About Haptik
Haptik is a Technology company based in New York (United States) founded in 2013 by Aakrit Vaish and Swapan Rajdev, and was acquired by Jio in March 2019. AI-driven chatbots are utilized for business customer interactions and sales. It operates in the Technology and Retail sectors. Haptik has raised $12.2 million across 2 funding rounds from investors including Jio, Times Internet and Kalaari Capital. The company has 322 employees. Haptik has completed 2 acquisitions, including Buzzo.ai and Convrg. Its chief executive, as recorded, is Aakrit Vaish. Its website haptik.ai draws about 48 thousand monthly visits. Its Indian entity Jio Haptik Technologies Limited reported revenue of ₹310 Cr. Haptik offers products and services including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its competitors include Twilio, Freshworks and Dialpad; 3 of its 3 listed competitors have raised funding.
Company details
Haptik was founded in 2013 and is headquartered in New York, United States. AI-based solutions for conversational management are provided to businesses, focusing on cross-channel customer interactions. Personalized engagements are enabled for marketing and sales through GPT-powered chatbots on platforms like WhatsApp. Services include lead generation, patient onboarding, appointment scheduling, and test booking to support operational efficiency across sectors.
- Headquarters New York, United States
- Employees 322
- Founders Aakrit Vaish, Swapan Rajdev
- Stage Acquired
- SectorsTechnologyRetail
- Website category Computers Electronics and Technology · Telecommunications
- Email••••••••
- Website haptik.ai
- Social LinkedIn X Facebook Instagram YouTube
- Acquired by Jio (Mar 2019)
- Legal Name Jio Haptik Technologies Limited
- Date of Incorporation 18 Jan, 2013
- Jurisdiction Ahmedabad, Gujarat, India
- Indian entity revenue₹310 Cr
FY 2026 · +34% YoY
- Indian entity net profit₹36.78 Cr
FY 2026 · 12% margin
- Indian entity EBITDA₹63.16 Cr
FY 2026 · 20% margin
- Total Equity Funding$12.2M (USD)
in 2 rounds
- Latest Funding Round$11.2M (USD), Series B
Apr 2016
- InvestorsJio
& 2 more
- Employee Count322
- Investments & AcquisitionsBuzzo.ai
& 1 more
- Acquired byJio
(Mar 2019)
Associated legal entities of Haptik
Haptik is associated with 2 registered companies on The Company Check; the primary company is Jio Haptik Technologies Limited. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2026) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Jio Haptik Technologies Limited CIN U72900GJ2013PLC107560 | Active | 18 Jan 2013 | Ahmedabad, Gujarat | ₹310 Cr | 322 | 8 | View details |
| Haptik Infotech Private Limited CIN U74999DL2014FTC354702 | Amalgamated | 25 Aug 2014 | New Delhi, Delhi | ₹9.0 Cr | 10 | 2 | View details |
Products & Services of Haptik
Haptik offers a comprehensive portfolio of products and services, including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent.
Streamlines queries with human-like AI interactions
Provides tailored recommendations for purchases
Facilitates reservations through conversational AI
Identifies and engages qualified leads efficiently
Apps and channels of Haptik
its YouTube channel Haptik has 2.88K subscribers and 30 videos.
Videos from Haptik
The most watched videos on Haptik's YouTube channel, Haptik (2.88K subscribers). Click a video to play it here.
More on Haptik.
Funding Insights of Haptik
Haptik has successfully raised a total of $12.2M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $11.2 million completed in April 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $12.2M
- Total Rounds 2
- Last Round Series B — $11.2M
- First Round $1M
(Sep 2014)
- Investors Count 2
All 2 funding rounds of Haptik with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2016 | $11.2M | Series B | – | Times Internet | – |
| Sep 2014 | $1M | Series A | – | Kalaari Capital | – |
3 investors in total: 3 institutional.
Investors in Haptik
Haptik has secured backing from 3 investors, including institutional and venture fund investors. Prominent investors backing the company include Jio, Times Internet and Kalaari Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments in early-stage technology companies are made by Kalaari Capital. | kalaari.com | Bengaluru, India | ||
Provider of digital content, advertising solutions, and technology services | 1999 | timesinternet.in | Gurugram, India | |
Provider of telecommunication services | 2010 | jio.com | Navi Mumbai, India |
Investor details for Haptik
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- Round participation
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Verified entity values are shown only after access is granted.
Board of directors of Jio Haptik Technologies Limited (Haptik)
Jio Haptik Technologies Limited is the primary company behind Haptik. The boards of the 2 registered companies of Haptik currently have 7 directors; the longest-serving is Sanjay Mashruwala, appointed in 2013. 13 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sanjay Mashruwala DIN 01259774 | Director | 18 Jan 2013 | 13 yrs 9 mo | Jio Haptik Technologies Limited |
| Kiran Mathew Thomas DIN 02242745 | Director | 18 Jan 2013 | 13 yrs 9 mo | Jio Haptik Technologies Limited |
| Jyotindra Hiralal Thacker DIN 00006678 | Director | 13 Jan 2015 | 11 yrs 9 mo | Jio Haptik Technologies Limited |
| Miten Harish Sampat DIN 05336659 | Director | 05 Apr 2016 | 10 yrs 7 mo | Haptik Infotech Private Limited |
| Rajendra Singh DIN 08368977 | Nominee Director | 15 Apr 2019 | 7 yrs 6 mo | Haptik Infotech Private Limited |
| Aakrit Ajay Kumar Vaish DIN 05113028 | Director | 26 Apr 2019 | 7 yrs 6 mo | Jio Haptik Technologies Limited |
| Soniya Ludhwani DIN 11845132 | Director | 23 Jul 2026 | 3 mo | Jio Haptik Technologies Limited |
People of Haptik
2 people are tracked at Haptik (2 in leadership); the tracked headcount is 322.
| Name | Role | Group |
|---|---|---|
| Co-Founder & CEO | Leadership | |
Swapan Rajdev | Co-Founder & CTO | Leadership |
Complete people profiles for Haptik
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Financials of Haptik
Figures of Jio Haptik Technologies Limited, the primary company behind Haptik, for FY 2026. Revenue was ₹310 Cr (+34% year on year). Net profit was ₹36.78 Cr (12% margin). EBITDA was ₹63.16 Cr (20% margin). Revenue has grown at a compounded annual rate of +49% over three years and +72% over five years.
- ₹310 CrRevenue · FY 2026 · +34% YoY
- ₹36.78 CrNet profit · 12% margin
- ₹63.16 CrEBITDA · 20% margin
- ₹49.12 CrPaid-up capital
- 322Employees (provident fund records)
- +49%Revenue CAGR, 3 years
- +72%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Jio Haptik Technologies Limited are on its company page.
Detailed financial statements for Haptik
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Investments & Acquisitions by Haptik
Haptik has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Buzzo.ai and Convrg.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
An AI-based conversational assistant is provided for e-tailers. | buzzo.ai | Mumbai, India | 2018 | Sep 2019 | •••• | |
An omnichannel platform for enterprises to provide customer support and service | convrg.io | Los Angeles, United States | 2016 | Jul 2019 | •••• |
Complete acquisition details for Haptik
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Timeline of Haptik
6 dated milestones of Haptik across 6 years, from founding to its latest funding, stage changes and deals.
Competitors of Haptik
Haptik has 3 listed competitors in our database, 3 of them funded. They include Twilio, Freshworks and Dialpad.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. |
Detailed competitors of Haptik
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Web traffic of Haptik
The website of Haptik (haptik.ai) receives about 47.6K visits a month and ranks #618,054 among all websites worldwide, #3,385 in Telecommunications.
- Monthly visits47.6K
▼ 13.4% vs previous month
- Unique visitors25.9K
per month
- Global rank#618,054
among all websites
- Category rank#3,385
Computers Electronics and Technology · Telecommunications
- Bounce rate42%
- Pages per visit2.0
- Average visit28 sec
- DevicesDesktop 35% · Mobile 65%
Websites whose visitors overlap most with Haptik. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
gupshup.ai | gupshup.ai | 100% | #263,261 | – | |
| bhashsms.com | 97% | 53.3K | #784,079 | View details | |
| exotel.com | 97% | 456.8K | #79,574 | View details | |
| infobip.com | 96% | 961.8K | #47,567 | View details | |
| routemobile.com | 95% | 52K | #771,272 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Haptik
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- 40 similar websites
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Top companies in Chatbots
3 companies that operate in the same segment as Haptik (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Sierra is focused on enhancing customer experiences through AI technology. | 2023 | San Francisco, California, United States | USD 1.59 B | 1,107 |
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Related news about Haptik
Complete news archive for Haptik
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Frequently Asked Questions about Haptik
Haptik was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Haptik is headquartered in New York, United States. It is registered at New York, New York, United States.
Aakrit Vaish is the CEO of Haptik, as recorded in our data. They have also founded this company.
Haptik is a funded company, having raised a total of $12.2M across 2 funding rounds to date. The company's 1st funding round was a Series A of $1M, raised on Sep 2014.
Haptik has 322 employees.
The primary company behind Haptik, Jio Haptik Technologies Limited, reported revenue of ₹310 Cr for FY 2026, up 34% year on year.
Haptik was founded in 2013 and is headquartered in New York, United States. AI-based solutions for conversational management are provided to businesses, focusing on cross-channel customer interactions. Personalized engagements are enabled for marketing and sales through GPT-powered chatbots on platforms like WhatsApp. Services include lead generation, patient onboarding, appointment scheduling, and test booking to support operational efficiency across sectors.
Haptik's top competitors include Twilio, Freshworks and Dialpad.
Haptik offers AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent.
Haptik has 3 investors. Key investors include Jio, Times Internet, and Kalaari Capital.
Haptik is associated with 2 legal entities: Jio Haptik Technologies Limited, Haptik Infotech Private Limited.