About Convrg
Convrg is a Technology company based in Los Angeles (United States) founded in 2016, and was acquired by Haptik in July 2019. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Chatbots. Its competitors include Gupshup, Avaamo and Passage AI; 3 of its 3 listed competitors have raised funding.
Company details
An omnichannel platform for enterprises to provide customer support and service. The platform is capable of resolving customer queries, providing product recommendations, helping with post-purchase onboarding, and providing product reviews. It can be deployed on omnichannel platforms like messaging applications and voice assistants and comes with a proprietary technology that leverages machine learning to create relevant conversational experiences for the end customers.
Investors in Convrg
Convrg has secured backing from 1 investor. Prominent investors backing the company include Haptik.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI-driven chatbots are utilized for business customer interactions and sales. | 2013 | haptik.ai | New York, United States |
Investor details for Convrg
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People of Convrg
5 people are tracked at Convrg (2 in leadership, 3 in board & advisors).
| Name | Role | Group |
|---|---|---|
Amit Gupta | Co-Founder & CTO | Leadership |
Liz Snower | Co-Founder & President | Leadership |
Gregg Spiridellis | Advisor | Board & advisors |
Josh Jacobs | Advisor | Board & advisors |
Claudia Hollingsworth | Advisor | Board & advisors |
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Timeline of Convrg
2 dated milestones of Convrg across 3 years, from founding to its latest funding, stage changes and deals.
- Founded Convrg is founded.
- Exit Acquired by Haptik.
Competitors of Convrg
Convrg has 3 listed competitors in our database, 3 of them funded. They include Gupshup, Avaamo and Passage AI.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| avaamo.ai | 2014 | Los Altos, United States | $22.57M | 118 | Conversational AI platform for enterprises is provided by Avaamo. | |
| passage.ai | 2016 | Mountain View, United States | $13.3M | A no-code platform for enterprise chatbot development is offered. |
Detailed competitors of Convrg
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Top companies in Chatbots
3 companies that operate in the same segment as Convrg (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Sierra is focused on enhancing customer experiences through AI technology. | 2023 | San Francisco, California, United States | USD 1.59 B | 1,107 |
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Related news about Convrg
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Frequently Asked Questions about Convrg
Convrg was founded in 2016.
Convrg is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
An omnichannel platform for enterprises to provide customer support and service. The platform is capable of resolving customer queries, providing product recommendations, helping with post-purchase onboarding, and providing product reviews. It can be deployed on omnichannel platforms like messaging applications and voice assistants and comes with a proprietary technology that leverages machine learning to create relevant conversational experiences for the end customers.
Convrg's top competitors include Gupshup, Avaamo and Passage AI.
Convrg has 1 investor. Key investors include Haptik.
Yes. Convrg was acquired by Haptik in July 2019.