Chatwoot

Newark, United States Founded: 2017 • Age: 9 yrs
Omnichannel customer support is managed via an open-source platform.
Annual revenue $369,902 Latest available
Total funding $1.6M 1 rounds
Employees 1 Tracked headcount
Investors 5 Known backers
Products 4 Services tracked
Competitors 10 Brand Intelligence

About Chatwoot

Chatwoot is a company based in Newark (United States) founded in 2017 by Nithin David Thomas, Pranav Raj S, and Subin T P. Chatwoot has raised $1.6 million across 1 funding round from investors including Y Combinator, Goat Capital and Uncorrelated Ventures. The company has 1 employees as of March 31, 2024. Chatwoot offers products and services including Captain AI Agent, Copilot, Live Chat Widget, and Knowledge Base. Chatwoot operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

  • Headquarter Newark, United States
  • Employees 1 as on 31 Mar, 2024
  • Founders Nithin David Thomas, Pranav Raj S, Subin T P
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website
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  • Social
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  • Legal Name Chatwoot Private Limited
  • Date of Incorporation 19 Jan, 2021
  • Jurisdiction Idukki, Kerala, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $369.9 K (USD)
    29.25
    as on Mar 31, 2023
  • Net Profit
    $31.26 K (USD)
    50.9
    as on Mar 31, 2023
  • EBITDA
    $139.79 K (USD)
    360.63
    as on Mar 31, 2023
  • Total Equity Funding
    $1.6 M (USD)

    in 1 rounds

  • Latest Funding Round
    $1.6 M (USD), Seed

    Aug 09, 2021

  • Investors
  • Employee Count
    1

    as on Mar 31, 2024

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Products & Services of Chatwoot

Chatwoot offers a comprehensive portfolio of products and services, including Captain AI Agent, Copilot, Live Chat Widget, and Knowledge Base.

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Primary

Automates customer conversations and provides smart responses.

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Offers answer suggestions and quick lookups for agents.

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Customizable tool for brand-specific customer engagement.

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Enables fast, AI-powered content discovery for users.

People of Chatwoot

Headcount 10-50
Employee Profiles 8
Employee Profiles
People
Vishnu N.
Engineer
People
Sojan Jose
Co-founder & CTO
People
Pranav Raj Sreepuram
CEO
People
Vishnu Narayanan
Product Developer

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Funding Insights of Chatwoot

Chatwoot has successfully raised a total of $1.6M through 1 strategic funding round. The most recent funding activity was a Seed round of $1.6 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Chatwoot

Chatwoot has secured backing from 5 investors, including venture fund and angel investors. Prominent investors backing the company include Y Combinator, Goat Capital and Uncorrelated Ventures.

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Venture Fund
Angel
Investor Description Founded Year Domain Location
Early-stage startups are accelerated via funding and educational programs.
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Early-stage startups are funded by Goat Capital venture fund.
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Venture capital is directed toward infrastructure software companies.
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Investor details for Chatwoot

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Investments & Acquisitions by Chatwoot

Investments
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Investment portfolio details for Chatwoot

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  • Transaction dates
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Financial Statements - Chatwoot

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Detailed financials for Chatwoot

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  • Profit trends
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Chatwoot Comparisons

Chatwoot Primary company
Description
Omnichannel customer support is managed via an open-source p...
Location
Newark, United States
Founded Year
2017
Annual Revenue
$369.9 K (USD)
Net Profit
$31.26 K (USD)
EBITDA
$139.79 K (USD)
Employees
1
As of 2024
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Peer comparison for Chatwoot

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Competitors of Chatwoot

Chatwoot operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Chatwoot

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  • Full company profiles
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Latest news on Chatwoot

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Complete news archive for Chatwoot

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Frequently Asked Questions about Chatwoot

Chatwoot was founded in 2017 and raised its 1st funding round 4 years after it was founded.

Chatwoot is headquartered in Newark, United States. It is registered at Newark, New Jersey, United States.

Chatwoot is a funded company, having raised a total of $1.6M across 1 funding round to date.

As of Mar 31, 2024, the latest employee count at Chatwoot is 1.

Annual revenue of Chatwoot is $369.9K as on Mar 31, 2023.

Chatwoot was founded in 2017 and is headquartered in Newark, United States. An open-source omnichannel platform is operated for customer support, enabling businesses to handle conversations across instant messengers and Facebook Pages through a centralized dashboard. Features such as real-time reporting and analytics, automatic agent assignment, internal collaboration tools, and FAQ management are included. Revenue is generated through subscription-based pricing plans.

Chatwoot's top competitors include Twilio, Genesys and Freshworks.

Chatwoot offers Captain AI Agent, Copilot, Live Chat Widget, and Knowledge Base.

Chatwoot has 5 investors. Key investors include Y Combinator, Goat Capital, Uncorrelated Ventures, Austen Allred, and Hack VC.

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