About Haptik
Haptik is a company based in New York (United States) founded in 2013 by Aakrit Vaish and Swapan Rajdev was acquired by Jio in March 2019.. Haptik has raised $12.2 million across 2 funding rounds from investors including Jio, Times Internet and Kalaari Capital. The company has 322 employees as of April 07, 2024. Haptik has completed 2 acquisitions, including Buzzo.ai and Convrg. Haptik offers products and services including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent. Haptik operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter New York, United States
- Employees 322 as on 07 Apr, 2024
- Founders Aakrit Vaish, Swapan Rajdev
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Sectors
TechnologyRetail
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Jio Haptik Technologies Limited
- Jurisdiction Ahmedabad, Gujarat, India
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Annual Revenue
$11.18 M (USD)150.84as on Mar 31, 2023
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Net Profit
$113.02 K (USD)-85.17as on Mar 31, 2023
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EBITDA
$3.13 M (USD)112.65as on Mar 31, 2023
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Total Equity Funding
$12.2 M (USD)
in 2 rounds
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Latest Funding Round
$11.2 M (USD), Series B
Apr 05, 2016
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Investors
Jio
& 2 more
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Employee Count
322
as on Apr 07, 2024
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Investments & Acquisitions
Buzzo.ai
& 1 more
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Acquired by
Jio
(Mar 28, 2019)
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Products & Services of Haptik
Haptik offers a comprehensive portfolio of products and services, including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Streamlines queries with human-like AI interactions
Provides tailored recommendations for purchases
Facilitates reservations through conversational AI
Identifies and engages qualified leads efficiently
Funding Insights of Haptik
Haptik has successfully raised a total of $12.2M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $11.2 million completed in April 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series B — $11.2M
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First Round
First Round
(16 Sep 2014)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2016 | Amount | Series B - Haptik | Valuation | Times Internet |
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| Sep, 2014 | Amount | Series A - Haptik | Valuation | Kalaari Capital |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Haptik
Haptik has secured backing from 3 investors, including institutional and venture fund investors. Prominent investors backing the company include Jio, Times Internet and Kalaari Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Investments in early-stage technology companies are made by Kalaari Capital.
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Founded Year | Domain | Location | |
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Provider of digital content, advertising solutions, and technology services
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Founded Year | Domain | Location | |
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Provider of telecommunication services
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Haptik
Haptik has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Buzzo.ai and Convrg. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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An AI-based conversational assistant is provided for e-tailers.
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2018 | ||||
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An omnichannel platform for enterprises to provide customer support and service
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
|
2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - Haptik
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Haptik Comparisons
Competitors of Haptik
Haptik operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Conversational AI platform is provided for digital customer experiences.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Haptik
Frequently Asked Questions about Haptik
When was Haptik founded?
Haptik was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Where is Haptik located?
Haptik is headquartered in New York, United States. It is registered at New York, New York, United States.
Who is the current CEO of Haptik?
Aakrit Vaish is the current CEO of Haptik. They have also founded this company.
Is Haptik a funded company?
Haptik is a funded company, having raised a total of $12.2M across 2 funding rounds to date. The company's 1st funding round was a Series A of $1M, raised on Sep 16, 2014.
How many employees does Haptik have?
As of Apr 07, 2024, the latest employee count at Haptik is 322.
What is the annual revenue of Haptik?
Annual revenue of Haptik is $11.18M as on Mar 31, 2023.
What does Haptik do?
Haptik was founded in 2013 and is headquartered in New York, United States. AI-based solutions for conversational management are provided to businesses, focusing on cross-channel customer interactions. Personalized engagements are enabled for marketing and sales through GPT-powered chatbots on platforms like WhatsApp. Services include lead generation, patient onboarding, appointment scheduling, and test booking to support operational efficiency across sectors.
Who are the top competitors of Haptik?
Haptik's top competitors include Twilio, Freshworks and Dialpad.
What products or services does Haptik offer?
Haptik offers AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent.
How many acquisitions has Haptik made?
Who are Haptik's investors?
Haptik has 3 investors. Key investors include Jio, Times Internet, and Kalaari Capital.
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