About Haptik
Haptik is a company based in New York (United States) founded in 2013 by Aakrit Vaish and Swapan Rajdev was acquired by Jio in March 2019. Haptik has raised $12.2 million across 2 funding rounds from investors including Jio, Times Internet and Kalaari Capital. The company has 322 employees as of April 07, 2024. Haptik has completed 2 acquisitions, including Buzzo.ai and Convrg. Haptik offers products and services including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent. Haptik operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter New York, United States
- Employees 322 as on 07 Apr, 2024
- Founders Aakrit Vaish, Swapan Rajdev
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Sectors
TechnologyRetail
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Email
Locked
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Phone
Locked
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Website
Locked
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Social
Locked
- Legal Name Jio Haptik Technologies Limited
- Jurisdiction Ahmedabad, Gujarat, India
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Annual Revenue
$11.18 M (USD)150.84as on Mar 31, 2023
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Net Profit
$113.02 K (USD)-85.17as on Mar 31, 2023
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EBITDA
$3.13 M (USD)112.65as on Mar 31, 2023
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Total Equity Funding
$12.2 M (USD)
in 2 rounds
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Latest Funding Round
$11.2 M (USD), Series B
Apr 05, 2016
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Investors
Jio
& 2 more
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Employee Count
322
as on Apr 07, 2024
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Investments & Acquisitions
Buzzo.ai
& 1 more
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Acquired by
Jio
(Mar 28, 2019)
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Products & Services of Haptik
Haptik offers a comprehensive portfolio of products and services, including AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent.
Streamlines queries with human-like AI interactions
Provides tailored recommendations for purchases
Facilitates reservations through conversational AI
Identifies and engages qualified leads efficiently
Funding Insights of Haptik
Haptik has successfully raised a total of $12.2M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $11.2 million completed in April 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Haptik
Haptik has secured backing from 3 investors, including institutional and venture fund investors. Prominent investors backing the company include Jio, Times Internet and Kalaari Capital.
| Investor | Description | Founded Year | Domain | Location |
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Investments in early-stage technology companies are made by Kalaari Capital.
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Provider of digital content, advertising solutions, and technology services
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Provider of telecommunication services
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Investor details for Haptik
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Investments & Acquisitions by Haptik
Haptik has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Buzzo.ai and Convrg.
Investment portfolio details for Haptik
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- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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An AI-based conversational assistant is provided for e-tailers.
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An omnichannel platform for enterprises to provide customer support and service
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Locked | Locked | 2016 | Locked |
Complete acquisition details for Haptik
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Financial Statements - Haptik
Detailed financials for Haptik
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Haptik Comparisons
Peer comparison for Haptik
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Competitors of Haptik
Haptik operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Haptik
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Latest news on Haptik
Complete news archive for Haptik
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Frequently Asked Questions about Haptik
Haptik was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Haptik is headquartered in New York, United States. It is registered at New York, New York, United States.
Aakrit Vaish is the current CEO of Haptik. They have also founded this company.
Haptik is a funded company, having raised a total of $12.2M across 2 funding rounds to date.
As of Apr 07, 2024, the latest employee count at Haptik is 322.
Annual revenue of Haptik is $11.18M as on Mar 31, 2023.
Haptik was founded in 2013 and is headquartered in New York, United States. AI-based solutions for conversational management are provided to businesses, focusing on cross-channel customer interactions. Personalized engagements are enabled for marketing and sales through GPT-powered chatbots on platforms like WhatsApp. Services include lead generation, patient onboarding, appointment scheduling, and test booking to support operational efficiency across sectors.
Haptik's top competitors include Twilio, Freshworks and Dialpad.
Haptik offers AI Support Agent, AI Sales Agent, AI Booking Agent, and AI Lead Qualification Agent.
Haptik has 3 investors. Key investors include Jio, Times Internet, and Kalaari Capital.