- Stage Acquired
- SectorsTechnology
- Website boldchat.com
- Social LinkedIn X
- Acquired by LogMeIn (Jan 2012)
Investors in BoldChat
BoldChat has secured backing from 1 investor. Prominent investors backing the company include LogMeIn.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Remote access and IT support solutions are provided by LogMeIn. | 2003 | logmein.com | Boston, United States |
Investor details for BoldChat
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- Complete investor list
- Round participation
- Investor portfolios
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People of BoldChat
1 people are tracked at BoldChat (1 in leadership).
| Name | Role | Group |
|---|---|---|
Kent Johnson | Founder | Leadership |
Complete people profiles for BoldChat
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- Team structure
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Timeline of BoldChat
2 dated milestones of BoldChat across 9 years, from founding to its latest funding, stage changes and deals.
- Founded BoldChat is founded.
- Exit Acquired by LogMeIn.
Competitors of BoldChat
BoldChat has 3 listed competitors in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of BoldChat
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- Full competitor set
- Operating metrics
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Web traffic of BoldChat
Websites that share an audience with BoldChat (boldchat.com).
Websites whose visitors overlap most with BoldChat. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| providesupport.com | 100% | #158,971 | View details | ||
livechatnow.com | livechatnow.com | 100% | – | ||
instantservice.com | instantservice.com | 100% | – | ||
| mioot.com | 88% | 349.5K | #156,841 | View details | |
| omniture.com | 82% | 10.2K | #2,379,524 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 22 similar websites and full traffic analytics for BoldChat
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- 22 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as BoldChat (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about BoldChat
BoldChat was founded in 2003.
BoldChat is headquartered in Wichita, United States. It is registered at Wichita, Kansas, United States.
Boldchat software for customer support offers proactive live chat services across web, mobile , E-mail, calls with integrated ticket system. With skill based routing and centralized workspace it offers enterprises to optimize services. With built in analytics it tracks visitor consumer journey, agents performance, chat reporting. It is integrated with 3rd party apps such as Salesforce, Zendesk and Active assist. It got acquired by Logmein in 2012. It is working as a standalone company integrated with Logmein products.
BoldChat's top competitors include Twilio, Genesys and Freshworks.
BoldChat has 1 investor. Key investors include LogMeIn.
Yes. BoldChat was acquired by LogMeIn in January 2012.